The first two meals arrived safely last … The first two meals arrived safely last night. Looked good, although the portion sizes were a bit smaller than anticipated -- likely due to the fact that they were cooked meals vs. salads. It would be good for at least dinner to have a hot meal with a larger side salad of fresh mixed vegetables. Perhaps one of the future meals will include this option. The lunch tasted fine, not great, but the rice was a bit too hard (undercooked). The vegetables were wilted, even before I re-heated them. Dinner looks much better. Hoping things improve over the coming days, as this was a very expensive $500+ purchase of a ten-day service. The first ten days will dictate if I ever consider purchasing future long-term meal delivery packages.

Most meals are wonderful Most meals are wonderful, but about 10% or so are a bit haphazardly thrown together, not as fresh, or not very tasty. I would love to get more fresh vegetables like broccoli and spinach more often. I don't care for zucchini or bok choy and seem to get that quite often. I enjoy the salads and would like them, and more fresh greens, more often. Thank you!

Communication with Crateful was not a… Communication with Crateful was not a good experience. My partner and I reached out to them to see if they were a good fit for our wedding, and it became apparent to us that the owners behind the company are just not nice. They became very defensive after it was clear that it was not working out, even after we declined their offer. Needless to say, will not be recommending them to our family and friends.

The food is good but the cost is high… The food is good but the cost is high and the cooler bag doesn’t get picked up in a timely manner. The last time it took them almost a week to pick up my cooler bag! My suggestion is that they shouldn’t charge a $15 cooler bag deposit every time the food is ordered.

I thought the food was mostly good... I thought the food was mostly good and had a nice presentation, but that the overall experience was lacking a personal touch and customer appreciation, right down to the confirmation email. Some of the meals seemed extra oily and soggy (dinners in particular). I tested it out for a few days and decided to go with another chef for my next meal delivery.