Jim
GBDO NOT DO BUSINESS WITH THESE PEOPLE!!! Words can't express how bad my experience was with this company. The numerous hidden charges, the made-up fees, the unbelivable convoluted cancellation process. If I only had time to warn you off. Don't do business with this company. They locked me in to a 48 month lease on the equivalent of a cheap cash drawer and a 3 year old version of an iPad mini. I had to pay $456 to get out of that. Also, you have to remove apps from the device or they charge you for those. In addition, you must box up the equipment and include a series of serial numbers for each device and power chord when sending it back. Once sent, you have to call them and give them the tracking#. All designed to make it difficult to leave them. However, their business practices had made me so angry, I would have done or paid almost anything to get out from under these people. They split up everything. You are paying through the nose without even realizing it. Then they add a compliance fee of over $50/mo. I jumped through all their hoops to try and get this removed but they just kept telling me I was out of compliance and they kepy charging me. What these guys do to small businesses should be criminal. I am so much happier with Square. No hidden fees or charges. Everything is transparent. No impossible to avoid compliance fees. I am still not out from under the Clover thumb but hope to be soon. It's like having a Timeshare. You can never get out of it! Beware!!!
Russell
GBSpoke to one of their salespeople… Spoke to one of their salespeople today who spent the call (about 3mins) telling me why they did not want to waste my time. Trust is without trying very hard he put us in the too hard basket and did not want to make the effort to sign us up. I assume he is commissioned based and did not see an east win for himself, nothing to do with us or clover.
Kati
GBI've been using Clover for 5 years now… I've been using Clover for 5 years now and, I have had nothing but Great customer service, easy to set up and navigate the equipment. I didn't need IT to help set me up.
Sally Field
GBNot Recommended Had months of trying to get the system right but could not be integrated with online payments on our website so useless! Sales rep made lots of promises then could never speak to him again, customer services are easy enough to contact (by email) but slow to respond. Now we have changed to another card payment provider because Clover would not work with our website but we are still being charged fees and they will not uphold our claim.
Grill Tarboro NC
GBImpecable Customer Service Darrick explained things well. He was thorough in his approach and is quite knowledgeable about the products. His ability to mee customer needs is outstanding. He is a valued member of your company. Darrick met my company needs and aligned my needs with applicable products and services. He made himself available to answer questions after initial contact. Impecable customer service.