Fibi Davidson
GBMy package arrived damaged My package arrived damaged, with 3 of the jars in the order broken. I reached out that evening, as soon as the package was delivered. I didn’t necessarily expect an answer right then, but I received one immediately. The person was very apologetic and told me they would reimburse me for the broken products. Such great service! I was impressed. The product is delicious and prices very well. Will order from them again soon.
Sajma
GBToday on Sunday I wanted to place an… Today on Sunday I wanted to place an order for last minute guests. I was close to checking out but noticed they don’t do same day delivery Sunday’s. Aj from Balkanfresh contacted me and said they would make an exception and deliver it the same day! I spoke to him at 3pm the delivery arrived at 6pm as promised. All the items were fresh, clean and neatly delivered. It was like an Amazon prime package lol. Definitely recommend this team. Super efficient and how convenient not running to the Balkan stores running into everyone and their mama! Lol Jk
georb
GBFirst time order and they made it right Ordered some cherry juice from them for the first time. Easy transaction. My products came in on time. Unfortunately two of the containers were damaged then shipping. I reached out to them and asked them if they could reship or credit me the two containers. They went above and beyond and gave me a full refund and said sorry for their inconvenience. It's rare to find companies that actually care about customers anymore I will definitely be ordering from them again.
E Besic
GBI’m so happy to find this company I’m so happy to find this company! I ordered many different things from sweets, chips, jams, spreads, and meat. It arrived within 4-5 business day. My only concern is that the suho meso came warm. It was packaged with three ice bags that were already in liquid form by the time they were delivered to my door step. Not going to lie I’m a little scared to eat the meat. Not sure if fast shipping was an option (I didn’t pay attention) or if that would even help since delivery trucks are hot and not climate controlled. Regardless I will definitely use the company again just will not be ordering produce that can spoil.
Nemanja
GBMy first review over here.Was browsing… My first review over here.Was browsing last week looking to order some Balkan food,Balkan fresh poped up,I tried ordered,paid,everything came today.Must say they are accurate,wrapped package very very good almost every single item was wraped.I was impressed that kinda told me that they really care. I was having question about one item.I got response and refund imidietly in like 5 minutes.Impresive 5 stars from Nemanja