Suzy Vaughn
GBThey entered the wrong bank account… They entered the wrong bank account number on our account. Which the froze the account. After being passed around to several persons no resolution. They promised they would resolve, immediately. 3 days later my account is still frozen. I called back and have been passed to several different departments. Back and forth to the same department. This is their MISTAKE. Second time speaking to them for over 2 hours each time.
Cody Greathouse
GBWhen it comes to clover the technology… When it comes to clover the technology is behind. They run updates during peak hours which limits your capability. The customer service is absolutely the worst. You will get transferred in circles and spend a lifetime on hold. If you have an issue that is not solely expressed in the customer service reps guidelines they will not understand since it is all out sourced. My opinion after 3 years of clover would be to sign up for toast.
JB
GBExcellent Customer Service...top notch! Kevin was awesome! We were running against time to get a solution in place. Connected with Kevin at 10 PM through the website, scheduled a call next day for 10 AM, he was then onsite the same day at 2 PM for the demo, signed the deal the same day 3 PM! Product arrived in less than 2 business days, he was onsite again to ensure it was setup right and we were good to go! Kevin was god sent..customer service second to none!
FLORA JONES
GBExcellent professional personality Julia has been very professional as well as patient with giving me the time I needed to make the best decision for my brand. She explained the equipment and the process to me over and over until I understand exactly what I was purchasing.
Dan Andrews
GBClover - a great business partner! My representative Blake Denton was instrumental in making my experience incredible. He explained exactly what I could expect from Clover, and the relationship he had with my bank made the processing change seamless. The rates were reasonable and the equipment was state-of-the-art. We have had no downtime and I have up-to-the-minute data reports available.