I was a user for almost 5 years and had… I was a user for almost 5 years and had the worst customer service experience ever all the time , non responsive salesman and supervisors . Constant banking issues and billing issues over charging for services we never asked for or discussion with.. and they never had the software solution just the marketing solution the software solution was not easy to operate in the beginning training was minimal at best ..

Toast is somethin Toast is something else, still not the best for POS's. Toast payroll make us reset the passworde once a week, we HATE that. Just tried to log-back in and again asking me tpo reset the password , soooo aggravating.

Kaylee Manns has been amazing Kaylee Manns has been amazing. She was willing to answer many early morning and late night questions as we wanted to have clarification on the TOAST system. She made it a pleasurable experience and we look forward to referring all of of collogues to TOAST.

Overall good, like it better than my old POS Some hiccups at purchasing and install, but they were mostly resolved in the first few days. Some configuration settings that should exist do not, I am working with the support team and filing tickets for these. I do like the fact that I can do an online chat, or open a ticket, or just call in 24/7 and get a human.

Awesome! So far, so good!!! Install was a breeze thanks to Skylar (sp?) Super professional and knowledgeable. Equipment is great so far, we are getting in the flow of things a little better quickly.