JQ
GB24/7 Customer Support us UNTRUE 24/7 Customer Support us UNTRUE! System glitch charging customers twice, leaving us to explain the mess. Other than being portable Toast is only slightly better than our old PC America. Try fighting for your clients when a chargeback is presented. Provided video proof of client eating/drinking, swiping card, and adding a tip, only to get a chargeback.
Angie W
GBI absolutely love Toast I absolutely love Toast! The integrations, it's user friendly and my staff and customers love the capabilities as well. I recommend Toast to all of my business owner friends
Ypoochie
GBOverall a very solid POS system Overall a very solid POS system. Great for front end interface and solid reports for managers/owners. Only downside is when the internet goes down some systems do not work properly but that rarely happens.
Chris Glisson
GBKaylee Manns has been amazing Kaylee Manns has been amazing. She was willing to answer many early morning and late night questions as we wanted to have clarification on the TOAST system. She made it a pleasurable experience and we look forward to referring all of of collogues to TOAST.
Tom Sullivan
GBI have had problems with receiving a receipt from Toast I have had problems with receiving a restaurant receipt from Toast. After placing a payment using a QR code from Toast their app informed me that it emailed a receipt to me. It does not identify the email address used for the receipt. I never provided an email address to Toast. Their customer service is completely lame and told me to contact the merchant instead of taking the time to research my issue. They were unable to provide me access to their next tier of support that might have been able to answer my concerns. Very poor customer service.