I've been an Emergency Essentials… I've been an Emergency Essentials customer for years. There were a few hiccups in this order, I believe due to the chaos of everyone ordering at the same time in the CoVid crisis, but the staff was amazing. It took a while, they are very busy now, but they worked pleasantly with me until everything was straightened out. I will continue to use EE for my prepping needs and recommend anyone else considering them to do the same. You will not be disappointed.

Customer service was excellent! Probably due to the COVID19 crisis, there were delays in shipping and filling large orders. Andrew and Chandler in customer service were both reassuring and exactingly factual. My orders, and my husband's separate orders, all arrived on the updated dates they told us. All the products were in perfect condition. We've tasted several items from our smaller pouches. Quality and taste are excellent. Hoping to see freeze-dried cranberries offered again. Made a festive winter apple spice cranberry crumble from our just our storage items to serve dinner guests. It was WONDERFUL !

160 Gallon Water Tank Combo - Great product! Great experience - customer service is great and responsive. I got the two 160 gallon water tank combo with hose and water purification kits. They came on time and are sturdy. I am not stacking them, I think they would hold up, but I wasn't comfortable doing it. The spigots came installed with some teflon tape, but I had small leaks, so needed to add a little more. I definitely feel more prepared now that Coronavirus is here. I'll have plenty of water for my needs. Definitely recommend Emergency Essentials for their containers.

First time ordering and after three… First time ordering and after three weeks of waiting I stil have no order and no response to my several emails or tickets I created. Be Prepared is their website but they obviously aren't prepared themselves. Sorry, but I can't recommend this company. If I don't get order soon, I'm going to cancel. I wish I had gone somewhere else. Other companies I have putchased from after this one has already sent me my purchases. Be Prepared is a joke.

Accurate delivery time and more peace of mind I was informed that delivery time was approximately 4 to 8 weeks due to the ongoing pandemic. Received my order right at four weeks after ordering. I am very happy that I made my order just as the pandemic was getting serious. I also have purchased a good amount of survival foods from this company over the last four years. These long shelf life products are a backup to the packaged and canned foods that I obtained prior to the onset of the pandemic. I have seen first hand what has happened in disaster situations and learned that you cannot put 100 percent faith in the government's ability to help you out. It could takes months.