Fast and curtious with good advice that saved me $$. Thanks! After my order was placed I received a call from an associate who gave good advice on minor changes to the order that saved me a few dollars. The savings was great , but what was as important was that the order could be delivered right away because of the product substitution. One suggestion would be to make it clear when you add lift gate service that there will be an additional charge. It was a surprise to see the extra charge on order confirmation.

Great experience! Honestly I have no problems with my purchase with USA Equipment Direct, that being said I would have liked a little better communication about a shipping date. I'm not in a hurry but being the type A personality I am I would like to have had an estimated date. As it turns out my partner tells me my purchase will arrive tomorrow. I did list my mobile number as well as my shop number but only my shop was called so I could not arrange to have someone available for a quicker delivery. Next time and I would not hesitate to shop there as I expand Ill only list my mobile number. But I am 100% satisfied.

Quick response and good suggestion The item I ordered was no longer in stock and USA called me within a couple of days to suggest and alternative which is actually a better choice! Hasn't been delivered yet, but appreciate their quick attention to the matter.

I ordered a Cheese Melter 2/5/2020 so I… I ordered a Cheese Melter 2/5/2020 so I would have it by Valentines Day Weekend. I've called several times and I still don't' even have a tracking number. I own three restaurants and an event Center and this was the first and also the last time I will ever purchase anything from your company.

Disappointed Disappointed, I ordered a dishwasher over a week ago and it still has not shipped. I called and all they can tell me is that it is shipping out of Miami. No information on when it will ship. This is my first purchase with USA and so far not impressed.