Concession trailer exhaust hood Ordered an exhaust hood for my concession trailer, appears to be made with excellent craftsmanship, was packaged well and delivered with no damage. I was missing the grease cup that was supposed to come with it so called customer service. The gentleman I spoke to was very friendly and polite and said they would ship the missing cup right away. Thank you so much! I look forward to doing business with you again when I am ready to order some more equipment!

Ordering was a breeze Ordering was a breeze. The only reason I gave a 4 star rating is because I could not find any of the shipping information on the site. It takes a while to process the order as well, and it would be nice to have that information as soon as possible to schedule installations.

Found the product I needed and ordered Found the product I needed and ordered. However, because we are not present at all times I requested a notification on deliver as close to delivery time as possible. However, I was informed that such a phone call or text would cost an additional charge of $40. I immediately cancelled my order. Located the same product for less with a call one hour in advance.

Fast and curtious with good advice that saved me $$. Thanks! After my order was placed I received a call from an associate who gave good advice on minor changes to the order that saved me a few dollars. The savings was great , but what was as important was that the order could be delivered right away because of the product substitution. One suggestion would be to make it clear when you add lift gate service that there will be an additional charge. It was a surprise to see the extra charge on order confirmation.

The clay traps arrived 2 days before … The clay traps arrived 2 days before they were expected..the QUALITY is wonderful, much better than the receivers originally installed...exactly as described, and it super simple to remove the old and replace it with the new ones!!! SUPER EASY to order and Exactly what we needed...that's a WIN/WIN in my book!!