Customer service was excellent! Probably due to the COVID19 crisis, there were delays in shipping and filling large orders. Andrew and Chandler in customer service were both reassuring and exactingly factual. My orders, and my husband's separate orders, all arrived on the updated dates they told us. All the products were in perfect condition. We've tasted several items from our smaller pouches. Quality and taste are excellent. Hoping to see freeze-dried cranberries offered again. Made a festive winter apple spice cranberry crumble from our just our storage items to serve dinner guests. It was WONDERFUL !

Great Company!!! After I ordered the "special of the day", supplies were in shortage. The company sent me several emails to let me know the progress of my order. They were very concerned and informative. They delay was just a few more days. It was not a problem. I was very appreciative of their concern to notify me of the delay WELL IN ADVANCE. I will definitely continue to order from Emergency Essentials!!!

I have been a customer since 2003 I have been a customer since 2003. I never had a problem got what I ordered expediently. They maintained my inventory for my convenience. Then a few years back they lost my inventory but I still got what I ordered expediently. This year I not only have lost my inventory but I am unable to figure out what I have received, what is on Backorder, what I have paid for, and I have received and been chargedfor duplicate orders. As a result I have started to order from other companies. What’s more EE does not carry as many FD items such as ham, pork chops, shrimp, cherries and several others.

good food, better service. We understand the panic with the Coronavirus outbreak that times are getting tough for those who haven’t done any prep and tougher for prep businesses. We’ve been gathering a little at a time over the years, social security doesn’t allow for large purchases, but we make due. Beprepared is our go to for long term food storage and survival devices.

Order does not appear to resemble what… Order does not appear to resemble what we would have ordered. Both quantities and contents are confusing. Description is "AF Simple Solution Emgncy Food Supply 6pk box. It contains "5" each (not 6): Organic Roasted Red Pepper Soup; Organic Silky Squash Soup; Beef Flavored Onion Soup; Vegetable Soup Blend; and Dehydrated Apple Sauce. Plus One each: Morning Moos Low Fat Milk Alternative and one Advanced Water Filter Order No is EE I 2-3839960, 2/21/2020