Ordering was a breeze Ordering was a breeze. The only reason I gave a 4 star rating is because I could not find any of the shipping information on the site. It takes a while to process the order as well, and it would be nice to have that information as soon as possible to schedule installations.

Super-responsive and Trustworthy Service I ordered a product. When it arrived, a portion of it was broken. I called and left a message asking if they could send a replacement for that specific broken part and offered to return the defective part. They called back the next morning, got the information, and a whole replacement arrived within two days. Very courteous and prompt. I will definitely order from them again!

Great experience! Honestly I have no problems with my purchase with USA Equipment Direct, that being said I would have liked a little better communication about a shipping date. I'm not in a hurry but being the type A personality I am I would like to have had an estimated date. As it turns out my partner tells me my purchase will arrive tomorrow. I did list my mobile number as well as my shop number but only my shop was called so I could not arrange to have someone available for a quicker delivery. Next time and I would not hesitate to shop there as I expand Ill only list my mobile number. But I am 100% satisfied.

I was extremely happy with this… I was extremely happy with this purchase. The product was exactly as described, and will work for the application it will be needed for. I spoke to a representative and he was extremely helpful. Definitely would recommend this company.

We received your product We received your product , It is well-made and we love it. Thank you