Smith
GBThey just canceled my order! First delivery was pretty good, so I was very excited for the second week delivery. However it was just canceled due to weather. Wished that they attempt to reschedule or accommodate my need. I guess it is not very flexible when it comes to date of delivery, and they just cancel orders... That part I was not happy because I plan ahead to order things, and I was counting on the delivery...
Brenda Diaz
GBBeware They're Unreliable Beware They're Unreliable! In 4 weeks of ordering they got one order right. The first order came as expected, the second order arrived and none of the food was what I ordered. The next two weeks were delivered a day late making the food unsafe to eat. Terra's Kitchen is totally unreliable.
Melanie Hood
GBMissed 3 deliveries in a row Missed 3 deliveries in a row. They don't answer the phone EVER, and never return messages. They will communicate by email if they feel like it, but don't hold your breath. Worst customer service ever. Sometimes when I did receive my deliveries, an item would be missing as well. I put up with this crap for a while because the food is really good, but after my last 3 deliveries were missed I was done.
Dorothy
GBLove the variety! I love the variety they offer from fresh fruits, salads, soups, snacks and family size meals. I am a picky eater so it's easy to get stuck choosing the same thing but Terra's Kitchen has helped me to try new things & I have never been disappointed. Also, having everything pre-cut makes it much easier to fix a healthy meal after a long and stressful day versus ordering take-out all the time!
Carbo
GBAlthough Terra's staff has been great … Although Terra's staff has been great at offering "store credits" when ingredients are not available or not up to standard, this happens far too often to permit 5 stars. Also, please improve upon the basil, all but one time (for different recipes and salads) it has arrived brown and slimy.