Dan Gooch
GBSouthern Seasons test of time Growing up in Durham in the 80's, I made my Saturday ritual trip to Southern Season to shop for coffees and other wonderful treats. I have lived out of state for the past 20 years and I still shop on-line. Items I order are accurate and here in just a couple of days. Southern Season has grown and improved every year. I still stop by to shop and browse the wonderful store when I visit Chapel Hill. A great store with great memories.
Mom of nine year old
GBNot enough hands on coming opportunity My 9 year old daughter attended a cooking class this past weekend. The facilities were lovely, and the teachers warm and kind. My daughter was, however, frustrated by the lack of actual cooking she got to do. Would have enjoyed more individual work, rather than making a class dish, which was mostly cooked by the teachers and then divided for all to try.
Leona
GBOut of stock. Not very helpful. Both items I ordered were out of stock and I was notified after placing my order. Customer Service was not very helpful. It was a birthday present so I had to rush and find an alternative gift with other company.
Tarheel Girl
GBLove Southern Season - Online Ordering needs improvement. We ordered a lovely Carolina-based gift basket to be delivered express delivery for nearly $40 extra. Other online stores offer 1-2 day express delivery from the time of order. It was not evident from the beginning (poorly placed messaging on the website) that the express delivery option meant that it would be shipped *after* the basket would be prepared, and this meant not on a Saturday or Sunday. This caused us to need to cancel our order, which was being delivered to a guest staying in a hotel at the time, and need to re-order to be delivered to a new location, albeit later than we wanted to. One other detail: the credit card entry method was outdated and did not work with a business expense card I often use on other online ordering platforms. I had to use a personal card. We love A Southern Season's products, but wish the online ordering system was more up-to-date.
Eva Mogensen
GBWonderful Cooking Class with a great guest chef I have taken at least twenty cooking classes at Southern Season Cooking School over the past three years. I have not been disappointed - ever! The three or four course meals the staff and chefs prepare are always so interesting and with the wine parings I feel that it's a wonderful and affordable experience. I have learned many new techniques and tips at the classes. I have been a home cook for over 50 years and have learned, with their help, to think out of the box and try new things. Everyone there is wonderful and I feel very relaxed and welcomed. I'm always looking forward to seeing what guest chefs will be coming each quarter. Keep up the good work!