Excellent to deal with and outsanding service at very affordable prices Excellent to deal with and outsanding prices. My local kitchen supply company would have been almost $200 more for a similar product.. My shipment was tracked daily from the time it left the factory, so I knew when it was to arrive. Quality is good and assembly was easy.

I ordered a Cheese Melter 2/5/2020 so I… I ordered a Cheese Melter 2/5/2020 so I would have it by Valentines Day Weekend. I've called several times and I still don't' even have a tracking number. I own three restaurants and an event Center and this was the first and also the last time I will ever purchase anything from your company.

Excellent Service Excellent Service. A gentleman by the name of Greg called me within 10 minutes of ordering my SS sink. Very professional and helpful. He set me up with a good Faucet and upgrade to SS legs. Just a pleasant man to do business with. Ordered on a Wednesday evening and had it at 10:00 on the following Monday morning. I am a very satisfied customer. Thanks Greg, you made this purchase very simple and the SS Sink, and Faucet looks of Good Quality.

Great experience! Honestly I have no problems with my purchase with USA Equipment Direct, that being said I would have liked a little better communication about a shipping date. I'm not in a hurry but being the type A personality I am I would like to have had an estimated date. As it turns out my partner tells me my purchase will arrive tomorrow. I did list my mobile number as well as my shop number but only my shop was called so I could not arrange to have someone available for a quicker delivery. Next time and I would not hesitate to shop there as I expand Ill only list my mobile number. But I am 100% satisfied.

Found the product I needed and ordered Found the product I needed and ordered. However, because we are not present at all times I requested a notification on deliver as close to delivery time as possible. However, I was informed that such a phone call or text would cost an additional charge of $40. I immediately cancelled my order. Located the same product for less with a call one hour in advance.