Horrible experience all around Customer service is horrible. They don't actually read what you tell then and then they respond with a generic response. They bother you with emails even after you cancel with them. The pork smells awful and my dog didn't like the food, tried pork and chicken with her. Plus the packaging is horrible, hard to get the food out and the spot you are supposed to be able to pull to open it doesn't work on any of them.

Quality is not the same like last year Quality is not the same like last year. Food is mushy, watery with a lot of soggy potatoes. It's a lot like can wet food. My dog used to like the food before because of the chunks of meat and used to pick the potatoes and spit it out. Now it's all mushed like a gunk.

Both small dogs absolutely loved the… Both small dogs absolutely loved the beef and the turkey. One jumped for joy, other too old to jump. However: Canceled for two reasons. First younger dog vomited all contents of stomach around house just before running out of first shipment. Second, packages are too hard for me to open with my arthritis, had to cut them open. Opening tabs sometimes misplaced and just did not work for me. Cancellation was easy and immediate.

Dogs love the food and great customer service My dogs are super picky because I feed them broasted organic chicken, grass fed tenderloin and king salmon. They stopped eating even high quality kibble and raw foods. I wasn’t comfortable solely feeding them home cooked because I didn’t want to have to figure out what mix and how much supplemental vitamins I would need to add. Enter Nom Nom. They love the chicken and the turkey and will eat the beef (let’s face it, grass fed tenderloin makes any other beef seem less tasty). I no longer feed them kibble. Their customer service is also great. Had an issue with FedEx and Nom Nom stepped in immediately to fix.

Nom Nom has been incredible Nom Nom has been incredible. My best friend loves it. I had a small issue once and they fixed that issue immediately. The customer service is great and the product is making my kid the best version of himself with a healthier coat and diet. I've noticed significant positive changes in him and hope this company continues to prosper.