Toast is using my phone # for testing I keep getting text messages from Toast for phantom orders placed at a restaurant that is not in business/does not have a phone number. I called Toast, assuming my number was being used as a testing number to get them to stop sending me messages/using my phone number for testing but they were apparently unable to find anything out about the restaurant or their transactions being run at that restaurant. Please stop spamming my phone!

A Toast to Toast Very different than aloha. If you're used to one and have to switch to the other there's a bit of a learning curve, however, toast is a little more innately logically set up. Toast is also extremely easy to access and edit menus/POS set up. I also like the online ordering feature for guests to utilize without having to call in.

Overall good, like it better than my old POS Some hiccups at purchasing and install, but they were mostly resolved in the first few days. Some configuration settings that should exist do not, I am working with the support team and filing tickets for these. I do like the fact that I can do an online chat, or open a ticket, or just call in 24/7 and get a human.

I have had problems with receiving a receipt from Toast I have had problems with receiving a restaurant receipt from Toast. After placing a payment using a QR code from Toast their app informed me that it emailed a receipt to me. It does not identify the email address used for the receipt. I never provided an email address to Toast. Their customer service is completely lame and told me to contact the merchant instead of taking the time to research my issue. They were unable to provide me access to their next tier of support that might have been able to answer my concerns. Very poor customer service.

Toast is AWESOME Toast made setup and the "go live" process so easy. This system is very user-friendly. Toast has a great staff, and their customer service is top tier. Due to their POS systems being created exclusively for restaurants, they understand our needs unlike any other POS company does. Cannot recommend Toast enough, I am highly satisfied!