Suzy Vaughn
GBThey entered the wrong bank account… They entered the wrong bank account number on our account. Which the froze the account. After being passed around to several persons no resolution. They promised they would resolve, immediately. 3 days later my account is still frozen. I called back and have been passed to several different departments. Back and forth to the same department. This is their MISTAKE. Second time speaking to them for over 2 hours each time.
Director
GBClover a disaster all over Missold a contract and other charges like market app. Customer services and complaints unhelpful and its like banging the head against a wall. Was told 12 months contract and now turns out it 36 months. No mention of charges when signing up for market app now being charged every month. Keep well away from this unprofessional company.
VICTORIA L
GBAn overall excellent experience! Very pleased with my Clover experience. My sales rep David Steinberg was knowledgeable, courteous and patient and helped me find the right solution for my business. I am visually impaired and Clover’s accessibility features have been outstanding. David’s patience and persistence to ensure my specific challenges were addressed completely exceeded expectations. So grateful for David’s help as well as Clover’s ease of use and accessibility functionality!
Cody Greathouse
GBWhen it comes to clover the technology… When it comes to clover the technology is behind. They run updates during peak hours which limits your capability. The customer service is absolutely the worst. You will get transferred in circles and spend a lifetime on hold. If you have an issue that is not solely expressed in the customer service reps guidelines they will not understand since it is all out sourced. My opinion after 3 years of clover would be to sign up for toast.
Dan Andrews
GBClover - a great business partner! My representative Blake Denton was instrumental in making my experience incredible. He explained exactly what I could expect from Clover, and the relationship he had with my bank made the processing change seamless. The rates were reasonable and the equipment was state-of-the-art. We have had no downtime and I have up-to-the-minute data reports available.