JB
GBExcellent Customer Service...top notch! Kevin was awesome! We were running against time to get a solution in place. Connected with Kevin at 10 PM through the website, scheduled a call next day for 10 AM, he was then onsite the same day at 2 PM for the demo, signed the deal the same day 3 PM! Product arrived in less than 2 business days, he was onsite again to ensure it was setup right and we were good to go! Kevin was god sent..customer service second to none!
Pixie Rocks
GBDon't hesitate to make the move, Clover is superb from first contact to additional support, Neil from the South west group of Clover has just been superb. Moving from Barclays to Clover was the easiest thing and we had to do virtually nothing, everything was done for us, saving us time and money in the process as well as moving to a much more 'user friendly' POS which includes an online portal where everything is so clear and accessible. the POS were so easy to set up and we now have 2 for our shop.
Ec sams
GBthey are the worst merchant i have… they are the worst merchant i have dealt with in my 20 years of doing business. When you call customer service no one knows what's going on and everyone tells you something different. There is always a problem when it come to them depositing your. I would recommend going to a big bank chase or bank of America or another big bank and open up a merchant account with them
Suzy Vaughn
GBThey entered the wrong bank account… They entered the wrong bank account number on our account. Which the froze the account. After being passed around to several persons no resolution. They promised they would resolve, immediately. 3 days later my account is still frozen. I called back and have been passed to several different departments. Back and forth to the same department. This is their MISTAKE. Second time speaking to them for over 2 hours each time.
Russell
GBSpoke to one of their salespeople… Spoke to one of their salespeople today who spent the call (about 3mins) telling me why they did not want to waste my time. Trust is without trying very hard he put us in the too hard basket and did not want to make the effort to sign us up. I assume he is commissioned based and did not see an east win for himself, nothing to do with us or clover.