I fully transitioned to using Bill.com… I fully transitioned to using Bill.com for managing my company's finances, and I have to say I am thoroughly impressed. The platform is extremely user-friendly and easy to navigate, making it simple for me to send invoices and receive payments in a timely manner. I appreciate the various features, such as automated workflows and integrations with other software, which have made my life much easier. Overall, I highly recommend Bill.com for any business looking to streamline their financial management processes.

As a freelancer... As a freelancer, invoicing clients on bill.com has been a simple, intuitive, and streamlined process. It keeps all of my bills neatly organized without me having to maintain them myself, especially thanks to their status updates feature that lets me keep track of receivables. I would otherwise miss out on payments if I didn't have that to look back on. Having an email paper trail has also been useful

AVOID BILL.COM at all costs! Holding my hard-earned money hostage! I wish I could give Bill.com -5 stars for the frustrating experience I've had. Despite providing SEO services to a company that uses Bill.com for invoicing and payment, I'm still waiting for my payment since July 2023! The issues started when I lost access to my phone number, which was linked to my Bill.com account. I tried to update my phone number, but received an ambiguous error message. I then followed their verification process, submitting identification documents, but still couldn't access my account. The online chat support was unhelpful, and email exchanges were circular, with them repeatedly asking me to fill out forms I'd already completed. When I called their support, I was met with rudeness and unhelpfulness. They claimed they couldn't assist me, despite being the same phone number listed on their website. I was even hung up on! I've read numerous negative reviews on Trustpilot and other sites, with Bill.com's responses apologizing for difficulties but offering no resolution. They claim to provide contact information through Trustpilot, but I've received nothing. The latest email from them asked for bank statements, which I can't provide since I didn't set up or connect a bank account with Bill.com They're holding my hard-earned money hostage, and I've provided ample proof of ownership. Bill.com's responses on Trustpilot look good on paper, but the truth is, you're experts in 'offering no resolution' for I've been in communication with you since 04/17/24. WARNING: Avoid Bill.com at all costs! If a client insists on using them, tell them you can't. It's not worth the headache. I agree with Tom Jonesse's review 100%. My next steps are to take further action, including filing a complaint with the state of PA and a lawsuit for mental and financial distress, unless my issue is resolved. DON'T HOLD MY MONEY, I WORKED VERY HARD FOR, HOSTAGE!!!!

BILL has made some great updates to… BILL has made some great updates to keep AP flowing smoothly. The changes are visually and front end worked friendly. BILL listened to alot of the issues that front end users were having and worked to fix them. The duplicate invoice notification is great. The filling in and being able to make approver lists is wonderful. Being able to use the enter key to go through the blocks is outstanding!! Makes for alot let mouse clicking.

Very easy and reliable way to manage and pay bills! We started using bill.com as an alternative to our banks "Bill Pay" service and it has dramatically decreased our efforts to manage paying our vendors. We love the ability to email invoices directly to our Bill.com account with the autofill feature, straight from the inbox it finds and fills invoice numbers, bill date, due date, amount due, and more. This makes it very easy to create the bill and pay it.