I thought the food was mostly good... I thought the food was mostly good and had a nice presentation, but that the overall experience was lacking a personal touch and customer appreciation, right down to the confirmation email. Some of the meals seemed extra oily and soggy (dinners in particular). I tested it out for a few days and decided to go with another chef for my next meal delivery.

Communication with Crateful was not a… Communication with Crateful was not a good experience. My partner and I reached out to them to see if they were a good fit for our wedding, and it became apparent to us that the owners behind the company are just not nice. They became very defensive after it was clear that it was not working out, even after we declined their offer. Needless to say, will not be recommending them to our family and friends.

Not the best esp. for vegan options Honestly, not the best but not the worst. Their delivery system and communication is on point but their food was lacking. It may be because I had a vegan menu and they don't know how to make vegan food that is on par with the non vegan food but still that is not really an excuse... most of the meals I had a hard time being any bit excited about. Long story short, if you're looking for a vegan option, even this pretty expensive option was sub par. I stopped my subscription after the first 3 weeks.

Great customer service Great customer service. Food is decent, usually tasty, but menu repeats quite a bit. Sometimes drivers forget the gate key but generally this is a good service for those who can afford prepared meals. It is more costly than eating out but yo pay for the convenience.

I tried five different meal services… I tried five different meal services over the course of a year until I finally found crateful. Quality, concept and service! They have an amazing catering service which is amazing for parties!!