If I could give them a ZERO I would If I could give them a ZERO I would! My husband’s company uses this POS company to get his paycheck deposited each week. They did not deposit his paycheck this past Friday night 4/19/24 at 10:30 pm like they normally do! Because of this we have bounced checks and payments that didn’t go through!! My husband called them this morning 4/22/24 to get an explanation for why they didn’t deposit his money. Their excuse was it was their fault and they basically told him to get lost! He will get his money tonight instead of fixing the problem ASAP!! What the F*** kind of business is this??!! If they would fix the problem by depositing HIS money right away then we could fix our checking account!! Shame on you BILL.COM!!!

Easy to use and set up. Separation of duties is incredibly easy. Great software! Bill.com has been incredibly helpful in getting our payables out with no fuss. We were able to set users who can enter, approve, and pay bills. It's one of the easiest pieces of finance software I've ever used. Integration with QuickBooks and NetSuite were painless as well.

I needed to add a paycheck to Payroll History… I needed to add a paycheck in Payroll History. I looked to the community and did not have access like it stated, so I put a callback in. The associate was very knowledgeable, knew what they were doing, never a hiccup in completing what I needed. That said, I won't know the end result until they download what we did. However, the experience was very positive!

The AP side is phenomenal The AP side is phenomenal. The AR side needs work. There needs to be an approval workflow just like they offer for AP. And, there should be a way for BILL to process receivables (specifically wires) for international vendors. To the best of my knowledge, the only option is an ACH which only applies to customers with US bank accounts or receive a payment as a credit card transaction.

BILL.com is the future. Bill.com provides the technology to streamline accounts payable and have all invoice history at your finger tips. Everything stays organized and easy to locate. Not to mention it keeps me from having to issue checks myself anymore!