Director
GBClover a disaster all over Missold a contract and other charges like market app. Customer services and complaints unhelpful and its like banging the head against a wall. Was told 12 months contract and now turns out it 36 months. No mention of charges when signing up for market app now being charged every month. Keep well away from this unprofessional company.
JB
GBExcellent Customer Service...top notch! Kevin was awesome! We were running against time to get a solution in place. Connected with Kevin at 10 PM through the website, scheduled a call next day for 10 AM, he was then onsite the same day at 2 PM for the demo, signed the deal the same day 3 PM! Product arrived in less than 2 business days, he was onsite again to ensure it was setup right and we were good to go! Kevin was god sent..customer service second to none!
Sally Field
GBNot Recommended Had months of trying to get the system right but could not be integrated with online payments on our website so useless! Sales rep made lots of promises then could never speak to him again, customer services are easy enough to contact (by email) but slow to respond. Now we have changed to another card payment provider because Clover would not work with our website but we are still being charged fees and they will not uphold our claim.
Russell
GBSpoke to one of their salespeople… Spoke to one of their salespeople today who spent the call (about 3mins) telling me why they did not want to waste my time. Trust is without trying very hard he put us in the too hard basket and did not want to make the effort to sign us up. I assume he is commissioned based and did not see an east win for himself, nothing to do with us or clover.
Ec sams
GBthey are the worst merchant i have… they are the worst merchant i have dealt with in my 20 years of doing business. When you call customer service no one knows what's going on and everyone tells you something different. There is always a problem when it come to them depositing your. I would recommend going to a big bank chase or bank of America or another big bank and open up a merchant account with them