Alan
GBVery easy and reliable way to manage and pay bills! We started using bill.com as an alternative to our banks "Bill Pay" service and it has dramatically decreased our efforts to manage paying our vendors. We love the ability to email invoices directly to our Bill.com account with the autofill feature, straight from the inbox it finds and fills invoice numbers, bill date, due date, amount due, and more. This makes it very easy to create the bill and pay it.
Ahmed Alloui
GBAVOID BILL.COM at all costs! Holding my hard-earned money hostage! I wish I could give Bill.com -5 stars for the frustrating experience I've had. Despite providing SEO services to a company that uses Bill.com for invoicing and payment, I'm still waiting for my payment since July 2023! The issues started when I lost access to my phone number, which was linked to my Bill.com account. I tried to update my phone number, but received an ambiguous error message. I then followed their verification process, submitting identification documents, but still couldn't access my account. The online chat support was unhelpful, and email exchanges were circular, with them repeatedly asking me to fill out forms I'd already completed. When I called their support, I was met with rudeness and unhelpfulness. They claimed they couldn't assist me, despite being the same phone number listed on their website. I was even hung up on! I've read numerous negative reviews on Trustpilot and other sites, with Bill.com's responses apologizing for difficulties but offering no resolution. They claim to provide contact information through Trustpilot, but I've received nothing. The latest email from them asked for bank statements, which I can't provide since I didn't set up or connect a bank account with Bill.com They're holding my hard-earned money hostage, and I've provided ample proof of ownership. Bill.com's responses on Trustpilot look good on paper, but the truth is, you're experts in 'offering no resolution' for I've been in communication with you since 04/17/24. WARNING: Avoid Bill.com at all costs! If a client insists on using them, tell them you can't. It's not worth the headache. I agree with Tom Jonesse's review 100%. My next steps are to take further action, including filing a complaint with the state of PA and a lawsuit for mental and financial distress, unless my issue is resolved. DON'T HOLD MY MONEY, I WORKED VERY HARD FOR, HOSTAGE!!!!
Joni
GBNewer to Bill.com As someone newer to Bill.com, I was initially unsure of how well it would work, as it was a company I had never heard of. But as I have used it, I enjoy the benefits of using this company as they make it super easy for direct deposit and to track when you are getting paid when an invoice is created. Definitely a great tool in the belt of contractors.
Ryan
GBBILL.com is the future. Bill.com provides the technology to streamline accounts payable and have all invoice history at your finger tips. Everything stays organized and easy to locate. Not to mention it keeps me from having to issue checks myself anymore!
Darnelle Radford
GBStreamline your pay in/ pay out… Streamline your pay in/ pay out process. Save time with great dashboards and emails reminding you of what's coming in and going out. Send invoices and payments directly to your vendors and customers with ease. And, link all of this to your financial software with direct integration. What's not to love about Bill.com?!