Very easy and reliable way to manage and pay bills! We started using bill.com as an alternative to our banks "Bill Pay" service and it has dramatically decreased our efforts to manage paying our vendors. We love the ability to email invoices directly to our Bill.com account with the autofill feature, straight from the inbox it finds and fills invoice numbers, bill date, due date, amount due, and more. This makes it very easy to create the bill and pay it.

I needed to add a paycheck to Payroll History… I needed to add a paycheck in Payroll History. I looked to the community and did not have access like it stated, so I put a callback in. The associate was very knowledgeable, knew what they were doing, never a hiccup in completing what I needed. That said, I won't know the end result until they download what we did. However, the experience was very positive!

As a freelancer... As a freelancer, invoicing clients on bill.com has been a simple, intuitive, and streamlined process. It keeps all of my bills neatly organized without me having to maintain them myself, especially thanks to their status updates feature that lets me keep track of receivables. I would otherwise miss out on payments if I didn't have that to look back on. Having an email paper trail has also been useful

Bill.com helps speed the invoice process Bill.com remembers certain invoices and prepopulates based on history. It does a great job of identifying duplicates. Bill.com gives scans a vendor name from what it reads, so that helps me identify what's sitting in my inbox easer. It however, doesn't have an option to create folders or organize the inbox in any other way except by date or who uploaded.

Horrible company that won’t take… Horrible company that won’t take accountability for their undertrained staff. I used bill.com many times with zero issues until one of their support staff completely ruined my account. They had me create duplicate accounts and cancel payments that already went through and resend. I would have done none of that if I wasn’t guided by support to do so. The result my payments didn’t go through and I wasted 30 hours on the phone over multiple days where they assured me everything would be fixed. Then abruptly closed my account with zero explanation. Don’t trust Bill.com they are for making money and don’t care about small business. I’ve never had an issue them magically it’s closed right after support told me to cancel and resubmit payment. Good luck getting support nobody there knows anything and just make things worse. They lost a lifetime customer!