Has great steaks Has great steaks, but they need to fix their website so we can order online. I don't want to go through the hassle of calling to order also only being able to order between 10am-4pm? W...T...F? What's the point of an online store that you have to call to order and force your customers to jump through hoops to place an order? Guess I'll be going back to meat artisan

I have both emailed and then called… I have both emailed and then called meet the butcher four times. I have been put on hold and then connected to an extension for Jackie, which was never answered. There was no option of leaving a voicemail with Jackie, and over those days of calling all I wanted was a gift certificate I could give the person for whom I purchased the $150 gift. I have not heard back so I have left messages with the operator to please have someone call me. Conservatively, I have spent over an hour trying to contact people. I am still waiting to ask someone for the gift certificate I need for under the Christmas tree

Outstanding product Outstanding product. Extremely high quality meats that cook beautifully. However the pamphlet stated that the meat would arrive fresh. In the first order both items were frozen solid. In the second order they were a bit solid in the center as if they had thawed so I wasn't sure if I could freeze it or not (especially the fish). It would be helpful to know if I can freeze the items when they arrive.

I’m happy with the delivery and the… I’m happy with the delivery and the quality of the meat you can really taste the dry aged in the meat. I’m not happy with the packaging, I would appreciate if they can vaccume each peice of meat separately and label them, and cover the sharp bone so it won’t penetrate the plastic and it lose its air. The meat taste good I’m happy with it next time I order I’ll request specific packaging.

Horrible service Got my order and it was warm and the meat was spoiled. Called customer service and was told I will be sent a new order right away. 2 weeks later still no order. Called again and it was like they forgot about my order and had no knowledge of my previous complaint. About a month later I finally received my order. I won’t be using this place again