As a freelancer... As a freelancer, invoicing clients on bill.com has been a simple, intuitive, and streamlined process. It keeps all of my bills neatly organized without me having to maintain them myself, especially thanks to their status updates feature that lets me keep track of receivables. I would otherwise miss out on payments if I didn't have that to look back on. Having an email paper trail has also been useful

I fully transitioned to using Bill.com… I fully transitioned to using Bill.com for managing my company's finances, and I have to say I am thoroughly impressed. The platform is extremely user-friendly and easy to navigate, making it simple for me to send invoices and receive payments in a timely manner. I appreciate the various features, such as automated workflows and integrations with other software, which have made my life much easier. Overall, I highly recommend Bill.com for any business looking to streamline their financial management processes.

I needed to add a paycheck to Payroll History… I needed to add a paycheck in Payroll History. I looked to the community and did not have access like it stated, so I put a callback in. The associate was very knowledgeable, knew what they were doing, never a hiccup in completing what I needed. That said, I won't know the end result until they download what we did. However, the experience was very positive!

Newer to Bill.com As someone newer to Bill.com, I was initially unsure of how well it would work, as it was a company I had never heard of. But as I have used it, I enjoy the benefits of using this company as they make it super easy for direct deposit and to track when you are getting paid when an invoice is created. Definitely a great tool in the belt of contractors.

Horrible company that won’t take… Horrible company that won’t take accountability for their undertrained staff. I used bill.com many times with zero issues until one of their support staff completely ruined my account. They had me create duplicate accounts and cancel payments that already went through and resend. I would have done none of that if I wasn’t guided by support to do so. The result my payments didn’t go through and I wasted 30 hours on the phone over multiple days where they assured me everything would be fixed. Then abruptly closed my account with zero explanation. Don’t trust Bill.com they are for making money and don’t care about small business. I’ve never had an issue them magically it’s closed right after support told me to cancel and resubmit payment. Good luck getting support nobody there knows anything and just make things worse. They lost a lifetime customer!