Won't be purchasing again I tried this service for a week and received several dishes with an allergen that I had specified that I have an anaphylactic reaction to. When I later gave this feedback in a survey, I was made to feel like it was my fault that I didn't give immediate feedback. Wow, the customer service really is poor.

Delicious Food! And great options! Had some hiccups with delivery- perhaps due to the gated community and access into it- However I LOVE Crateful! The meals were delicious and nutritious! Wish I could do Crateful all the time!

Disappointed Honestly, I've been pretty disappointed. I've done a lot of meal delivery services and this is one of the most expensive ones. The menus are pretty boring, inconsistent and repetitive. I chose this one because you advertise with a James Beard award winning chef. However, I've had multiple days of meatballs, multiple days of omelets, one day was just a bunless hamburger and the same desserts every week! I would rather just have a couple nice cookies or a simple cake than that same dessert again. There was also an acai bowl that was gloopy with soggy granola and entirely unappetizing. The problem is these are things I can make myself. I'm paying money to get "innovative" recipes, which I haven't really seen...or at least a little variety would be nice. I say the meals are inconsistent in that some days, they are super light and healthy and other days, they are so heavy and filling (like meatballs and a huge piece of eggplant parmigiana) that it's confusing. There was also a day that the dessert was not delivered, but it was refunded quickly and easily, so kudos to customer service. I will say for the most part that the proteins are cooked well and well seasoned, but everything is just honestly boring and it is disappointing to spend $60 a day and throw away most of what I get.

The food is good but the cost is high… The food is good but the cost is high and the cooler bag doesn’t get picked up in a timely manner. The last time it took them almost a week to pick up my cooler bag! My suggestion is that they shouldn’t charge a $15 cooler bag deposit every time the food is ordered.

Overall Good but with Room for… Overall Good but with Room for Improvement Delivery and scheduling was very easy and they have very responsive customer service but the meals are repetitive. I wish their was more variety. Also some of the meals are basic salads, which feel like I am overpaying for the service.