Customer
GBOrdering was a breeze Ordering was a breeze. The only reason I gave a 4 star rating is because I could not find any of the shipping information on the site. It takes a while to process the order as well, and it would be nice to have that information as soon as possible to schedule installations.
bskyers
GBSuper-responsive and Trustworthy Service I ordered a product. When it arrived, a portion of it was broken. I called and left a message asking if they could send a replacement for that specific broken part and offered to return the defective part. They called back the next morning, got the information, and a whole replacement arrived within two days. Very courteous and prompt. I will definitely order from them again!
Pine St Inn Group
GBExcellent Excellent, Delivery was fast and very efficent. Driver went up and beyond. We may purchase another stove in the summer if all goes well
Prakash S
INExcellect Service With Nice Prices I Order in USA Equipment Direct because of their excellet service and nice prices, So far i have only Positive impressions on them.
Barbara
GBQuick response and good suggestion The item I ordered was no longer in stock and USA called me within a couple of days to suggest and alternative which is actually a better choice! Hasn't been delivered yet, but appreciate their quick attention to the matter.