Great customer service Great customer service. Food is decent, usually tasty, but menu repeats quite a bit. Sometimes drivers forget the gate key but generally this is a good service for those who can afford prepared meals. It is more costly than eating out but yo pay for the convenience.

Overall Good but with Room for… Overall Good but with Room for Improvement Delivery and scheduling was very easy and they have very responsive customer service but the meals are repetitive. I wish their was more variety. Also some of the meals are basic salads, which feel like I am overpaying for the service.

Delicious food and excellent delivery options I have tried at least four food delivery services in Los Angeles and Crateful is by far my favorite. The food is delicious and organic and I love the food delivery options. I highly recommend.

The first two meals arrived safely last … The first two meals arrived safely last night. Looked good, although the portion sizes were a bit smaller than anticipated -- likely due to the fact that they were cooked meals vs. salads. It would be good for at least dinner to have a hot meal with a larger side salad of fresh mixed vegetables. Perhaps one of the future meals will include this option. The lunch tasted fine, not great, but the rice was a bit too hard (undercooked). The vegetables were wilted, even before I re-heated them. Dinner looks much better. Hoping things improve over the coming days, as this was a very expensive $500+ purchase of a ten-day service. The first ten days will dictate if I ever consider purchasing future long-term meal delivery packages.

Most meals are wonderful Most meals are wonderful, but about 10% or so are a bit haphazardly thrown together, not as fresh, or not very tasty. I would love to get more fresh vegetables like broccoli and spinach more often. I don't care for zucchini or bok choy and seem to get that quite often. I enjoy the salads and would like them, and more fresh greens, more often. Thank you!