BILL has made some great updates to… BILL has made some great updates to keep AP flowing smoothly. The changes are visually and front end worked friendly. BILL listened to alot of the issues that front end users were having and worked to fix them. The duplicate invoice notification is great. The filling in and being able to make approver lists is wonderful. Being able to use the enter key to go through the blocks is outstanding!! Makes for alot let mouse clicking.

Horrible company that won’t take… Horrible company that won’t take accountability for their undertrained staff. I used bill.com many times with zero issues until one of their support staff completely ruined my account. They had me create duplicate accounts and cancel payments that already went through and resend. I would have done none of that if I wasn’t guided by support to do so. The result my payments didn’t go through and I wasted 30 hours on the phone over multiple days where they assured me everything would be fixed. Then abruptly closed my account with zero explanation. Don’t trust Bill.com they are for making money and don’t care about small business. I’ve never had an issue them magically it’s closed right after support told me to cancel and resubmit payment. Good luck getting support nobody there knows anything and just make things worse. They lost a lifetime customer!

Game-Changer for Business Finances: My Honest Take on Bill.com Bill.com has been a game-changer for our business's financial management! It's super user-friendly. Paying bills is now as easy as a few clicks. The security features give us peace of mind that our money and information are safe. Plus, being able to track payments in real time helps keep everyone on the same page. The only heads-up I'd give is to small businesses to check out the pricing first, as it might feel a bit steep depending on your transaction volume. And there's a bit of a learning curve to customize it just right for your needs. But overall, Bill.com has made our financial processes much smoother and more efficient. Highly recommend!

Bill.com helps speed the invoice process Bill.com remembers certain invoices and prepopulates based on history. It does a great job of identifying duplicates. Bill.com gives scans a vendor name from what it reads, so that helps me identify what's sitting in my inbox easer. It however, doesn't have an option to create folders or organize the inbox in any other way except by date or who uploaded.

Open issues The billing system has made a lot of features addition over the period which has made it easy to use. The interface is user friendly and easy to understand. But we have also seen an increase in the prices over the timeline. Also, we still face issue with vendor payments where multiple currencies are involved. I would love to have this feature. It also has some issues with syncing inventory based purchase orders hence the bill relating to the same need to be created in the ERP system and then synced to Bill.com. The feature relating to virtual cards which can be deactivated only when we contact support is another issue.