Customer
GBOrdering was a breeze Ordering was a breeze. The only reason I gave a 4 star rating is because I could not find any of the shipping information on the site. It takes a while to process the order as well, and it would be nice to have that information as soon as possible to schedule installations.
mike
GBDisappointed Disappointed, I ordered a dishwasher over a week ago and it still has not shipped. I called and all they can tell me is that it is shipping out of Miami. No information on when it will ship. This is my first purchase with USA and so far not impressed.
Pine St Inn Group
GBExcellent Excellent, Delivery was fast and very efficent. Driver went up and beyond. We may purchase another stove in the summer if all goes well
murray
GBdelivery Difficulties We paid an additional shipping fee in order to have the shipper schedule a specific time for the delivery. Well, the truck just arrives with no warning. This was a large item that we had to leave it in our unsecured driveway for half a day until we could get personnel to move it in our building. Driver acted as if he knew nothing about it.
Barbara
GBQuick response and good suggestion The item I ordered was no longer in stock and USA called me within a couple of days to suggest and alternative which is actually a better choice! Hasn't been delivered yet, but appreciate their quick attention to the matter.