Cody Greathouse
GBWhen it comes to clover the technology… When it comes to clover the technology is behind. They run updates during peak hours which limits your capability. The customer service is absolutely the worst. You will get transferred in circles and spend a lifetime on hold. If you have an issue that is not solely expressed in the customer service reps guidelines they will not understand since it is all out sourced. My opinion after 3 years of clover would be to sign up for toast.
Pixie Rocks
GBDon't hesitate to make the move, Clover is superb from first contact to additional support, Neil from the South west group of Clover has just been superb. Moving from Barclays to Clover was the easiest thing and we had to do virtually nothing, everything was done for us, saving us time and money in the process as well as moving to a much more 'user friendly' POS which includes an online portal where everything is so clear and accessible. the POS were so easy to set up and we now have 2 for our shop.
JB
GBExcellent Customer Service...top notch! Kevin was awesome! We were running against time to get a solution in place. Connected with Kevin at 10 PM through the website, scheduled a call next day for 10 AM, he was then onsite the same day at 2 PM for the demo, signed the deal the same day 3 PM! Product arrived in less than 2 business days, he was onsite again to ensure it was setup right and we were good to go! Kevin was god sent..customer service second to none!
FLORA JONES
GBExcellent professional personality Julia has been very professional as well as patient with giving me the time I needed to make the best decision for my brand. She explained the equipment and the process to me over and over until I understand exactly what I was purchasing.
Ec sams
GBthey are the worst merchant i have… they are the worst merchant i have dealt with in my 20 years of doing business. When you call customer service no one knows what's going on and everyone tells you something different. There is always a problem when it come to them depositing your. I would recommend going to a big bank chase or bank of America or another big bank and open up a merchant account with them