customer
GBGreat service Great service, please continue the same in all the subjects. train is the key. Congratulations.
John MacDonald
GBGreat POS system, marginal support The system is top notch and really does just about everything a restaurant needs. The issues I have are the continuous updating and changing settings which make you relearn the app too frequently. My employees get frustrated because they become familiar with the very subtle uses of the program and then they go and change it, and not for the better. Also the tech support has seriously declined over the 8 years we've been with the company. It's almost impossible to get someone you can understand over the phone so I almost always use the online chat feature.
Jeremy
FRVery bad business experience with an employee of this company (Ron Vick) Very bad business experience with an employee of this company (Ron Vick) you should not trust.
Randi Moerman
GBUser friendly, great system The Toast system is very user friendly. I have been working in the restaurant industry for the past 18 years, and I am to preform jobs much more efficiently since our company switched over. Our Representative Katie was very helpful during the transition as well.
customer
GBOn boarding process Customer Service is amazing. They always try to help with any issue. Unfortunately, on boarding was very painful for us. We had menu review and suggested changes for two stores but they lost those suggestions when we opened one of the stores. Then menus looked different on both menus. We carried out those issues until now just because on boarding process was very bad.