Quality is not the same like last year Quality is not the same like last year. Food is mushy, watery with a lot of soggy potatoes. It's a lot like can wet food. My dog used to like the food before because of the chunks of meat and used to pick the potatoes and spit it out. Now it's all mushed like a gunk.

Horrible experience all around Customer service is horrible. They don't actually read what you tell then and then they respond with a generic response. They bother you with emails even after you cancel with them. The pork smells awful and my dog didn't like the food, tried pork and chicken with her. Plus the packaging is horrible, hard to get the food out and the spot you are supposed to be able to pull to open it doesn't work on any of them.

I like the individual packed meals and… I like the individual packed meals and the fact I can get four recipes shipped at a time and not just three. The constructive part of it is I would like to be more informed about ready to ship, just shipped and delivered via email updates. Thank you, Victor T.

Nova cannot wait to eat breakfast Nova cannot wait to eat breakfast. I only give her half in the morning with kibble and the changes with her behavior and personality and coat have been amazing. My baby is so playful I can’t keep up!! Highly recommend the switch !!

Nom Nom has been incredible Nom Nom has been incredible. My best friend loves it. I had a small issue once and they fixed that issue immediately. The customer service is great and the product is making my kid the best version of himself with a healthier coat and diet. I've noticed significant positive changes in him and hope this company continues to prosper.