My products were received warm when… My products were received warm when cold items were included. Jars were broken and charcuterie meats were dated to expire in a few weeks. I sent pictures and an email asking that this shipment be replaced but have had no follow up. In the past my experience was a good one so this is very disappointing.

Your products are wonderful Your products are wonderful. One suggestion I can make is that your customer service department be a bit more responsive to questions a customer has. I have found that a bit lacking

Quick, responsive and WONDERFUL as always! Bianca was an absolute treasure and helped me with obtaining my much needed Alce Nero Tipo 00 flour which is an absolute requirement for my speculaas. No flour, no speculaas! She assisted me above and beyond the call of duty and I'm forever grateful and a forever customer because of the service I receive. The flour was packaged perfectly, shipped promptly. Thank you for being a reliable source for hard to find ingredients! You're simply the BEST!!!

Thank you for a job well done! After a shipping company cancelled my order (for their weird reasons) for the delicious ricciarelli I used to enjoy in Tuscany years ago, I thought I would miss the boat for this year. I found your company on line and I "settled" to receive them past Christmas day. To my surprise I found they were delivered on the 24th. You cannot imagine my happiness and that of my family; we really appreciate your effort to ship it ahead of time. The packaging was amazing as well! Thank you for a job well done!

Excellent selection on website and easy… Excellent selection on website and easy to navigate. Order came quickly and they followed up to let me know when it was shipping. Packaged well and efficiently. Olives were fresh and delicious.