John MacDonald
GBGreat POS system, marginal support The system is top notch and really does just about everything a restaurant needs. The issues I have are the continuous updating and changing settings which make you relearn the app too frequently. My employees get frustrated because they become familiar with the very subtle uses of the program and then they go and change it, and not for the better. Also the tech support has seriously declined over the 8 years we've been with the company. It's almost impossible to get someone you can understand over the phone so I almost always use the online chat feature.
Owner of Porters Bar and Grill
GBOverall good, like it better than my old POS Some hiccups at purchasing and install, but they were mostly resolved in the first few days. Some configuration settings that should exist do not, I am working with the support team and filing tickets for these. I do like the fact that I can do an online chat, or open a ticket, or just call in 24/7 and get a human.
customer
GBGreat service Great service, please continue the same in all the subjects. train is the key. Congratulations.
Ypoochie
GBOverall a very solid POS system Overall a very solid POS system. Great for front end interface and solid reports for managers/owners. Only downside is when the internet goes down some systems do not work properly but that rarely happens.
Emma Ross
GBA Toast to Toast Very different than aloha. If you're used to one and have to switch to the other there's a bit of a learning curve, however, toast is a little more innately logically set up. Toast is also extremely easy to access and edit menus/POS set up. I also like the online ordering feature for guests to utilize without having to call in.