Glen
GBExcellant customer service! Everything I have ordered is top quality especially the taco & tostado fry baskets and even though I was sent one wrong item in my order the correct item was sent out immediately! Bruno needs to lighten up as every small business needs to take a vacation once in a while?
Rob Weberg
GBOrdered a product part for a carafe and… Ordered a product part for a carafe and talked to a representative who verified the items would fit. On receiving the items do, they not fit. Trying to return and was told I have to pay for shipping and also a 15 % restocking fee. Not worth the trouble, so beware when purchasing.
A B
GBWorst customer service ever Worst customer service ever. I have spent almost $700 purchasing this chargers. The first shipment almost half of those plates were broken because they were not packaged properly. It took almost 2 weeks to receive a replacement and replacement were broken as well because they were not package property. No customer service is not answering my phone calls for answering my emails. After five days they finally answered my email. Day 27 and I still don’t have the plates not requesting to return them. Think twice before ordering with his company
Betty Jensen
GBAwesome Quality Ordred this hand guard to replace an OXO guard (the OXO guard was used for less than 9 months and the plastic chipped away onto sliced food - OXO would not respond to complaint). Did not know if this would work with OXO mandoline but ordered. LOVE IT -- 100% better quality than the OXO - especially since it is stainless and the fruit or veggie stays positioned much better in the mandoline. 5 stars!!!
KK
GBSCAM business Terrible business. I will be reporting to Better Business Bureau as a scam. I ordered disinfecting wipes almost three months ago and, under the circumstances, cut them some slack. However, I called their customer service line to check on the order status and waited almost an hour on hold for a representative. Nobody picked up. Then I chose the call back option and it rang back immediately! However, it put me on hold and I waited ANOTHER half hour. SCAM!