Got the help I needed--LOVE my Blazepods! Initially, I wrote a bad review because the customer service was not up to par (after such an expensive purchase too), but I am here to say Blazepod reps reached out to me immediately and were genuinely interested in my success with Blazepod. I work with people who have Parkinson's Disease (and other neurodegenerative diseases) and these are great for assessments and other fun activities too! But I didn't know how to use them and needed help--Brian contacted me and spent time teaching me to navigate this system. He was so helpful and so patient and I am so much happier now with my purchase. Having had these for a while and now understanding them better, I wish I'd understood the "packages" they sold better prior to purchasing it. I got the "physical therapy" package and now have a couple accessories that are still NIB and I'll never use them--wish I could trade them in for a few more pods and the bases themselves. I'm also not a fan of the $10/month app I have to pay for--maybe one day they'll lower that cost? But overall, I still love them and they're a useful tool for my group and I'm a BIG FAN of their customer service now--they came through and delivered just what I needed to use these like I wanted.

Best tool to work mind and body! I love how versatile Blazepods are. I can use them on the wall, on the floor, on the cones etc. and there's such a variety of exercises to choose from or get inspired from. I like how they are also customisable and can be used for people of all ages and conditions.

Customer Service Completely Unresponsive Customer service completely unresponsive. Never received the product I paid for. There is no phone number to actually speak to someone to resolve an issue. You are at the mercy of whether or not they choose to respond. No interest in helping customers. Still no contact from BlazePod and no product received. Unbelievable that you can conduct business this way. In their reply it states that they will contact me again...that did not happen. Maybe someone could pick up a phone to resolve this??

Free app The included free drills with Blaze were fun to do with the grandkids (4 and 7) and their parents. We will continue to do the basketball ones at home with a hoop! They ran around and used up energy, always good on vacation.

My POD charging point was damaged and… My POD charging point was damaged and costumer service promptly helped me by sending me a replacement POD in less 24h. Costumer services was OUTSTANDING.