Review of Joan Nathan cooking class Joan Nathan herself was wonderful. However, the microphones were not properly adjusted for her voice to carry to the back where I was sitting - and I have excellent hearing. I made at least 2 requests for the mikes to be fixed better and nothing was done. Furthermore, the camera operator kept forgetting to focus on the FOOD preparation. I needed to use the screen to watch because of where I was sitting and I often couldn't really see what I needed to. I have taken several cooking courses at SS and this was the most disappointing on a technical and preparation level. Usually, the helpers have everything out - or know where it is - and are tuned in immediately to what the guest chef needs. This was lacking in the Joan Nathan course. These are expensive classes and, even if I am the only one with this kind of review, you should take pains to keep us coming back.

Gift basket ordering I have been a long-time customer of Southern Season (since they were in Eastgate) but we moved away from NC 5 years ago due to a job relocation. I like to give Southern Season baskets for special occasions and in the past they had a great selection. For this most recent purchase the basket I wanted to send was out of stock, but I ordered it anyway since there was no rush to have it sent immediately. Customer service called and notified me that the item was out of stock and could not state when it would be available again. Therefore, I replaced the gift basket with another one at a similar price. I also had trouble with the website with my initial purchase, since NO e-mail confirmation was sent. Only after talking to Customer Service, did I receive an e-mail. I also am a Premier card holder and my discount and free shipping was not applied to this order. Overall, the gift basket selection online is limited and using the Premier card online does not work. For the future, I will stick with just purchasing items at the store when I am back in Chapel Hill (once a year). I love Southern Season, but since online purchasing is less satisfactory it makes sense to do only in-store purchases.

Joan Nathan on Jewish Cooking Joan Nathan was an engaging teacher. But the three dishes that she chose to cook didn't all turn out well - in her opinion - and that was disappointing. I would love to do a class where there is more class hands on opportunity to participate, but Southern Season may not do its classes that way.

Out of stock. Not very helpful. Both items I ordered were out of stock and I was notified after placing my order. Customer Service was not very helpful. It was a birthday present so I had to rush and find an alternative gift with other company.

Need to give more free shipping This is the first time I ordered online. I love your coffee even though it's pricey. But I had trouble with the coupon codes. I tried several times and it wouldn't take it but then the last time it did take but it didn't apply the free shipping. $14 for shipping is a lot.