they are the worst merchant i have… they are the worst merchant i have dealt with in my 20 years of doing business. When you call customer service no one knows what's going on and everyone tells you something different. There is always a problem when it come to them depositing your. I would recommend going to a big bank chase or bank of America or another big bank and open up a merchant account with them

Excellent Customer Service...top notch! Kevin was awesome! We were running against time to get a solution in place. Connected with Kevin at 10 PM through the website, scheduled a call next day for 10 AM, he was then onsite the same day at 2 PM for the demo, signed the deal the same day 3 PM! Product arrived in less than 2 business days, he was onsite again to ensure it was setup right and we were good to go! Kevin was god sent..customer service second to none!

Not Recommended Had months of trying to get the system right but could not be integrated with online payments on our website so useless! Sales rep made lots of promises then could never speak to him again, customer services are easy enough to contact (by email) but slow to respond. Now we have changed to another card payment provider because Clover would not work with our website but we are still being charged fees and they will not uphold our claim.

When it comes to clover the technology… When it comes to clover the technology is behind. They run updates during peak hours which limits your capability. The customer service is absolutely the worst. You will get transferred in circles and spend a lifetime on hold. If you have an issue that is not solely expressed in the customer service reps guidelines they will not understand since it is all out sourced. My opinion after 3 years of clover would be to sign up for toast.

They entered the wrong bank account… They entered the wrong bank account number on our account. Which the froze the account. After being passed around to several persons no resolution. They promised they would resolve, immediately. 3 days later my account is still frozen. I called back and have been passed to several different departments. Back and forth to the same department. This is their MISTAKE. Second time speaking to them for over 2 hours each time.