They entered the wrong bank account… They entered the wrong bank account number on our account. Which the froze the account. After being passed around to several persons no resolution. They promised they would resolve, immediately. 3 days later my account is still frozen. I called back and have been passed to several different departments. Back and forth to the same department. This is their MISTAKE. Second time speaking to them for over 2 hours each time.

Spoke to one of their salespeople… Spoke to one of their salespeople today who spent the call (about 3mins) telling me why they did not want to waste my time. Trust is without trying very hard he put us in the too hard basket and did not want to make the effort to sign us up. I assume he is commissioned based and did not see an east win for himself, nothing to do with us or clover.

Clover - a great business partner! My representative Blake Denton was instrumental in making my experience incredible. He explained exactly what I could expect from Clover, and the relationship he had with my bank made the processing change seamless. The rates were reasonable and the equipment was state-of-the-art. We have had no downtime and I have up-to-the-minute data reports available.

When it comes to clover the technology… When it comes to clover the technology is behind. They run updates during peak hours which limits your capability. The customer service is absolutely the worst. You will get transferred in circles and spend a lifetime on hold. If you have an issue that is not solely expressed in the customer service reps guidelines they will not understand since it is all out sourced. My opinion after 3 years of clover would be to sign up for toast.

Simple, fast, affordable! Easy to use card readers with the ability to use Apple and Google pay which helps our patients have more options. Set up was super easy and we haven't had to call customer service for anything so far. Merchant fees are way better than we were paying with another popular company for years.