Excellent Gift Giver
GBMade a southern girl smile. Got this as a present for a southern girl who relocated for love. She misses home, so the first chance we got, we sent her the Heritage basket. She loved it and took pictures of what it looked like. Honestly, was a lot bigger than I expected and was very professionally done (hate it when I order baskets and such and nothing looks like what I ordered). Would highly recommend and will definitely be ordering again.
customer
GBNeed to give more free shipping This is the first time I ordered online. I love your coffee even though it's pricey. But I had trouble with the coupon codes. I tried several times and it wouldn't take it but then the last time it did take but it didn't apply the free shipping. $14 for shipping is a lot.
Audrey Green
GBNeed more advanced or unique hands-on classes. I have found the last two hands on classes wasteful of time. I will only attend non hands on from now on unless targeted for more advanced cooks. A long lesson in cutting onions, for instance, wasn't a good use of time for someone like me who has attended dozens of culinary classes. Could you offer hands on for more experienced home cooks?
Tarheel Girl
GBLove Southern Season - Online Ordering needs improvement. We ordered a lovely Carolina-based gift basket to be delivered express delivery for nearly $40 extra. Other online stores offer 1-2 day express delivery from the time of order. It was not evident from the beginning (poorly placed messaging on the website) that the express delivery option meant that it would be shipped *after* the basket would be prepared, and this meant not on a Saturday or Sunday. This caused us to need to cancel our order, which was being delivered to a guest staying in a hotel at the time, and need to re-order to be delivered to a new location, albeit later than we wanted to. One other detail: the credit card entry method was outdated and did not work with a business expense card I often use on other online ordering platforms. I had to use a personal card. We love A Southern Season's products, but wish the online ordering system was more up-to-date.
Eva Mogensen
GBWonderful Cooking Class with a great guest chef I have taken at least twenty cooking classes at Southern Season Cooking School over the past three years. I have not been disappointed - ever! The three or four course meals the staff and chefs prepare are always so interesting and with the wine parings I feel that it's a wonderful and affordable experience. I have learned many new techniques and tips at the classes. I have been a home cook for over 50 years and have learned, with their help, to think out of the box and try new things. Everyone there is wonderful and I feel very relaxed and welcomed. I'm always looking forward to seeing what guest chefs will be coming each quarter. Keep up the good work!