Hard to be perfect POS systems were always behind in technology compared to the corporate world. Toast found the niche in a tough market and made the investment building great software and hardware for our restaurant. The only small limited downsides that we are effected by is they lock you in to their own merchant services. The credit card industry is not fair to small business but that was their early marketing strategy. I will give them 5 stars when they integrate a weather application. That's the most obvious and consistent common sense reason why we or any other restaurant will do more or less revenue is weather. Having reports and even forecast weather for labor would be great.

Toast is somethin Toast is something else, still not the best for POS's. Toast payroll make us reset the passworde once a week, we HATE that. Just tried to log-back in and again asking me tpo reset the password , soooo aggravating.

Great POS system, marginal support The system is top notch and really does just about everything a restaurant needs. The issues I have are the continuous updating and changing settings which make you relearn the app too frequently. My employees get frustrated because they become familiar with the very subtle uses of the program and then they go and change it, and not for the better. Also the tech support has seriously declined over the 8 years we've been with the company. It's almost impossible to get someone you can understand over the phone so I almost always use the online chat feature.

24/7 Customer Support us UNTRUE 24/7 Customer Support us UNTRUE! System glitch charging customers twice, leaving us to explain the mess. Other than being portable Toast is only slightly better than our old PC America. Try fighting for your clients when a chargeback is presented. Provided video proof of client eating/drinking, swiping card, and adding a tip, only to get a chargeback.

I absolutely love Toast I absolutely love Toast! The integrations, it's user friendly and my staff and customers love the capabilities as well. I recommend Toast to all of my business owner friends