Erika
GBConvenient, tasty, and FREE delivery! I’ve tried a few different ready-made meal delivery services, and my boyfriend and I really like Crateful. The only reason I gave it 4 stars is because the restrictions aren’t followed sometimes, but overall it’s a great service.
Jillian
GBMost meals are wonderful Most meals are wonderful, but about 10% or so are a bit haphazardly thrown together, not as fresh, or not very tasty. I would love to get more fresh vegetables like broccoli and spinach more often. I don't care for zucchini or bok choy and seem to get that quite often. I enjoy the salads and would like them, and more fresh greens, more often. Thank you!
EE
GBI thought the food was mostly good... I thought the food was mostly good and had a nice presentation, but that the overall experience was lacking a personal touch and customer appreciation, right down to the confirmation email. Some of the meals seemed extra oily and soggy (dinners in particular). I tested it out for a few days and decided to go with another chef for my next meal delivery.
LSCC
CAWon't be purchasing again I tried this service for a week and received several dishes with an allergen that I had specified that I have an anaphylactic reaction to. When I later gave this feedback in a survey, I was made to feel like it was my fault that I didn't give immediate feedback. Wow, the customer service really is poor.
A. Kim
GBDisappointed Honestly, I've been pretty disappointed. I've done a lot of meal delivery services and this is one of the most expensive ones. The menus are pretty boring, inconsistent and repetitive. I chose this one because you advertise with a James Beard award winning chef. However, I've had multiple days of meatballs, multiple days of omelets, one day was just a bunless hamburger and the same desserts every week! I would rather just have a couple nice cookies or a simple cake than that same dessert again. There was also an acai bowl that was gloopy with soggy granola and entirely unappetizing. The problem is these are things I can make myself. I'm paying money to get "innovative" recipes, which I haven't really seen...or at least a little variety would be nice. I say the meals are inconsistent in that some days, they are super light and healthy and other days, they are so heavy and filling (like meatballs and a huge piece of eggplant parmigiana) that it's confusing. There was also a day that the dessert was not delivered, but it was refunded quickly and easily, so kudos to customer service. I will say for the most part that the proteins are cooked well and well seasoned, but everything is just honestly boring and it is disappointing to spend $60 a day and throw away most of what I get.