Ordering was a breeze Ordering was a breeze. The only reason I gave a 4 star rating is because I could not find any of the shipping information on the site. It takes a while to process the order as well, and it would be nice to have that information as soon as possible to schedule installations.

Great experience! Honestly I have no problems with my purchase with USA Equipment Direct, that being said I would have liked a little better communication about a shipping date. I'm not in a hurry but being the type A personality I am I would like to have had an estimated date. As it turns out my partner tells me my purchase will arrive tomorrow. I did list my mobile number as well as my shop number but only my shop was called so I could not arrange to have someone available for a quicker delivery. Next time and I would not hesitate to shop there as I expand Ill only list my mobile number. But I am 100% satisfied.

Concession trailer exhaust hood Ordered an exhaust hood for my concession trailer, appears to be made with excellent craftsmanship, was packaged well and delivered with no damage. I was missing the grease cup that was supposed to come with it so called customer service. The gentleman I spoke to was very friendly and polite and said they would ship the missing cup right away. Thank you so much! I look forward to doing business with you again when I am ready to order some more equipment!

Disappointed Disappointed, I ordered a dishwasher over a week ago and it still has not shipped. I called and all they can tell me is that it is shipping out of Miami. No information on when it will ship. This is my first purchase with USA and so far not impressed.

Excellent, prompt service Excellent, prompt and very effective service. We purchased a merchandiser cooler on a Friday, it was shipped by Tuesday and we received it in perfect shipping order on Thursday on a truck with a friendly driver. Exactly as required, at exactly the right price. Cant say more than that... well done USA. You're making America great!