WORST COMPANY EVER After waiting close to a month I finally cancelled my order. Their customer service is a joke. I was outright lied to in more than one email and the rest of the emails were simply form letters with no info. After 22 emails back and forth I was finally told the product I ordered was out of stock indefinitely. They took my money the minute I ordered now I have to wait 7 days for a refund. I do not mind waiting as long as I am told the truth throughout the process. After spending thousands of dollars with this company this year I am going to take my business elsewhere and I suggest everyone else does so as well. They have even removed reviews and comments on their social media pages so I am sure they have lied and attempted to steal from others

I have loved this brand of Spiced Chai… I have loved this brand of Spiced Chai since early 2000 when I first tried it in a local coffee chop in Westlake Village, CA. Since moving to Richmond, VA in 2004, I have had more difficulty finding it, but have found it in a couple of gourmet grocery stores. Now the chai is so hard to find, even on a large, Prime website that has not been able to provide it on subscription for the past few months. Then I found SeriousSips.com and had a supply for the next month or two within a week. Thank you!

Great service I ordered from this… Great service I ordered from this website all the time..my order is always packaged well and never any mistakes my order slip always says pierre picked and packaged my orders I’m very thankful keep up the great job!!!

First purchase for personal home use First purchase for personal/home use. After I placed my order saw an additional coupon code on their website so I called customer service for the discount, made an additional purchase to qualify and received everything within a few days. Great service, low prices and the shipping cost is not so bad. Thank you!

*star I spoke to Customer Service at Serious Sips about my order price being raised (without explanation) at checkout after I sign in. Customer Service blamed the delivery companies like UPS and USPS. She said they charge more to deliver to a residence than a business. I never ever had an incident in my 60 years, that I was charged more for delivery because my address was not a business.