Toast is using my phone # for testing I keep getting text messages from Toast for phantom orders placed at a restaurant that is not in business/does not have a phone number. I called Toast, assuming my number was being used as a testing number to get them to stop sending me messages/using my phone number for testing but they were apparently unable to find anything out about the restaurant or their transactions being run at that restaurant. Please stop spamming my phone!

Completely incompetent support Very slow on support issues. Have 4 restaurants and have been with toast for 4+ years. Support has been slow but this time it is hurting our business. When they went to do a recent 3rd party integration, they disconnected one of our existing suppliers. It was down for 3 weeks despite numerous calls, chats and support tickets for help. Cost us thousands in lost sales. The same thing just happened again with another integration. They were trying to connect DoorDash and somehow disconnected GrubHub. Not only does our DoorDash not work, we have GrubHub drivers showing up for orders that have never come through the POS. Was working fine until they went to integrate our DoorDash. We have called, asked for supervisors, texted our sales person… still waiting. Have another 6 days of lost GrubHub sales and no solution. We have had 2 other POS systems that cost less and had better support. We have been billed for this integration for 3 months even though they never get them working and we lose money in sales. I see toast commented they would reach out. I put all my contact info in. If you could reach out soon it would be helpful. Was transferred to 3 people yesterday and was told I would get a call back yesterday. We have been told this many times and no one calls.

Kaylee Manns has been amazing Kaylee Manns has been amazing. She was willing to answer many early morning and late night questions as we wanted to have clarification on the TOAST system. She made it a pleasurable experience and we look forward to referring all of of collogues to TOAST.

Awesome! So far, so good!!! Install was a breeze thanks to Skylar (sp?) Super professional and knowledgeable. Equipment is great so far, we are getting in the flow of things a little better quickly.

Overall a very solid POS system Overall a very solid POS system. Great for front end interface and solid reports for managers/owners. Only downside is when the internet goes down some systems do not work properly but that rarely happens.