Cody Greathouse
GBWhen it comes to clover the technology… When it comes to clover the technology is behind. They run updates during peak hours which limits your capability. The customer service is absolutely the worst. You will get transferred in circles and spend a lifetime on hold. If you have an issue that is not solely expressed in the customer service reps guidelines they will not understand since it is all out sourced. My opinion after 3 years of clover would be to sign up for toast.
JB
GBExcellent Customer Service...top notch! Kevin was awesome! We were running against time to get a solution in place. Connected with Kevin at 10 PM through the website, scheduled a call next day for 10 AM, he was then onsite the same day at 2 PM for the demo, signed the deal the same day 3 PM! Product arrived in less than 2 business days, he was onsite again to ensure it was setup right and we were good to go! Kevin was god sent..customer service second to none!
Russell
GBSpoke to one of their salespeople… Spoke to one of their salespeople today who spent the call (about 3mins) telling me why they did not want to waste my time. Trust is without trying very hard he put us in the too hard basket and did not want to make the effort to sign us up. I assume he is commissioned based and did not see an east win for himself, nothing to do with us or clover.
Director
GBClover a disaster all over Missold a contract and other charges like market app. Customer services and complaints unhelpful and its like banging the head against a wall. Was told 12 months contract and now turns out it 36 months. No mention of charges when signing up for market app now being charged every month. Keep well away from this unprofessional company.
lee line
GBExcellent Service We have recently joined Clover for our card machine services. Steve Sidney from Clover made the whole experience very easy from start to finish. He sorted everything for us, and also saved us a great deal on our over all charges too. He is easy to connect and is very generous with his time. The card machine itself is easy to understand and operate. If you are thinking of changing your card machine provider I would not hesitate to recommend. A well deserved 5 star review !!