Patti Barrie
GBwe ordered soft shell whale crabs we ordered soft shell whale crabs, 2 doz., which were to be cleaned. we had an issue with them not being cleaned. we took pics of what we found, called and spoke with Scotty, we sent him the pics. he refunded partial amt. of bill. after thawing out more, we found same issue. again sent pics to Scotty. he refunded full amt. of bill ! we did not expect that. he went over and above expectations. we found delivery of the product and his customer service to be something you don't see much anymore these days. we appreciate his business like manner ! thank you Scotty !
vince king
GBHopeless CRAB addict Ok, it's been months since I endulged in my passion for seafood, ( especially CRAB, King Crab) and as much as I LOVE Carmen's seafood, ( they seem to have the same love of seafood ) I couldn't fit the numbers in the budget, Crab Crab Crab, it's all I wanted to eat, FOR MONTHS. So I went cold turkey. Gave it up for months, and now that I've come this far, you know something,,,,SCREW IT,,, GIVE ME CRAB, soft tender, delicious, breakfast lunch or dinner, in butter and lemon, GOD bless the CRAB, I gotta have it. Hhhhmmm this could be a set back, I'll think about while waiting for the Crab to arrive.
Patient
GBUpdated Review Edit: On 2/23 I was contacted by the company and I had to, in good faith edit my review due to customer service. Their customer service is outstanding and I was surprised someone actually contacted me. They made the issue right and I am 100% grateful and appreciative of that. The best customer service I have received in quite some time. The guy was friendly, kind and professional. This type of customer service keeps customers coming back! My recent order of Colossal crabs weren't what I was expecting. I order crabs very often and year round from another crab place but they didn't ha e Colossal crabs available so I went with Cameron's. My crabs were not Colossal maybe medium or large at best but not Colossal. Disappointed because I wanted Colossal meaning huge male crabs. Plus, over$200 for these crab sizes weren't the price.
Lucia
GBI'd like to return the entire order… I'd like to return the entire order that I placed yesterday. I thought there is NO WAY these crab were prepared within the last WEEK; and after speaking with the manager, he confirmed that the crab were prepared within the last MONTH! Also, the crabs are sized incorrectly. The Colossal Jumbo Male crabs are large at best; and the Large Male crabs can fit in the palm of my hand with room to spare. I pulled out the ruler and so far, each crab is smaller than advertised. Please send instructions to return this order. Thanks! UPDATE - Cameron Seafood refunded my entire order, including shipping. ALSO, Cameron Seafood flagged my review with TrustPilot because CS didn’t think it’s based on a genuine experience. I had to submit proof of the transaction as well as email correspondence between myself and CS so that my review would not be deleted.
Ashley Scott
GBGluten-free crabcakes for the win! It's so rare that we go to places and they have a gluten-free option for "the good stuff" on the menu, but Cameron's Seafood had gluten-free crab cakes and needless to say... WE'LL BE BACK! There was a solid amount of crab meat in there, about 2 parts crab to 1 part gluten-free flour/mix. Delicious 🤤