Need to give more free shipping This is the first time I ordered online. I love your coffee even though it's pricey. But I had trouble with the coupon codes. I tried several times and it wouldn't take it but then the last time it did take but it didn't apply the free shipping. $14 for shipping is a lot.

Not enough hands on coming opportunity My 9 year old daughter attended a cooking class this past weekend. The facilities were lovely, and the teachers warm and kind. My daughter was, however, frustrated by the lack of actual cooking she got to do. Would have enjoyed more individual work, rather than making a class dish, which was mostly cooked by the teachers and then divided for all to try.

The class was pretty good The class was pretty good, I would have liked a little more hands on practice during the initial demonstration to help retain the instructions, but in general a good class, great facilities!

Love Southern Season - Online Ordering needs improvement. We ordered a lovely Carolina-based gift basket to be delivered express delivery for nearly $40 extra. Other online stores offer 1-2 day express delivery from the time of order. It was not evident from the beginning (poorly placed messaging on the website) that the express delivery option meant that it would be shipped *after* the basket would be prepared, and this meant not on a Saturday or Sunday. This caused us to need to cancel our order, which was being delivered to a guest staying in a hotel at the time, and need to re-order to be delivered to a new location, albeit later than we wanted to. One other detail: the credit card entry method was outdated and did not work with a business expense card I often use on other online ordering platforms. I had to use a personal card. We love A Southern Season's products, but wish the online ordering system was more up-to-date.

Need more advanced or unique hands-on classes. I have found the last two hands on classes wasteful of time. I will only attend non hands on from now on unless targeted for more advanced cooks. A long lesson in cutting onions, for instance, wasn't a good use of time for someone like me who has attended dozens of culinary classes. Could you offer hands on for more experienced home cooks?