Excellent Service Excellent Service. A gentleman by the name of Greg called me within 10 minutes of ordering my SS sink. Very professional and helpful. He set me up with a good Faucet and upgrade to SS legs. Just a pleasant man to do business with. Ordered on a Wednesday evening and had it at 10:00 on the following Monday morning. I am a very satisfied customer. Thanks Greg, you made this purchase very simple and the SS Sink, and Faucet looks of Good Quality.

Fast and curtious with good advice that saved me $$. Thanks! After my order was placed I received a call from an associate who gave good advice on minor changes to the order that saved me a few dollars. The savings was great , but what was as important was that the order could be delivered right away because of the product substitution. One suggestion would be to make it clear when you add lift gate service that there will be an additional charge. It was a surprise to see the extra charge on order confirmation.

Excellent Excellent, Delivery was fast and very efficent. Driver went up and beyond. We may purchase another stove in the summer if all goes well

Super-responsive and Trustworthy Service I ordered a product. When it arrived, a portion of it was broken. I called and left a message asking if they could send a replacement for that specific broken part and offered to return the defective part. They called back the next morning, got the information, and a whole replacement arrived within two days. Very courteous and prompt. I will definitely order from them again!

Great experience! Honestly I have no problems with my purchase with USA Equipment Direct, that being said I would have liked a little better communication about a shipping date. I'm not in a hurry but being the type A personality I am I would like to have had an estimated date. As it turns out my partner tells me my purchase will arrive tomorrow. I did list my mobile number as well as my shop number but only my shop was called so I could not arrange to have someone available for a quicker delivery. Next time and I would not hesitate to shop there as I expand Ill only list my mobile number. But I am 100% satisfied.