Pixie Rocks
GBDon't hesitate to make the move, Clover is superb from first contact to additional support, Neil from the South west group of Clover has just been superb. Moving from Barclays to Clover was the easiest thing and we had to do virtually nothing, everything was done for us, saving us time and money in the process as well as moving to a much more 'user friendly' POS which includes an online portal where everything is so clear and accessible. the POS were so easy to set up and we now have 2 for our shop.
Director
GBClover a disaster all over Missold a contract and other charges like market app. Customer services and complaints unhelpful and its like banging the head against a wall. Was told 12 months contract and now turns out it 36 months. No mention of charges when signing up for market app now being charged every month. Keep well away from this unprofessional company.
Suzy Vaughn
GBThey entered the wrong bank account… They entered the wrong bank account number on our account. Which the froze the account. After being passed around to several persons no resolution. They promised they would resolve, immediately. 3 days later my account is still frozen. I called back and have been passed to several different departments. Back and forth to the same department. This is their MISTAKE. Second time speaking to them for over 2 hours each time.
JB
GBExcellent Customer Service...top notch! Kevin was awesome! We were running against time to get a solution in place. Connected with Kevin at 10 PM through the website, scheduled a call next day for 10 AM, he was then onsite the same day at 2 PM for the demo, signed the deal the same day 3 PM! Product arrived in less than 2 business days, he was onsite again to ensure it was setup right and we were good to go! Kevin was god sent..customer service second to none!
lee line
GBExcellent Service We have recently joined Clover for our card machine services. Steve Sidney from Clover made the whole experience very easy from start to finish. He sorted everything for us, and also saved us a great deal on our over all charges too. He is easy to connect and is very generous with his time. The card machine itself is easy to understand and operate. If you are thinking of changing your card machine provider I would not hesitate to recommend. A well deserved 5 star review !!