Cody Greathouse
GBWhen it comes to clover the technology… When it comes to clover the technology is behind. They run updates during peak hours which limits your capability. The customer service is absolutely the worst. You will get transferred in circles and spend a lifetime on hold. If you have an issue that is not solely expressed in the customer service reps guidelines they will not understand since it is all out sourced. My opinion after 3 years of clover would be to sign up for toast.
Grill Tarboro NC
GBImpecable Customer Service Darrick explained things well. He was thorough in his approach and is quite knowledgeable about the products. His ability to mee customer needs is outstanding. He is a valued member of your company. Darrick met my company needs and aligned my needs with applicable products and services. He made himself available to answer questions after initial contact. Impecable customer service.
VICTORIA L
GBAn overall excellent experience! Very pleased with my Clover experience. My sales rep David Steinberg was knowledgeable, courteous and patient and helped me find the right solution for my business. I am visually impaired and Clover’s accessibility features have been outstanding. David’s patience and persistence to ensure my specific challenges were addressed completely exceeded expectations. So grateful for David’s help as well as Clover’s ease of use and accessibility functionality!
Russell
GBSpoke to one of their salespeople… Spoke to one of their salespeople today who spent the call (about 3mins) telling me why they did not want to waste my time. Trust is without trying very hard he put us in the too hard basket and did not want to make the effort to sign us up. I assume he is commissioned based and did not see an east win for himself, nothing to do with us or clover.
JB
GBExcellent Customer Service...top notch! Kevin was awesome! We were running against time to get a solution in place. Connected with Kevin at 10 PM through the website, scheduled a call next day for 10 AM, he was then onsite the same day at 2 PM for the demo, signed the deal the same day 3 PM! Product arrived in less than 2 business days, he was onsite again to ensure it was setup right and we were good to go! Kevin was god sent..customer service second to none!