Suzy Vaughn
GBThey entered the wrong bank account… They entered the wrong bank account number on our account. Which the froze the account. After being passed around to several persons no resolution. They promised they would resolve, immediately. 3 days later my account is still frozen. I called back and have been passed to several different departments. Back and forth to the same department. This is their MISTAKE. Second time speaking to them for over 2 hours each time.
Grill Tarboro NC
GBImpecable Customer Service Darrick explained things well. He was thorough in his approach and is quite knowledgeable about the products. His ability to mee customer needs is outstanding. He is a valued member of your company. Darrick met my company needs and aligned my needs with applicable products and services. He made himself available to answer questions after initial contact. Impecable customer service.
Dan Andrews
GBClover - a great business partner! My representative Blake Denton was instrumental in making my experience incredible. He explained exactly what I could expect from Clover, and the relationship he had with my bank made the processing change seamless. The rates were reasonable and the equipment was state-of-the-art. We have had no downtime and I have up-to-the-minute data reports available.
JB
GBExcellent Customer Service...top notch! Kevin was awesome! We were running against time to get a solution in place. Connected with Kevin at 10 PM through the website, scheduled a call next day for 10 AM, he was then onsite the same day at 2 PM for the demo, signed the deal the same day 3 PM! Product arrived in less than 2 business days, he was onsite again to ensure it was setup right and we were good to go! Kevin was god sent..customer service second to none!
Sally Field
GBNot Recommended Had months of trying to get the system right but could not be integrated with online payments on our website so useless! Sales rep made lots of promises then could never speak to him again, customer services are easy enough to contact (by email) but slow to respond. Now we have changed to another card payment provider because Clover would not work with our website but we are still being charged fees and they will not uphold our claim.