An overall excellent experience! Very pleased with my Clover experience. My sales rep David Steinberg was knowledgeable, courteous and patient and helped me find the right solution for my business. I am visually impaired and Clover’s accessibility features have been outstanding. David’s patience and persistence to ensure my specific challenges were addressed completely exceeded expectations. So grateful for David’s help as well as Clover’s ease of use and accessibility functionality!

Spoke to one of their salespeople… Spoke to one of their salespeople today who spent the call (about 3mins) telling me why they did not want to waste my time. Trust is without trying very hard he put us in the too hard basket and did not want to make the effort to sign us up. I assume he is commissioned based and did not see an east win for himself, nothing to do with us or clover.

New Customer Three months ago, I was offered Clover from my banking institution. I have been using it since. As a new business owner, it was a very good setup for my business. I will recommend it to those who are beginning their business dream. The transaction fees are low.

Not Recommended Had months of trying to get the system right but could not be integrated with online payments on our website so useless! Sales rep made lots of promises then could never speak to him again, customer services are easy enough to contact (by email) but slow to respond. Now we have changed to another card payment provider because Clover would not work with our website but we are still being charged fees and they will not uphold our claim.

When it comes to clover the technology… When it comes to clover the technology is behind. They run updates during peak hours which limits your capability. The customer service is absolutely the worst. You will get transferred in circles and spend a lifetime on hold. If you have an issue that is not solely expressed in the customer service reps guidelines they will not understand since it is all out sourced. My opinion after 3 years of clover would be to sign up for toast.