I ordered a door online and paid for it… I ordered a door online and paid for it via credit card. Two days later they came back and wanted an additional $185 (a 50% price increase). They said the price went up. I cancelled the order and they agreed to refund my order. They never refunded my credit card. I made multiple attempts thru customer service and just kept being told my refund was "under review". After 4 weeks I reported it as a fraudulent charge to my credit card company.

Product is good Product is good. But one roll of strips arrived opened without any flaps. Definitely needs a more secure packing/box. Other roll's box was ok. Opened box damage could have occurred in shipping. Screw is missing. Hoping there is an extra in next the other screwpack. One doorway is up and I'm satisfied with its performance. Would recommend.

STAY AWAY FROM THIS COMPANY!!! STAY AWAY FROM THIS COMPANY!!!! Worst customer service I have ever experienced. I placed multiple online orders for bulk rolls of vinyl that were "in stock and ready to ship" that actually were not in stock and every time I called customer service I got the same response " we will notify you when it ships". I waited weeks calling almost every day. Finally had to cancel the orders. Now its going on 6 weeks and they still have not refunded the card I used to purchase. Their response is its "under review by upper management".

The ones who get it done do it this way instead… Perfectly cut material and hardware made installing new strips quick and easy. I used to buy the roll of material from industrial supplier and take lots of time for the job. Buying the package fit to size is much better and less expensive.

Shipped quickly easy to install Shipped quickly easy to install