Kaylee Manns has been amazing Kaylee Manns has been amazing. She was willing to answer many early morning and late night questions as we wanted to have clarification on the TOAST system. She made it a pleasurable experience and we look forward to referring all of of collogues to TOAST.

I was a user for almost 5 years and had… I was a user for almost 5 years and had the worst customer service experience ever all the time , non responsive salesman and supervisors . Constant banking issues and billing issues over charging for services we never asked for or discussion with.. and they never had the software solution just the marketing solution the software solution was not easy to operate in the beginning training was minimal at best ..

Hard to be perfect POS systems were always behind in technology compared to the corporate world. Toast found the niche in a tough market and made the investment building great software and hardware for our restaurant. The only small limited downsides that we are effected by is they lock you in to their own merchant services. The credit card industry is not fair to small business but that was their early marketing strategy. I will give them 5 stars when they integrate a weather application. That's the most obvious and consistent common sense reason why we or any other restaurant will do more or less revenue is weather. Having reports and even forecast weather for labor would be great.

Toast is using my phone # for testing I keep getting text messages from Toast for phantom orders placed at a restaurant that is not in business/does not have a phone number. I called Toast, assuming my number was being used as a testing number to get them to stop sending me messages/using my phone number for testing but they were apparently unable to find anything out about the restaurant or their transactions being run at that restaurant. Please stop spamming my phone!

Toast is somethin Toast is something else, still not the best for POS's. Toast payroll make us reset the passworde once a week, we HATE that. Just tried to log-back in and again asking me tpo reset the password , soooo aggravating.