Made a southern girl smile. Got this as a present for a southern girl who relocated for love. She misses home, so the first chance we got, we sent her the Heritage basket. She loved it and took pictures of what it looked like. Honestly, was a lot bigger than I expected and was very professionally done (hate it when I order baskets and such and nothing looks like what I ordered). Would highly recommend and will definitely be ordering again.

Southern Season has gone completely downhill. Used to love Southern Season. Unfortunately they have gone completely downhill since bankruptcy. They no longer honor their gift cards and the one class that I have attended since the acquisition was a total disappointment. Advanced gingerbread house decorating was like a young child's holiday themed party. I can believe I paid $50 for it. First, the woman teaching it was not knowledgeable of the subject. She made frosting so runny, it was a challenge to get candy to even stick to the house. They also didn't have enough candy and suggested we go buy more from the store ourselves. For the price of the class, enough candy should have been provided. Not sure I will ever sign up for another class at SS.

Not enough hands on coming opportunity My 9 year old daughter attended a cooking class this past weekend. The facilities were lovely, and the teachers warm and kind. My daughter was, however, frustrated by the lack of actual cooking she got to do. Would have enjoyed more individual work, rather than making a class dish, which was mostly cooked by the teachers and then divided for all to try.

The online ordering system is hopelessly designed and not functional. Your online ordering system is hopelessly designed and not functional. For the 5th year in a row, I tried to spend about $4,000 sending gifts to 20+ people in my address book. I managed to send to 4 and was ejected from your system (not the first time). Upon reentering, I found the orders in "suspense" and was not sure that the transaction was completed for 2 weeks. I gave up and turned to Harry & David

Need more advanced or unique hands-on classes. I have found the last two hands on classes wasteful of time. I will only attend non hands on from now on unless targeted for more advanced cooks. A long lesson in cutting onions, for instance, wasn't a good use of time for someone like me who has attended dozens of culinary classes. Could you offer hands on for more experienced home cooks?