CRS answer just to send you to IRobot! :( The company doesn’t have enough people to give the property customer service. They have a phone number which is a mission to find out, then when you call they direct you to the irobot. They avoid talking to you on the phone, they want you to resolve your own problems by all the articles and instructions they send over ibot. Horrible customer services, actually there’s no services. Just a machine charging you fees. :(

Horrible company that won’t take… Horrible company that won’t take accountability for their undertrained staff. I used bill.com many times with zero issues until one of their support staff completely ruined my account. They had me create duplicate accounts and cancel payments that already went through and resend. I would have done none of that if I wasn’t guided by support to do so. The result my payments didn’t go through and I wasted 30 hours on the phone over multiple days where they assured me everything would be fixed. Then abruptly closed my account with zero explanation. Don’t trust Bill.com they are for making money and don’t care about small business. I’ve never had an issue them magically it’s closed right after support told me to cancel and resubmit payment. Good luck getting support nobody there knows anything and just make things worse. They lost a lifetime customer!

Open issues The billing system has made a lot of features addition over the period which has made it easy to use. The interface is user friendly and easy to understand. But we have also seen an increase in the prices over the timeline. Also, we still face issue with vendor payments where multiple currencies are involved. I would love to have this feature. It also has some issues with syncing inventory based purchase orders hence the bill relating to the same need to be created in the ERP system and then synced to Bill.com. The feature relating to virtual cards which can be deactivated only when we contact support is another issue.

Streamline your pay in/ pay out… Streamline your pay in/ pay out process. Save time with great dashboards and emails reminding you of what's coming in and going out. Send invoices and payments directly to your vendors and customers with ease. And, link all of this to your financial software with direct integration. What's not to love about Bill.com?!

I fully transitioned to using Bill.com… I fully transitioned to using Bill.com for managing my company's finances, and I have to say I am thoroughly impressed. The platform is extremely user-friendly and easy to navigate, making it simple for me to send invoices and receive payments in a timely manner. I appreciate the various features, such as automated workflows and integrations with other software, which have made my life much easier. Overall, I highly recommend Bill.com for any business looking to streamline their financial management processes.