Easy to use and set up. Separation of duties is incredibly easy. Great software! Bill.com has been incredibly helpful in getting our payables out with no fuss. We were able to set users who can enter, approve, and pay bills. It's one of the easiest pieces of finance software I've ever used. Integration with QuickBooks and NetSuite were painless as well.

Very easy and reliable way to manage and pay bills! We started using bill.com as an alternative to our banks "Bill Pay" service and it has dramatically decreased our efforts to manage paying our vendors. We love the ability to email invoices directly to our Bill.com account with the autofill feature, straight from the inbox it finds and fills invoice numbers, bill date, due date, amount due, and more. This makes it very easy to create the bill and pay it.

Bill.com helps speed the invoice process Bill.com remembers certain invoices and prepopulates based on history. It does a great job of identifying duplicates. Bill.com gives scans a vendor name from what it reads, so that helps me identify what's sitting in my inbox easer. It however, doesn't have an option to create folders or organize the inbox in any other way except by date or who uploaded.

Newer to Bill.com As someone newer to Bill.com, I was initially unsure of how well it would work, as it was a company I had never heard of. But as I have used it, I enjoy the benefits of using this company as they make it super easy for direct deposit and to track when you are getting paid when an invoice is created. Definitely a great tool in the belt of contractors.

Not great for cross border business (US / Canada) I'm a consultant (incorporated) in Canada and did not have issues with Bill.com until recently. Historically, payments from customers come through to my Canadian based USD account directly via Cambridge Mercantile. I never had to log in to Bill.com and did not run into any problems. Recently, Bill.com updated their systems for rightful compliance reasons and I have no issues with that. Unfortunately, BILL.com could NOT imagine a scenario where a Canadian Corporation could bill a US customer in US dollars. I can no longer be paid quickly and easily in US dollars as per my contract with a US customer. The 2 solutions for this particular scenario that Bill.com provided were: 1. My US customer would have to manually enter the USD wire details in Bill.com each month (I would not need to create a Bill.com account) >>> My customer does NOT want to do this manual work. 2. I would have to almost use Bill.com as a ‘bank’: a. My customer pays Bill.com in USD for my invoices b. I have to use ‘withdraw’ funds from Bill.com to move payments to my bank account AND pay for the fx fees if changing currencies + Bill.com fees + my own bank's fee to transfer amounts from Bill.com...>>> I do NOT want to do this. I will say, when I reached out to Bill.com, their support was kind and responsive. Ultimately Bill.com for Canadians who bill in USD is not a great solution at this time.