I don't know what to say I don't know what to say, I think maybe this might be a small company that they're inconsistent. I won't waste my time talking about the food too much, that's really up to your dog to decide and not reflective of the company, they use good ingredients I think, no issues for my dog and she has a sensitive stomach so I think on that front it's ok. As a company though, they have a lot of work to do. the packaging almost makes more work for me, trying to figure out when to take it out of the freezer to give it enough time to defrost because the blocks are so thick and they stick together because they are rubberbanded I can't get them unstuck sometimes without defrosting all of them and then I have to refreeze them, this is very concerning. Genuinely, you guys NEED a better system, take a look at the flat packaging from farmer's dog, that's how I also freeze my fruits and veggies at home, laid as flat as possible in zip loc bags, it's common for people who do a lot of freezing at home. You guys aren't amateurs anymore, and I like your product better than the others, but the packaging is actually physically painful to deal with and not only inconveniencing but when I have to refreeze things I'm concerned about the quality of the food at that point, it's just not fair to the customer or to the pets. Now, the subscription service, there is not nearly enough transparency with pricing, or control over plan activity to the point where I was concerned this was a scam site. I have to cancel my subscription just to take a break and if I don't i'm automatically signed up for weeks worth of food I don't need and sometimes can't afford at the time. Customer service has been extremely unhelpful and I've never been able to speak with a supervisor. Very recently, I moved and wanted to start budgeting for the meal plans, in order to even view the prices I had to click start meal plan, I didn't realize this would automatically activate the subscription and was charged $200 that week, I hadn't even gotten a chance to finish deciding what I wanted or update my profile to reflect my move, now they're in another state and I've spent $200 I really couldn't afford and no one could help me. There need to be more steps that's absolutely insane. I don't even have the option to remove my card information from the profile so now I have to cancel my card and order a new one which feels extreme but I can't risk anymore "accidents" like that in the future. It makes me uncomfortable that I have to be so careful with a company. You want to be able to trust a company that you have a subscription with and Nom Nom is impossible to trust. 0 to 100 for no reason.

Nom Nom Food is great Nom Nom Food is great, Marley loves it. Unfortunately she was diagnosed with Kidney disease and her vet recommended a kidney diet as she was born with only one kidney. I hate this because I don't care for conventional dog food. It was great while she was eating it.

My dog LOVES your food My dog LOVES your food! She’s 12 and pretty active despite some early arthritis. Since adding your food her activity level along with her sweet personality has improved significantly.

Milo loves the food and his bathroom… Milo loves the food and his bathroom habits are now consistent and healthy. Thank you NomNom for taking worries away and for making Milo's meals so easy !

Nova cannot wait to eat breakfast Nova cannot wait to eat breakfast. I only give her half in the morning with kibble and the changes with her behavior and personality and coat have been amazing. My baby is so playful I can’t keep up!! Highly recommend the switch !!