The experience of shopping was great… The experience of shopping was great and customer service wonderful ! Will shop again! Thanks

Great Service I have ordered twice now and both times went very well. Only glitch was a salesperson gave me wrong information on some table legs but they came in the way I originally wanted them so no problem.

Super-responsive and Trustworthy Service I ordered a product. When it arrived, a portion of it was broken. I called and left a message asking if they could send a replacement for that specific broken part and offered to return the defective part. They called back the next morning, got the information, and a whole replacement arrived within two days. Very courteous and prompt. I will definitely order from them again!

Great experience! Honestly I have no problems with my purchase with USA Equipment Direct, that being said I would have liked a little better communication about a shipping date. I'm not in a hurry but being the type A personality I am I would like to have had an estimated date. As it turns out my partner tells me my purchase will arrive tomorrow. I did list my mobile number as well as my shop number but only my shop was called so I could not arrange to have someone available for a quicker delivery. Next time and I would not hesitate to shop there as I expand Ill only list my mobile number. But I am 100% satisfied.

Excellent Excellent, Delivery was fast and very efficent. Driver went up and beyond. We may purchase another stove in the summer if all goes well