STAY AWAY FROM THIS COMPANY!!! STAY AWAY FROM THIS COMPANY!!!! Worst customer service I have ever experienced. I placed multiple online orders for bulk rolls of vinyl that were "in stock and ready to ship" that actually were not in stock and every time I called customer service I got the same response " we will notify you when it ships". I waited weeks calling almost every day. Finally had to cancel the orders. Now its going on 6 weeks and they still have not refunded the card I used to purchase. Their response is its "under review by upper management".

patrial order with no eta on the rest Was shipped partial order within a week which was the estimated time but the other part of the order was out of stock and i was not notified until the first part of the shipment showed up. Asked them to expedite the shipping for the inconvenience because its now holding my project up but was told there was nothing that could be done. Now going on 2 weeks since i received the first part of the order.

Product came in a timely manner and was… Product came in a timely manner and was exactly what we were promised. A great experience with this company.

purchased strip curtains in June of… purchased strip curtains in June of 2023 they showed up fast went up easy I ordered then 1 inch longer than the opening in a month over 1/2 of the Curtain pieces had shrunk the most was 2 inches over the door jam . I called the office because the web site says 100% warranty. I got an email back saying a new order was being processed , nothing happened nothing sent , September I called again same thing . October once again nothing the worst customer service I have ever seen from a company. its not like its lots of money its the principle of the whole thing. if your product is crap and your web site says 100% customer satisfaction you should replace or refund a persons money

Great service Great service, follow up by sales reps was excellent!