I received my order of olive oil this… I received my order of olive oil this morning that I ordered 10 days ago, when it arrived via UPS the package and the two oils inside were hot, I am very disappointed that the company would not use better isolation when sending their products to Southern California.

Placed order Feb 27th 2019 Placed order Feb 27th 2019. As of today March 25th, still haven`t received the product.

The majority of olive oil is expensive… The majority of olive oil is expensive but there is some good olive oil with medium prices

bought a tin of olive oil and the very… bought a tin of olive oil and the very next day received a notification there was a sale. Could have saved $8....just rubbed me the wrong way. Purchased from OOL before and appreciate the free S&H. Would have been 5 stars but the whole sale on the next day thing..

The Olive Oil is excellent, the business practice is not. The Olive Oil is excellent. I have a favorite that I repeat buy, and will continue to do so. However, I was recently very disappointed in a recent exchange with customer service and the arrogance and poor business attitude of OOL. I had ordered and received two bottles of olive oil. One leaked in shipment. When I contacted OOL customer service for a replacement (which I promptly received), the customer service rep immediately began blaming the shipper for the leaking oil. Even after I sent pictures and explained that the box that my order was shipped in was completely intact with no visible damage except for where the oil leaked. It was a problem with the seal on the bottle and had nothing to do with the shipper. When you held and tipped the bottle past vertical, oil seeped out. The other bottle was sealed properly and did not leak. This information did not matter. A second time, the customer service rep blamed and apologized for the shipper and said a claim had been filed with them. Which I consider absolute fraud. As a small business owner myself, to run a business and not take responsibility for your own product issues is arrogant and petty. Never mind filing fraudulent claims with your shippers for problems that are clearly yours. I will continue to buy my oil because I can’t get it anywhere else. But as a business, I couldn’t be more unimpressed with Olive Oil Lovers.