Petra Fibrichova
GBProduct useless without membership You guys have a decent product but a really bad policy to lure customers into buying this expensive product thinking they will be able to use it without the membership. Nowhere on your website do you state that without the membership, one can only use one of the functions plus no way to extend time, etc. The product is useless without it, especially for the clients I work with (people with Parkinson’s). It’s misleading and really disappointing. If I knew upfront, I’d be willing to consider paying membership but not like this. Great way to lose customers!
Jane Marie
GBCustomer Service Responsive! I bought my Blazepods in late November 2022 and I found trying to resolve issue with customer support at that time to be a huge struggle. At that time, no one returned email requests and if they were returned the communication was problematic. I'm not sure when that changed, but it did and it was striking. Communication is now very, very prompt and for the most part, the two way communications is much better. Sometimes resolving issues via email can be problematic, but when both parties communicate effectively, it can be done!
Monarch School
GBWe have been enjoying the Blazepods, the app could be less resticted We have been enjoying the Blazepods and the way they help our students engage and attend to the tasks at hand. They are rugged and durable with hand and foot tapping... even a couple of tosses. We were a little disappointed in the lack of access to the app without the subscription. at least a second option would be nice to have without the full Pro access. Other then that, we look forward to seeing where these will help take us in our fitness journey
Stephanie
GBSoccer coach/mom approved! We are loving our Blazepods as a way to make activity/exercise more fun for both our kids and the kids we coach. The app has suggestions for activities based on your sport/interest and we have played around with creating our own sequences as well. Customer service was very responsive and friendly the one time we had to utilize them.
Chris Lane
GBFun and effective for ALL - straight out the box! The best straight out the box, app controlled fitness, performance, and physiotherapy tool in the industry. A must have for any coach, athlete, therapist, group-x instructor, and personal trainer looking to create interactive, individualized, or large group drills to challenge recall, reaction, speed, and competitiveness!