When I place this order When I place this order, there was no acknowledgement via a confirming email that the order had gone through. This is not surprising because it has happened before with you. What is happening here?

I love your array of hard-to-find… I love your array of hard-to-find exceptional products. This was my first -- but not my last -- online purchase from you. Everything worked perfectly. Thank you so much.

A first rate company with first rate products and service. This is the second time that I've used Sensibus and, as with the first use, the product and service were outstanding. WRT the product: my wife enjoys butternut squash ravioli, and the sweet butternut squash ravioli from Bertagni is outstanding. It's as good as one gets in restaurants in Italy, but then it's from Italy. It was delivered overnight to Winter Park, Florida, in a cardboard box with foam insulation and ice packs. The packs still were partially frozen when delivered, and the raviolis were frozen. A first rate company with first rate products and service. I highly recommend Sensibus!

Product is always excellent Product is always excellent, I am always impressed with your packaging and shipping. The product arrives quickly and nothing has ever been damaged.

Your products are wonderful Your products are wonderful. One suggestion I can make is that your customer service department be a bit more responsive to questions a customer has. I have found that a bit lacking