The food is good but the cost is high… The food is good but the cost is high and the cooler bag doesn’t get picked up in a timely manner. The last time it took them almost a week to pick up my cooler bag! My suggestion is that they shouldn’t charge a $15 cooler bag deposit every time the food is ordered.

Delicious Food! And great options! Had some hiccups with delivery- perhaps due to the gated community and access into it- However I LOVE Crateful! The meals were delicious and nutritious! Wish I could do Crateful all the time!

Food started out amazing Food started out amazing, but got more bland and less appealing over time... I have actually experienced this with many meal services. I also had some trouble having my dietary needs followed, although they did eventually fix the problem and they always offered free meals for their mistakes. I noticed the food quality dropped with the company went public. I have decided to switch meal providers.

Delicious food and excellent delivery options I have tried at least four food delivery services in Los Angeles and Crateful is by far my favorite. The food is delicious and organic and I love the food delivery options. I highly recommend.

Won't be purchasing again I tried this service for a week and received several dishes with an allergen that I had specified that I have an anaphylactic reaction to. When I later gave this feedback in a survey, I was made to feel like it was my fault that I didn't give immediate feedback. Wow, the customer service really is poor.