I had and still having the worst… I had and still having the worst shopping experience ever with them in the US.

The tea spot will not stand behind… The tea spot will not stand behind their products. They hide behind an excuse, not being returnable, but other online T companies immediately offer a return satisfaction policy. I would have been happy even with a credit for this product, tasted stale, but customer service would have nothing to do with it, even my customer service rep at T Spot said I personally don’t like this either but I’ve learned to drink it

Ah-mazing Tea & Customer Service! I've been ordering from these guys for years. They always come through with amazing teas - so fresh in taste & aroma. AND they are quick to deliver. Their sweet customer service people are also wonderful, every time I've called. My favorite tea company by far!

The Tea Spot rocks! I'm an iced tea fanatic & snob! Their steep-ware has cut 15 mins out of my daily routine! I LOVE their pitcher with the center core! I LOVE their Steep&Go for cold filtering......SOOOO much easier than all the steps & time to make iced tea traditionally! I got the "Urban Tumbler" for Christmas and I'm really liking it! In Austin, I survive the summers because of their "Thin Mint" green tea!!!

I'm a huge tea fan since the days when… I'm a huge tea fan since the days when I was a student in India and a post graduate student. I've bought all kinds of teas and sample packs from many tea shops -- and I hereby proclaim The Tea Spot's the MOST delicious and best crafted. This came into focus recently when I decided to try samplers again from other tea shops. The teas are good but the Tea Spot truly has the best blends as far as I'm concerned, from the Boulder Breakfast, to the Oolong Coconut, to the green teas. I've now decided to get 90 percent of my tea (there are a few brands sold in stores that I occasionally have( Tea Spot. Why? 1)It's so simple to order, 2)the teas are absolutely delicious, 3)they send you a free sample 4) A donation is made to battle cancer with each purchase. YES I could resume getting samples from a bunch of places, and throwing some of those teas out. I'm just sticking with The Tea Spot.