Excellent, prompt service Excellent, prompt and very effective service. We purchased a merchandiser cooler on a Friday, it was shipped by Tuesday and we received it in perfect shipping order on Thursday on a truck with a friendly driver. Exactly as required, at exactly the right price. Cant say more than that... well done USA. You're making America great!

Found the product I needed and ordered Found the product I needed and ordered. However, because we are not present at all times I requested a notification on deliver as close to delivery time as possible. However, I was informed that such a phone call or text would cost an additional charge of $40. I immediately cancelled my order. Located the same product for less with a call one hour in advance.

Quick response and good suggestion The item I ordered was no longer in stock and USA called me within a couple of days to suggest and alternative which is actually a better choice! Hasn't been delivered yet, but appreciate their quick attention to the matter.

Great experience! Honestly I have no problems with my purchase with USA Equipment Direct, that being said I would have liked a little better communication about a shipping date. I'm not in a hurry but being the type A personality I am I would like to have had an estimated date. As it turns out my partner tells me my purchase will arrive tomorrow. I did list my mobile number as well as my shop number but only my shop was called so I could not arrange to have someone available for a quicker delivery. Next time and I would not hesitate to shop there as I expand Ill only list my mobile number. But I am 100% satisfied.

Excellent Service Excellent Service. A gentleman by the name of Greg called me within 10 minutes of ordering my SS sink. Very professional and helpful. He set me up with a good Faucet and upgrade to SS legs. Just a pleasant man to do business with. Ordered on a Wednesday evening and had it at 10:00 on the following Monday morning. I am a very satisfied customer. Thanks Greg, you made this purchase very simple and the SS Sink, and Faucet looks of Good Quality.