Southern Season has gone completely downhill. Used to love Southern Season. Unfortunately they have gone completely downhill since bankruptcy. They no longer honor their gift cards and the one class that I have attended since the acquisition was a total disappointment. Advanced gingerbread house decorating was like a young child's holiday themed party. I can believe I paid $50 for it. First, the woman teaching it was not knowledgeable of the subject. She made frosting so runny, it was a challenge to get candy to even stick to the house. They also didn't have enough candy and suggested we go buy more from the store ourselves. For the price of the class, enough candy should have been provided. Not sure I will ever sign up for another class at SS.

The online ordering system is hopelessly designed and not functional. Your online ordering system is hopelessly designed and not functional. For the 5th year in a row, I tried to spend about $4,000 sending gifts to 20+ people in my address book. I managed to send to 4 and was ejected from your system (not the first time). Upon reentering, I found the orders in "suspense" and was not sure that the transaction was completed for 2 weeks. I gave up and turned to Harry & David

The class was pretty good The class was pretty good, I would have liked a little more hands on practice during the initial demonstration to help retain the instructions, but in general a good class, great facilities!

Southern Seasons test of time Growing up in Durham in the 80's, I made my Saturday ritual trip to Southern Season to shop for coffees and other wonderful treats. I have lived out of state for the past 20 years and I still shop on-line. Items I order are accurate and here in just a couple of days. Southern Season has grown and improved every year. I still stop by to shop and browse the wonderful store when I visit Chapel Hill. A great store with great memories.

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