A. Kim
GBDisappointed Honestly, I've been pretty disappointed. I've done a lot of meal delivery services and this is one of the most expensive ones. The menus are pretty boring, inconsistent and repetitive. I chose this one because you advertise with a James Beard award winning chef. However, I've had multiple days of meatballs, multiple days of omelets, one day was just a bunless hamburger and the same desserts every week! I would rather just have a couple nice cookies or a simple cake than that same dessert again. There was also an acai bowl that was gloopy with soggy granola and entirely unappetizing. The problem is these are things I can make myself. I'm paying money to get "innovative" recipes, which I haven't really seen...or at least a little variety would be nice. I say the meals are inconsistent in that some days, they are super light and healthy and other days, they are so heavy and filling (like meatballs and a huge piece of eggplant parmigiana) that it's confusing. There was also a day that the dessert was not delivered, but it was refunded quickly and easily, so kudos to customer service. I will say for the most part that the proteins are cooked well and well seasoned, but everything is just honestly boring and it is disappointing to spend $60 a day and throw away most of what I get.
Matt
GBThe first two meals arrived safely last … The first two meals arrived safely last night. Looked good, although the portion sizes were a bit smaller than anticipated -- likely due to the fact that they were cooked meals vs. salads. It would be good for at least dinner to have a hot meal with a larger side salad of fresh mixed vegetables. Perhaps one of the future meals will include this option. The lunch tasted fine, not great, but the rice was a bit too hard (undercooked). The vegetables were wilted, even before I re-heated them. Dinner looks much better. Hoping things improve over the coming days, as this was a very expensive $500+ purchase of a ten-day service. The first ten days will dictate if I ever consider purchasing future long-term meal delivery packages.
Lenora
GBDelicious Food! And great options! Had some hiccups with delivery- perhaps due to the gated community and access into it- However I LOVE Crateful! The meals were delicious and nutritious! Wish I could do Crateful all the time!
pshoden
GBFood started out amazing Food started out amazing, but got more bland and less appealing over time... I have actually experienced this with many meal services. I also had some trouble having my dietary needs followed, although they did eventually fix the problem and they always offered free meals for their mistakes. I noticed the food quality dropped with the company went public. I have decided to switch meal providers.
Kim
GBGreat customer service Great customer service. Food is decent, usually tasty, but menu repeats quite a bit. Sometimes drivers forget the gate key but generally this is a good service for those who can afford prepared meals. It is more costly than eating out but yo pay for the convenience.