Suzy Vaughn
GBThey entered the wrong bank account… They entered the wrong bank account number on our account. Which the froze the account. After being passed around to several persons no resolution. They promised they would resolve, immediately. 3 days later my account is still frozen. I called back and have been passed to several different departments. Back and forth to the same department. This is their MISTAKE. Second time speaking to them for over 2 hours each time.
Pixie Rocks
GBDon't hesitate to make the move, Clover is superb from first contact to additional support, Neil from the South west group of Clover has just been superb. Moving from Barclays to Clover was the easiest thing and we had to do virtually nothing, everything was done for us, saving us time and money in the process as well as moving to a much more 'user friendly' POS which includes an online portal where everything is so clear and accessible. the POS were so easy to set up and we now have 2 for our shop.
lee line
GBExcellent Service We have recently joined Clover for our card machine services. Steve Sidney from Clover made the whole experience very easy from start to finish. He sorted everything for us, and also saved us a great deal on our over all charges too. He is easy to connect and is very generous with his time. The card machine itself is easy to understand and operate. If you are thinking of changing your card machine provider I would not hesitate to recommend. A well deserved 5 star review !!
Russell
GBSpoke to one of their salespeople… Spoke to one of their salespeople today who spent the call (about 3mins) telling me why they did not want to waste my time. Trust is without trying very hard he put us in the too hard basket and did not want to make the effort to sign us up. I assume he is commissioned based and did not see an east win for himself, nothing to do with us or clover.
VICTORIA L
GBAn overall excellent experience! Very pleased with my Clover experience. My sales rep David Steinberg was knowledgeable, courteous and patient and helped me find the right solution for my business. I am visually impaired and Clover’s accessibility features have been outstanding. David’s patience and persistence to ensure my specific challenges were addressed completely exceeded expectations. So grateful for David’s help as well as Clover’s ease of use and accessibility functionality!