delivery Difficulties We paid an additional shipping fee in order to have the shipper schedule a specific time for the delivery. Well, the truck just arrives with no warning. This was a large item that we had to leave it in our unsecured driveway for half a day until we could get personnel to move it in our building. Driver acted as if he knew nothing about it.

Great Service I have ordered twice now and both times went very well. Only glitch was a salesperson gave me wrong information on some table legs but they came in the way I originally wanted them so no problem.

I ordered a Cheese Melter 2/5/2020 so I… I ordered a Cheese Melter 2/5/2020 so I would have it by Valentines Day Weekend. I've called several times and I still don't' even have a tracking number. I own three restaurants and an event Center and this was the first and also the last time I will ever purchase anything from your company.

Disappointed Disappointed, I ordered a dishwasher over a week ago and it still has not shipped. I called and all they can tell me is that it is shipping out of Miami. No information on when it will ship. This is my first purchase with USA and so far not impressed.

Great experience! Honestly I have no problems with my purchase with USA Equipment Direct, that being said I would have liked a little better communication about a shipping date. I'm not in a hurry but being the type A personality I am I would like to have had an estimated date. As it turns out my partner tells me my purchase will arrive tomorrow. I did list my mobile number as well as my shop number but only my shop was called so I could not arrange to have someone available for a quicker delivery. Next time and I would not hesitate to shop there as I expand Ill only list my mobile number. But I am 100% satisfied.