Ryan
GBBILL.com is the future. Bill.com provides the technology to streamline accounts payable and have all invoice history at your finger tips. Everything stays organized and easy to locate. Not to mention it keeps me from having to issue checks myself anymore!
Shaleena
GBThe AP side is phenomenal The AP side is phenomenal. The AR side needs work. There needs to be an approval workflow just like they offer for AP. And, there should be a way for BILL to process receivables (specifically wires) for international vendors. To the best of my knowledge, the only option is an ACH which only applies to customers with US bank accounts or receive a payment as a credit card transaction.
Ahmed Alloui
GBAVOID BILL.COM at all costs! Holding my hard-earned money hostage! I wish I could give Bill.com -5 stars for the frustrating experience I've had. Despite providing SEO services to a company that uses Bill.com for invoicing and payment, I'm still waiting for my payment since July 2023! The issues started when I lost access to my phone number, which was linked to my Bill.com account. I tried to update my phone number, but received an ambiguous error message. I then followed their verification process, submitting identification documents, but still couldn't access my account. The online chat support was unhelpful, and email exchanges were circular, with them repeatedly asking me to fill out forms I'd already completed. When I called their support, I was met with rudeness and unhelpfulness. They claimed they couldn't assist me, despite being the same phone number listed on their website. I was even hung up on! I've read numerous negative reviews on Trustpilot and other sites, with Bill.com's responses apologizing for difficulties but offering no resolution. They claim to provide contact information through Trustpilot, but I've received nothing. The latest email from them asked for bank statements, which I can't provide since I didn't set up or connect a bank account with Bill.com They're holding my hard-earned money hostage, and I've provided ample proof of ownership. Bill.com's responses on Trustpilot look good on paper, but the truth is, you're experts in 'offering no resolution' for I've been in communication with you since 04/17/24. WARNING: Avoid Bill.com at all costs! If a client insists on using them, tell them you can't. It's not worth the headache. I agree with Tom Jonesse's review 100%. My next steps are to take further action, including filing a complaint with the state of PA and a lawsuit for mental and financial distress, unless my issue is resolved. DON'T HOLD MY MONEY, I WORKED VERY HARD FOR, HOSTAGE!!!!
Lea
BDGame-Changer for Business Finances: My Honest Take on Bill.com Bill.com has been a game-changer for our business's financial management! It's super user-friendly. Paying bills is now as easy as a few clicks. The security features give us peace of mind that our money and information are safe. Plus, being able to track payments in real time helps keep everyone on the same page. The only heads-up I'd give is to small businesses to check out the pricing first, as it might feel a bit steep depending on your transaction volume. And there's a bit of a learning curve to customize it just right for your needs. But overall, Bill.com has made our financial processes much smoother and more efficient. Highly recommend!
Brigot
GBBILL has made some great updates to… BILL has made some great updates to keep AP flowing smoothly. The changes are visually and front end worked friendly. BILL listened to alot of the issues that front end users were having and worked to fix them. The duplicate invoice notification is great. The filling in and being able to make approver lists is wonderful. Being able to use the enter key to go through the blocks is outstanding!! Makes for alot let mouse clicking.