I thought the food was mostly good... I thought the food was mostly good and had a nice presentation, but that the overall experience was lacking a personal touch and customer appreciation, right down to the confirmation email. Some of the meals seemed extra oily and soggy (dinners in particular). I tested it out for a few days and decided to go with another chef for my next meal delivery.

Food started out amazing Food started out amazing, but got more bland and less appealing over time... I have actually experienced this with many meal services. I also had some trouble having my dietary needs followed, although they did eventually fix the problem and they always offered free meals for their mistakes. I noticed the food quality dropped with the company went public. I have decided to switch meal providers.

Not the best esp. for vegan options Honestly, not the best but not the worst. Their delivery system and communication is on point but their food was lacking. It may be because I had a vegan menu and they don't know how to make vegan food that is on par with the non vegan food but still that is not really an excuse... most of the meals I had a hard time being any bit excited about. Long story short, if you're looking for a vegan option, even this pretty expensive option was sub par. I stopped my subscription after the first 3 weeks.

Communication with Crateful was not a… Communication with Crateful was not a good experience. My partner and I reached out to them to see if they were a good fit for our wedding, and it became apparent to us that the owners behind the company are just not nice. They became very defensive after it was clear that it was not working out, even after we declined their offer. Needless to say, will not be recommending them to our family and friends.

Most meals are wonderful Most meals are wonderful, but about 10% or so are a bit haphazardly thrown together, not as fresh, or not very tasty. I would love to get more fresh vegetables like broccoli and spinach more often. I don't care for zucchini or bok choy and seem to get that quite often. I enjoy the salads and would like them, and more fresh greens, more often. Thank you!