The clay traps arrived 2 days before … The clay traps arrived 2 days before they were expected..the QUALITY is wonderful, much better than the receivers originally installed...exactly as described, and it super simple to remove the old and replace it with the new ones!!! SUPER EASY to order and Exactly what we needed...that's a WIN/WIN in my book!!

Excellect Service With Nice Prices I Order in USA Equipment Direct because of their excellet service and nice prices, So far i have only Positive impressions on them.

Found the product I needed and ordered Found the product I needed and ordered. However, because we are not present at all times I requested a notification on deliver as close to delivery time as possible. However, I was informed that such a phone call or text would cost an additional charge of $40. I immediately cancelled my order. Located the same product for less with a call one hour in advance.

Concession trailer exhaust hood Ordered an exhaust hood for my concession trailer, appears to be made with excellent craftsmanship, was packaged well and delivered with no damage. I was missing the grease cup that was supposed to come with it so called customer service. The gentleman I spoke to was very friendly and polite and said they would ship the missing cup right away. Thank you so much! I look forward to doing business with you again when I am ready to order some more equipment!

Great experience! Honestly I have no problems with my purchase with USA Equipment Direct, that being said I would have liked a little better communication about a shipping date. I'm not in a hurry but being the type A personality I am I would like to have had an estimated date. As it turns out my partner tells me my purchase will arrive tomorrow. I did list my mobile number as well as my shop number but only my shop was called so I could not arrange to have someone available for a quicker delivery. Next time and I would not hesitate to shop there as I expand Ill only list my mobile number. But I am 100% satisfied.