DO NOT ORDER FROM THEM - SCAMMERS I made an order (birthday gifts for two of my children) on March 2, 2024, paid for my order, received an email with my order number and information that my items would be processed shortly and never heard another word. I have called, emailed, messaged on their website and received no response. I'm going to attempt to contact my bank and get my money back. DO NOT BUY FROM THEM. This is obviously a scam and they're just stealing money.

Take the money & run Placed online order for Cafelat Robot & Filters on Jan 19. Received email confirmation on Jan 20 the order was processed with 3-7 days shipping. Shipment never received & all communication fell on deaf ears (2x voicemail messages & online chat - which has since been conveniently removed). Initiated charge dispute with American Express & was credited as they investigate. Sad outcome because the online communication, for a week prior via online chat, was great - quick responses & could even pick up the item at their store. I took the bait…

Credit Card SCAM SCAM! They called me asking for a verification number from my bank. The next day, my bank showed a $475 and $751 dollar charge for Spirit Airlines and Ethiopian Airlines. The Chinese guys running support were clueless. Answer the phone and then cut-off after 15 seconds. I charged back and reported the fraud everywhere, but buyer beware of this website and their clone website BREMERCOFFEE.com

Customer Service Is NONRESPONSIVE The website stated 3-7 day delivery. There was no tracking information to determine where the order was. After no product was received after on the seventh day I tried to call the phone number, got voicemail and left a message but got no reply. I replied to the email generated with the order, got no reply. I tried chatting using the message feature on the website, got no reply (Ironically, the message feature states "We reply immediately" but they don't reply AT ALL). Don't do business with these people, you cannot depend on them.

I love the froth of the coffee and how… I love the froth of the coffee and how hot my coffee is. The vibration is strong and moved across my table. However after I adjusted the placement it was fine. I highly recommend this product. I feel like a barista now.