JB
GBExcellent Customer Service...top notch! Kevin was awesome! We were running against time to get a solution in place. Connected with Kevin at 10 PM through the website, scheduled a call next day for 10 AM, he was then onsite the same day at 2 PM for the demo, signed the deal the same day 3 PM! Product arrived in less than 2 business days, he was onsite again to ensure it was setup right and we were good to go! Kevin was god sent..customer service second to none!
Kati
GBI've been using Clover for 5 years now… I've been using Clover for 5 years now and, I have had nothing but Great customer service, easy to set up and navigate the equipment. I didn't need IT to help set me up.
Dan Andrews
GBClover - a great business partner! My representative Blake Denton was instrumental in making my experience incredible. He explained exactly what I could expect from Clover, and the relationship he had with my bank made the processing change seamless. The rates were reasonable and the equipment was state-of-the-art. We have had no downtime and I have up-to-the-minute data reports available.
Ec sams
GBthey are the worst merchant i have… they are the worst merchant i have dealt with in my 20 years of doing business. When you call customer service no one knows what's going on and everyone tells you something different. There is always a problem when it come to them depositing your. I would recommend going to a big bank chase or bank of America or another big bank and open up a merchant account with them
Jim
GBDO NOT DO BUSINESS WITH THESE PEOPLE!!! Words can't express how bad my experience was with this company. The numerous hidden charges, the made-up fees, the unbelivable convoluted cancellation process. If I only had time to warn you off. Don't do business with this company. They locked me in to a 48 month lease on the equivalent of a cheap cash drawer and a 3 year old version of an iPad mini. I had to pay $456 to get out of that. Also, you have to remove apps from the device or they charge you for those. In addition, you must box up the equipment and include a series of serial numbers for each device and power chord when sending it back. Once sent, you have to call them and give them the tracking#. All designed to make it difficult to leave them. However, their business practices had made me so angry, I would have done or paid almost anything to get out from under these people. They split up everything. You are paying through the nose without even realizing it. Then they add a compliance fee of over $50/mo. I jumped through all their hoops to try and get this removed but they just kept telling me I was out of compliance and they kepy charging me. What these guys do to small businesses should be criminal. I am so much happier with Square. No hidden fees or charges. Everything is transparent. No impossible to avoid compliance fees. I am still not out from under the Clover thumb but hope to be soon. It's like having a Timeshare. You can never get out of it! Beware!!!