Anastacia mongelluzzo
GBOpportunities to upgrade my card Opportunities to upgrade my card, having a business account that I can easily transfer to my personal account. Having an easy way to save money when I spend money. I would love more vendors that I shop at regularly to be on the list of cashback options.
Derek Seely
GBOn the decline I love this bank but their focus has shifted away from everyday checking and has focused their attention on their business checking. The rewards aren't the same and honestly there are better options out there for online banking. Bring back the instant 10$ referrals, and give customers better perks for card upgrades.
Zachary Seif
GBI have been an Oxygen Banking member… I have been an Oxygen Banking member for a year. Everything was fine until I was a victim of theft and subsequent fraud. My phone was stolen and all my accounts that were tied to my phone were ruined. I provided a police report and oxygen said “no error found” and denied the claim. I refuse to be on the hook for $450 I never spent. Avoid oxygen at all costs. On advice of others I’ll be submitting to the BBB and FTC. Visa guarantees its customers 0% liability for unauthorized charges. They re opened the dispute and it’s looking like this will be a 6 week process. I’ve reached out to my states attorney general and filed a grievance with their office.
Heather Thomas
GBAlways prompt to answer back Always prompt to answer back. I feel safe with the extra steps they take to verify that who I say I am go the extra mile to help a customer example I had charges on my account that weren't mine and I went to shut the car down and the middle of the next day I'll send my card wasn't working and when I called they turned it back on from one more time so I could use it and have been on it ever since. Excellent banking employees.
TIMOTHY
GBAmazing card… I have had excellent service since day one. I love the cash back feature. I also really love the responses from vendors commenting on how unique the physical card is!