Repeat Buyer Repeat buyer on Serious Sips back from when they used to be Serious Chai. Very nice people on the phone and such fast shipping to me here.

Tied with competitor I've been pretty serious about frozen bean frappe mix but didn't know how to find it at the same low cost after Walmart stopped carrying it for another flavor. I decided to try this and honestly, I'm having a really hard time telling them apart! I'm upset with myself that I didn't try it sooner!

Was looking for a sugar free experience… Was looking for a sugar free experience with instant chai tea latte mix when I came upon David Rio Orca Spice Chai (sugar free). I took a chance and also bought a cannister of Flamingo Vanilla Decaf AND sugar free chai (both 11.9 ounces each). Super satisfied with both of them. Thanks David Rio for your creations!!!! I will definitely be ordering more of each in the future! :-) Tasty, rich and best of all.....sugar free!

Shipped the same day I love the Vanilla Chai. The quick turnaround at Serious Sips is much appreciated and they updated me with emails along the way. Nothing negative to report. I'll order again!

After a week and multiple calls, package still hasn’t ship I can honestly said, it has been a horrible experience! I made an order on April 28 and I was supposed to receive the package last weekend. Long story short, the package still hasn’t ship and I have made multiple calls to try to resolve the issue and expedite the situation. The online order status says one thing different at how they are managing their orders. One of the products that I ordered was sold out and no one contacted me to let me know, thanks God I called and cancelled that product so my order could processed. My package suppose to be here today and still hasn’t ship. Customer representative told me basically that it was my fault because I was calling after 4 pm and by that time they can’t do anything because FedEx drivers pick up packages at 4 pm, therefore, even though I called multiple days and times, following up my order, they couldn’t help. Extremely displeased and honestly mad at the terrible experience.