Peter
GBThe online ordering system is hopelessly designed and not functional. Your online ordering system is hopelessly designed and not functional. For the 5th year in a row, I tried to spend about $4,000 sending gifts to 20+ people in my address book. I managed to send to 4 and was ejected from your system (not the first time). Upon reentering, I found the orders in "suspense" and was not sure that the transaction was completed for 2 weeks. I gave up and turned to Harry & David
Audrey Green
GBNeed more advanced or unique hands-on classes. I have found the last two hands on classes wasteful of time. I will only attend non hands on from now on unless targeted for more advanced cooks. A long lesson in cutting onions, for instance, wasn't a good use of time for someone like me who has attended dozens of culinary classes. Could you offer hands on for more experienced home cooks?
Larry
GBSent me wrong product -
Leona
GBOut of stock. Not very helpful. Both items I ordered were out of stock and I was notified after placing my order. Customer Service was not very helpful. It was a birthday present so I had to rush and find an alternative gift with other company.
customer
GBNeed to give more free shipping This is the first time I ordered online. I love your coffee even though it's pricey. But I had trouble with the coupon codes. I tried several times and it wouldn't take it but then the last time it did take but it didn't apply the free shipping. $14 for shipping is a lot.