Overall Good but with Room for… Overall Good but with Room for Improvement Delivery and scheduling was very easy and they have very responsive customer service but the meals are repetitive. I wish their was more variety. Also some of the meals are basic salads, which feel like I am overpaying for the service.

I thought the food was mostly good... I thought the food was mostly good and had a nice presentation, but that the overall experience was lacking a personal touch and customer appreciation, right down to the confirmation email. Some of the meals seemed extra oily and soggy (dinners in particular). I tested it out for a few days and decided to go with another chef for my next meal delivery.

Disappointed Honestly, I've been pretty disappointed. I've done a lot of meal delivery services and this is one of the most expensive ones. The menus are pretty boring, inconsistent and repetitive. I chose this one because you advertise with a James Beard award winning chef. However, I've had multiple days of meatballs, multiple days of omelets, one day was just a bunless hamburger and the same desserts every week! I would rather just have a couple nice cookies or a simple cake than that same dessert again. There was also an acai bowl that was gloopy with soggy granola and entirely unappetizing. The problem is these are things I can make myself. I'm paying money to get "innovative" recipes, which I haven't really seen...or at least a little variety would be nice. I say the meals are inconsistent in that some days, they are super light and healthy and other days, they are so heavy and filling (like meatballs and a huge piece of eggplant parmigiana) that it's confusing. There was also a day that the dessert was not delivered, but it was refunded quickly and easily, so kudos to customer service. I will say for the most part that the proteins are cooked well and well seasoned, but everything is just honestly boring and it is disappointing to spend $60 a day and throw away most of what I get.

The food is good but the cost is high… The food is good but the cost is high and the cooler bag doesn’t get picked up in a timely manner. The last time it took them almost a week to pick up my cooler bag! My suggestion is that they shouldn’t charge a $15 cooler bag deposit every time the food is ordered.

I tried five different meal services… I tried five different meal services over the course of a year until I finally found crateful. Quality, concept and service! They have an amazing catering service which is amazing for parties!!