lee line
GBExcellent Service We have recently joined Clover for our card machine services. Steve Sidney from Clover made the whole experience very easy from start to finish. He sorted everything for us, and also saved us a great deal on our over all charges too. He is easy to connect and is very generous with his time. The card machine itself is easy to understand and operate. If you are thinking of changing your card machine provider I would not hesitate to recommend. A well deserved 5 star review !!
JB
GBExcellent Customer Service...top notch! Kevin was awesome! We were running against time to get a solution in place. Connected with Kevin at 10 PM through the website, scheduled a call next day for 10 AM, he was then onsite the same day at 2 PM for the demo, signed the deal the same day 3 PM! Product arrived in less than 2 business days, he was onsite again to ensure it was setup right and we were good to go! Kevin was god sent..customer service second to none!
Cody Greathouse
GBWhen it comes to clover the technology… When it comes to clover the technology is behind. They run updates during peak hours which limits your capability. The customer service is absolutely the worst. You will get transferred in circles and spend a lifetime on hold. If you have an issue that is not solely expressed in the customer service reps guidelines they will not understand since it is all out sourced. My opinion after 3 years of clover would be to sign up for toast.
Russell
GBSpoke to one of their salespeople… Spoke to one of their salespeople today who spent the call (about 3mins) telling me why they did not want to waste my time. Trust is without trying very hard he put us in the too hard basket and did not want to make the effort to sign us up. I assume he is commissioned based and did not see an east win for himself, nothing to do with us or clover.
Ec sams
GBthey are the worst merchant i have… they are the worst merchant i have dealt with in my 20 years of doing business. When you call customer service no one knows what's going on and everyone tells you something different. There is always a problem when it come to them depositing your. I would recommend going to a big bank chase or bank of America or another big bank and open up a merchant account with them