Maddie Burchell
GBToast is AWESOME Toast made setup and the "go live" process so easy. This system is very user-friendly. Toast has a great staff, and their customer service is top tier. Due to their POS systems being created exclusively for restaurants, they understand our needs unlike any other POS company does. Cannot recommend Toast enough, I am highly satisfied!
Owner of Porters Bar and Grill
GBOverall good, like it better than my old POS Some hiccups at purchasing and install, but they were mostly resolved in the first few days. Some configuration settings that should exist do not, I am working with the support team and filing tickets for these. I do like the fact that I can do an online chat, or open a ticket, or just call in 24/7 and get a human.
John MacDonald
GBGreat POS system, marginal support The system is top notch and really does just about everything a restaurant needs. The issues I have are the continuous updating and changing settings which make you relearn the app too frequently. My employees get frustrated because they become familiar with the very subtle uses of the program and then they go and change it, and not for the better. Also the tech support has seriously declined over the 8 years we've been with the company. It's almost impossible to get someone you can understand over the phone so I almost always use the online chat feature.
Randi Moerman
GBUser friendly, great system The Toast system is very user friendly. I have been working in the restaurant industry for the past 18 years, and I am to preform jobs much more efficiently since our company switched over. Our Representative Katie was very helpful during the transition as well.
customer
GBGreat service Great service, please continue the same in all the subjects. train is the key. Congratulations.