Awesome! So far, so good!!! Install was a breeze thanks to Skylar (sp?) Super professional and knowledgeable. Equipment is great so far, we are getting in the flow of things a little better quickly.

24/7 Customer Support us UNTRUE 24/7 Customer Support us UNTRUE! System glitch charging customers twice, leaving us to explain the mess. Other than being portable Toast is only slightly better than our old PC America. Try fighting for your clients when a chargeback is presented. Provided video proof of client eating/drinking, swiping card, and adding a tip, only to get a chargeback.

Overall good, like it better than my old POS Some hiccups at purchasing and install, but they were mostly resolved in the first few days. Some configuration settings that should exist do not, I am working with the support team and filing tickets for these. I do like the fact that I can do an online chat, or open a ticket, or just call in 24/7 and get a human.

User friendly, great system The Toast system is very user friendly. I have been working in the restaurant industry for the past 18 years, and I am to preform jobs much more efficiently since our company switched over. Our Representative Katie was very helpful during the transition as well.

I was a user for almost 5 years and had… I was a user for almost 5 years and had the worst customer service experience ever all the time , non responsive salesman and supervisors . Constant banking issues and billing issues over charging for services we never asked for or discussion with.. and they never had the software solution just the marketing solution the software solution was not easy to operate in the beginning training was minimal at best ..