Toast is AWESOME Toast made setup and the "go live" process so easy. This system is very user-friendly. Toast has a great staff, and their customer service is top tier. Due to their POS systems being created exclusively for restaurants, they understand our needs unlike any other POS company does. Cannot recommend Toast enough, I am highly satisfied!

Overall a very solid POS system Overall a very solid POS system. Great for front end interface and solid reports for managers/owners. Only downside is when the internet goes down some systems do not work properly but that rarely happens.

I was a user for almost 5 years and had… I was a user for almost 5 years and had the worst customer service experience ever all the time , non responsive salesman and supervisors . Constant banking issues and billing issues over charging for services we never asked for or discussion with.. and they never had the software solution just the marketing solution the software solution was not easy to operate in the beginning training was minimal at best ..

Great POS system, marginal support The system is top notch and really does just about everything a restaurant needs. The issues I have are the continuous updating and changing settings which make you relearn the app too frequently. My employees get frustrated because they become familiar with the very subtle uses of the program and then they go and change it, and not for the better. Also the tech support has seriously declined over the 8 years we've been with the company. It's almost impossible to get someone you can understand over the phone so I almost always use the online chat feature.

Toast is somethin Toast is something else, still not the best for POS's. Toast payroll make us reset the passworde once a week, we HATE that. Just tried to log-back in and again asking me tpo reset the password , soooo aggravating.