Found the product I needed and ordered Found the product I needed and ordered. However, because we are not present at all times I requested a notification on deliver as close to delivery time as possible. However, I was informed that such a phone call or text would cost an additional charge of $40. I immediately cancelled my order. Located the same product for less with a call one hour in advance.

Super-responsive and Trustworthy Service I ordered a product. When it arrived, a portion of it was broken. I called and left a message asking if they could send a replacement for that specific broken part and offered to return the defective part. They called back the next morning, got the information, and a whole replacement arrived within two days. Very courteous and prompt. I will definitely order from them again!

I was extremely happy with this… I was extremely happy with this purchase. The product was exactly as described, and will work for the application it will be needed for. I spoke to a representative and he was extremely helpful. Definitely would recommend this company.

Ordering was a breeze Ordering was a breeze. The only reason I gave a 4 star rating is because I could not find any of the shipping information on the site. It takes a while to process the order as well, and it would be nice to have that information as soon as possible to schedule installations.

Disappointed Disappointed, I ordered a dishwasher over a week ago and it still has not shipped. I called and all they can tell me is that it is shipping out of Miami. No information on when it will ship. This is my first purchase with USA and so far not impressed.