Product useless without membership You guys have a decent product but a really bad policy to lure customers into buying this expensive product thinking they will be able to use it without the membership. Nowhere on your website do you state that without the membership, one can only use one of the functions plus no way to extend time, etc. The product is useless without it, especially for the clients I work with (people with Parkinson’s). It’s misleading and really disappointing. If I knew upfront, I’d be willing to consider paying membership but not like this. Great way to lose customers!

As a Physical Therapy Clinic Owner in a… As a Physical Therapy Clinic Owner in a sports performance setting, these have been an amazing add to our tools for patient care. Already impressed by the ease of use and adaptability to all patient populations. Highly recommend these for any practice.

Very quick to respond and take care of… Very quick to respond and take care of a billing question. They easily resolved a discrepancy that was my fault, and corrected the issue. Thank you!

Customer Service Responsive! I bought my Blazepods in late November 2022 and I found trying to resolve issue with customer support at that time to be a huge struggle. At that time, no one returned email requests and if they were returned the communication was problematic. I'm not sure when that changed, but it did and it was striking. Communication is now very, very prompt and for the most part, the two way communications is much better. Sometimes resolving issues via email can be problematic, but when both parties communicate effectively, it can be done!

Saving Personal Drills that I create I understand the subscription model for monthly services. Especially for the high end videos etc. However when you spend a large upfront cost on the items, and I can’t create and save my own light setup to run my own individual programs this is EXTREMELY disappointing and leaves me unsatisfied with the product. Feel like disabling this primary function without a monthly fee is highway robbery and a scam. Sorry I can’t recommend this product due to this.