Peter
GBThe online ordering system is hopelessly designed and not functional. Your online ordering system is hopelessly designed and not functional. For the 5th year in a row, I tried to spend about $4,000 sending gifts to 20+ people in my address book. I managed to send to 4 and was ejected from your system (not the first time). Upon reentering, I found the orders in "suspense" and was not sure that the transaction was completed for 2 weeks. I gave up and turned to Harry & David
Tarheel Girl
GBLove Southern Season - Online Ordering needs improvement. We ordered a lovely Carolina-based gift basket to be delivered express delivery for nearly $40 extra. Other online stores offer 1-2 day express delivery from the time of order. It was not evident from the beginning (poorly placed messaging on the website) that the express delivery option meant that it would be shipped *after* the basket would be prepared, and this meant not on a Saturday or Sunday. This caused us to need to cancel our order, which was being delivered to a guest staying in a hotel at the time, and need to re-order to be delivered to a new location, albeit later than we wanted to. One other detail: the credit card entry method was outdated and did not work with a business expense card I often use on other online ordering platforms. I had to use a personal card. We love A Southern Season's products, but wish the online ordering system was more up-to-date.
Mom of nine year old
GBNot enough hands on coming opportunity My 9 year old daughter attended a cooking class this past weekend. The facilities were lovely, and the teachers warm and kind. My daughter was, however, frustrated by the lack of actual cooking she got to do. Would have enjoyed more individual work, rather than making a class dish, which was mostly cooked by the teachers and then divided for all to try.
Eva Mogensen
GBWonderful Cooking Class with a great guest chef I have taken at least twenty cooking classes at Southern Season Cooking School over the past three years. I have not been disappointed - ever! The three or four course meals the staff and chefs prepare are always so interesting and with the wine parings I feel that it's a wonderful and affordable experience. I have learned many new techniques and tips at the classes. I have been a home cook for over 50 years and have learned, with their help, to think out of the box and try new things. Everyone there is wonderful and I feel very relaxed and welcomed. I'm always looking forward to seeing what guest chefs will be coming each quarter. Keep up the good work!
Larry
GBSent me wrong product -