JB
GBExcellent Customer Service...top notch! Kevin was awesome! We were running against time to get a solution in place. Connected with Kevin at 10 PM through the website, scheduled a call next day for 10 AM, he was then onsite the same day at 2 PM for the demo, signed the deal the same day 3 PM! Product arrived in less than 2 business days, he was onsite again to ensure it was setup right and we were good to go! Kevin was god sent..customer service second to none!
Pixie Rocks
GBDon't hesitate to make the move, Clover is superb from first contact to additional support, Neil from the South west group of Clover has just been superb. Moving from Barclays to Clover was the easiest thing and we had to do virtually nothing, everything was done for us, saving us time and money in the process as well as moving to a much more 'user friendly' POS which includes an online portal where everything is so clear and accessible. the POS were so easy to set up and we now have 2 for our shop.
Cody Greathouse
GBWhen it comes to clover the technology… When it comes to clover the technology is behind. They run updates during peak hours which limits your capability. The customer service is absolutely the worst. You will get transferred in circles and spend a lifetime on hold. If you have an issue that is not solely expressed in the customer service reps guidelines they will not understand since it is all out sourced. My opinion after 3 years of clover would be to sign up for toast.
lee line
GBExcellent Service We have recently joined Clover for our card machine services. Steve Sidney from Clover made the whole experience very easy from start to finish. He sorted everything for us, and also saved us a great deal on our over all charges too. He is easy to connect and is very generous with his time. The card machine itself is easy to understand and operate. If you are thinking of changing your card machine provider I would not hesitate to recommend. A well deserved 5 star review !!
Russell
GBSpoke to one of their salespeople… Spoke to one of their salespeople today who spent the call (about 3mins) telling me why they did not want to waste my time. Trust is without trying very hard he put us in the too hard basket and did not want to make the effort to sign us up. I assume he is commissioned based and did not see an east win for himself, nothing to do with us or clover.