I love getting the Fresh meals I love getting the Fresh meals. I don't have to worry much about buying ingredients to make one dish and having to use the same things over and over again before they go bad. So I get more variety in my daily diet.

The honeymoon is over We like Fresh N Lean meals, however, their programmers and customer service are so ineffective and untrained, that we will probably stop using the company. It takes an extremely long time to reach anyone, and then you just get a lot of "I'm sorry" and repeated assertions that you made a mistake and there is nothing they can do about it. Emails to customer service get no response at all, and one to the owner and CEO was blocked. I guess she doesn't want to know what her customers think. Twice in a row now, I have chosen the meals on their website and got confirmation, only to have one to two meals that I specifically did not want chosen for me. I just got off the phone with yet a second customer service person who also proceeded to repeatedly tell me that I did not place the order I did (and have proof of), so I will be sent a Chef selection. This one also asserted that even though the order is only due to ship a week from now, and even though the email I received a few hours ago informed me that I could call for changes, there was nothing she could do about it except cancel the whole order, nor was there a supervisor or anyone else available. The main purpose of using such a service, is to make life easier, not more complicated and aggravating.

Couldn’t get ahold of a customer… Couldn’t get ahold of a customer service person so I left a message and have not heard back since. Problems are normally resolved but it just takes way longer than most companies. I just wish the response time was faster, for calls and emails.

- i have Parkinson’s Disease - i have Parkinson’s Disease. I needed a nutritious meal each day. - Fresh N Lean has many good choices and expands the list frequently. - there have been some minor problems but they have worked hard to correct them. - delivery has been consistently good.

High quality food & service Almost 3 months on the plan and, we are impressed with the food quality as well as the high packaging standards. No delays. Sometimes you may not get what you exactly picked:) but the customer service is very responsive and helpful. Overall highly recommended!