delivery Difficulties We paid an additional shipping fee in order to have the shipper schedule a specific time for the delivery. Well, the truck just arrives with no warning. This was a large item that we had to leave it in our unsecured driveway for half a day until we could get personnel to move it in our building. Driver acted as if he knew nothing about it.

Quick response and good suggestion The item I ordered was no longer in stock and USA called me within a couple of days to suggest and alternative which is actually a better choice! Hasn't been delivered yet, but appreciate their quick attention to the matter.

Found the product I needed and ordered Found the product I needed and ordered. However, because we are not present at all times I requested a notification on deliver as close to delivery time as possible. However, I was informed that such a phone call or text would cost an additional charge of $40. I immediately cancelled my order. Located the same product for less with a call one hour in advance.

The experience of shopping was great… The experience of shopping was great and customer service wonderful ! Will shop again! Thanks

Excellent Service Excellent Service. A gentleman by the name of Greg called me within 10 minutes of ordering my SS sink. Very professional and helpful. He set me up with a good Faucet and upgrade to SS legs. Just a pleasant man to do business with. Ordered on a Wednesday evening and had it at 10:00 on the following Monday morning. I am a very satisfied customer. Thanks Greg, you made this purchase very simple and the SS Sink, and Faucet looks of Good Quality.