Eva Mogensen
GBWonderful Cooking Class with a great guest chef I have taken at least twenty cooking classes at Southern Season Cooking School over the past three years. I have not been disappointed - ever! The three or four course meals the staff and chefs prepare are always so interesting and with the wine parings I feel that it's a wonderful and affordable experience. I have learned many new techniques and tips at the classes. I have been a home cook for over 50 years and have learned, with their help, to think out of the box and try new things. Everyone there is wonderful and I feel very relaxed and welcomed. I'm always looking forward to seeing what guest chefs will be coming each quarter. Keep up the good work!
Marjorie Satinsky
GBJoan Nathan on Jewish Cooking Joan Nathan was an engaging teacher. But the three dishes that she chose to cook didn't all turn out well - in her opinion - and that was disappointing. I would love to do a class where there is more class hands on opportunity to participate, but Southern Season may not do its classes that way.
RDC
GBGift basket ordering I have been a long-time customer of Southern Season (since they were in Eastgate) but we moved away from NC 5 years ago due to a job relocation. I like to give Southern Season baskets for special occasions and in the past they had a great selection. For this most recent purchase the basket I wanted to send was out of stock, but I ordered it anyway since there was no rush to have it sent immediately. Customer service called and notified me that the item was out of stock and could not state when it would be available again. Therefore, I replaced the gift basket with another one at a similar price. I also had trouble with the website with my initial purchase, since NO e-mail confirmation was sent. Only after talking to Customer Service, did I receive an e-mail. I also am a Premier card holder and my discount and free shipping was not applied to this order. Overall, the gift basket selection online is limited and using the Premier card online does not work. For the future, I will stick with just purchasing items at the store when I am back in Chapel Hill (once a year). I love Southern Season, but since online purchasing is less satisfactory it makes sense to do only in-store purchases.
Tarheel Girl
GBLove Southern Season - Online Ordering needs improvement. We ordered a lovely Carolina-based gift basket to be delivered express delivery for nearly $40 extra. Other online stores offer 1-2 day express delivery from the time of order. It was not evident from the beginning (poorly placed messaging on the website) that the express delivery option meant that it would be shipped *after* the basket would be prepared, and this meant not on a Saturday or Sunday. This caused us to need to cancel our order, which was being delivered to a guest staying in a hotel at the time, and need to re-order to be delivered to a new location, albeit later than we wanted to. One other detail: the credit card entry method was outdated and did not work with a business expense card I often use on other online ordering platforms. I had to use a personal card. We love A Southern Season's products, but wish the online ordering system was more up-to-date.
Jamie Robert
GBThe class was pretty good The class was pretty good, I would have liked a little more hands on practice during the initial demonstration to help retain the instructions, but in general a good class, great facilities!