The clay traps arrived 2 days before … The clay traps arrived 2 days before they were expected..the QUALITY is wonderful, much better than the receivers originally installed...exactly as described, and it super simple to remove the old and replace it with the new ones!!! SUPER EASY to order and Exactly what we needed...that's a WIN/WIN in my book!!

I ordered a Cheese Melter 2/5/2020 so I… I ordered a Cheese Melter 2/5/2020 so I would have it by Valentines Day Weekend. I've called several times and I still don't' even have a tracking number. I own three restaurants and an event Center and this was the first and also the last time I will ever purchase anything from your company.

Fast and curtious with good advice that saved me $$. Thanks! After my order was placed I received a call from an associate who gave good advice on minor changes to the order that saved me a few dollars. The savings was great , but what was as important was that the order could be delivered right away because of the product substitution. One suggestion would be to make it clear when you add lift gate service that there will be an additional charge. It was a surprise to see the extra charge on order confirmation.

Great experience! Honestly I have no problems with my purchase with USA Equipment Direct, that being said I would have liked a little better communication about a shipping date. I'm not in a hurry but being the type A personality I am I would like to have had an estimated date. As it turns out my partner tells me my purchase will arrive tomorrow. I did list my mobile number as well as my shop number but only my shop was called so I could not arrange to have someone available for a quicker delivery. Next time and I would not hesitate to shop there as I expand Ill only list my mobile number. But I am 100% satisfied.

Found the product I needed and ordered Found the product I needed and ordered. However, because we are not present at all times I requested a notification on deliver as close to delivery time as possible. However, I was informed that such a phone call or text would cost an additional charge of $40. I immediately cancelled my order. Located the same product for less with a call one hour in advance.