Joseph McCray
GBGood Service, Excellent Product As a long time user of Antara olive oil, no longer available through my other sources, I needed a good arbequina based extra virgin olive oil. Olive Oil Lovers had an excellent, prize winning offer at a reasonable price in a 500ml bottle. It was shipped within 24 hours, and arrived within the stated time frame, and was well packaged and undamaged. Good job, Excellent Product. I will be a repeat customer.
Angela
GBCrete Gold 5L Tin olive oil may be adulterated. I bought "Crete Gold 3L Tin" olive oil last May and it was of good quality. When I placed part of the olive oil in the refrigerator, it solidified. However, on Black Friday in November, I purchased another 5L of the same olive oil because it was on sale. Unfortunately, the quality was very poor. It did not solidify after I placed it into the refrigerator. It had a very light color and taste, and my husband experienced diarrhea many times after consuming it. I strongly suspect that this olive oil is adulterated and not 100% pure olive oil. I do not recommend purchasing it. Olive Oil Lovers, please refund.
Robert Hill
GBMy last order was shipped to an old… My last order was shipped to an old address which hasn’t been used for 5 years. Notified them and received a long email stating it was my responsibility to affirm the correct address and that I should go on line and delete the old address. Guess I can’t argue with that but feel they have some responsibility to have their system load the current address and not one that has not been used for five years.
tomS
GB...Great everyday use Olive Oil... ...great everyday use Olive Oil. The only thing missing would be the "grassy-taste" that is a particular fondness of mine... Thanks!
Cary
GBThe Olive Oil is excellent, the business practice is not. The Olive Oil is excellent. I have a favorite that I repeat buy, and will continue to do so. However, I was recently very disappointed in a recent exchange with customer service and the arrogance and poor business attitude of OOL. I had ordered and received two bottles of olive oil. One leaked in shipment. When I contacted OOL customer service for a replacement (which I promptly received), the customer service rep immediately began blaming the shipper for the leaking oil. Even after I sent pictures and explained that the box that my order was shipped in was completely intact with no visible damage except for where the oil leaked. It was a problem with the seal on the bottle and had nothing to do with the shipper. When you held and tipped the bottle past vertical, oil seeped out. The other bottle was sealed properly and did not leak. This information did not matter. A second time, the customer service rep blamed and apologized for the shipper and said a claim had been filed with them. Which I consider absolute fraud. As a small business owner myself, to run a business and not take responsibility for your own product issues is arrogant and petty. Never mind filing fraudulent claims with your shippers for problems that are clearly yours. I will continue to buy my oil because I can’t get it anywhere else. But as a business, I couldn’t be more unimpressed with Olive Oil Lovers.