Miné Salkin
GBThe Best Invoicing Solution for Freelancers I've been using Bill.com for my freelance (marketing) business for more than three years, and it's the best for submitting, tracking, and keeping tabs on all incoming payments and expenses. I highly recommend it for people who have a lot going on and need to stay organized. No more chasing down open invoices or being late on expense reports.
Alan
GBVery easy and reliable way to manage and pay bills! We started using bill.com as an alternative to our banks "Bill Pay" service and it has dramatically decreased our efforts to manage paying our vendors. We love the ability to email invoices directly to our Bill.com account with the autofill feature, straight from the inbox it finds and fills invoice numbers, bill date, due date, amount due, and more. This makes it very easy to create the bill and pay it.
Ahmed Alloui
GBAVOID BILL.COM at all costs! Holding my hard-earned money hostage! I wish I could give Bill.com -5 stars for the frustrating experience I've had. Despite providing SEO services to a company that uses Bill.com for invoicing and payment, I'm still waiting for my payment since July 2023! The issues started when I lost access to my phone number, which was linked to my Bill.com account. I tried to update my phone number, but received an ambiguous error message. I then followed their verification process, submitting identification documents, but still couldn't access my account. The online chat support was unhelpful, and email exchanges were circular, with them repeatedly asking me to fill out forms I'd already completed. When I called their support, I was met with rudeness and unhelpfulness. They claimed they couldn't assist me, despite being the same phone number listed on their website. I was even hung up on! I've read numerous negative reviews on Trustpilot and other sites, with Bill.com's responses apologizing for difficulties but offering no resolution. They claim to provide contact information through Trustpilot, but I've received nothing. The latest email from them asked for bank statements, which I can't provide since I didn't set up or connect a bank account with Bill.com They're holding my hard-earned money hostage, and I've provided ample proof of ownership. Bill.com's responses on Trustpilot look good on paper, but the truth is, you're experts in 'offering no resolution' for I've been in communication with you since 04/17/24. WARNING: Avoid Bill.com at all costs! If a client insists on using them, tell them you can't. It's not worth the headache. I agree with Tom Jonesse's review 100%. My next steps are to take further action, including filing a complaint with the state of PA and a lawsuit for mental and financial distress, unless my issue is resolved. DON'T HOLD MY MONEY, I WORKED VERY HARD FOR, HOSTAGE!!!!
David Nobles
GBEasy to use and set up. Separation of duties is incredibly easy. Great software! Bill.com has been incredibly helpful in getting our payables out with no fuss. We were able to set users who can enter, approve, and pay bills. It's one of the easiest pieces of finance software I've ever used. Integration with QuickBooks and NetSuite were painless as well.
Billy Hoffer
GBBill.com and QuickBooks Desktop to be honest i was not a huge fan a year back from now , however moving forward with the updates that have been made and the ease of getting around has been a lot easier. i will say the one downfall i do have is when we have to sync with QuickBooks desktop individually with the 7 different companies that we have. Currently the system does not allow auto syncing and you can only be in one QuickBooks file while the syncing process is going on.