brahm duckworth
GBBE WARNED!!! I used to love oxygen for years it was my only debit card until I recently had my tax refund deposited to my oxygen account. Then they froze my account and would not unfreeze it even after verifying my identity, became impossible to deal with and would not return calls or emails, and couldn't even give me consistent information between different customer service representatives. Then I looked online and found out I'm not alone. TONS of people are having the same issue as me. They used to be great but now OXYGEN IS A SCAM. They are now closing my account and I'm praying they send me my money back by check but I'm not going to hold my breath. So far they have held my money for 10 months and will not release it. DO NOT USE THIS COMPANY!!!
Chris G
GByou changed the cashback experience you changed the cashback experience. Its a hassle and unappealing to even use the cashback feature anymore. you could at least now make it automatic cashback and not limit the variety of retailers to just 1% of all available companies. you could implement all food $1 back not just 10 different restaurants and all other retail the 5 or 6% depending on element level and exclude all money transfer. most every transaction already is categorized so I don't get why you're system can't automatically process cashback for each category on a weekly and daily basis. I don't want to be forced to limit my shopping to a select few retailers of your choosing to get cashback!
Randy Chisom
GB“Best Bank Ever…” Oxygen has been by far the best bank I’ve ever dealt with I work at Fedex and I put my check in by direct deposit and I always get my check at least 2 days before the other guys that I work with!!! Great savings account also and plenty of cash back opportunities !!! The only thing I would like to see changed is that I can’t get an extra bank card for my wife?????
Heather Thomas
GBAlways prompt to answer back Always prompt to answer back. I feel safe with the extra steps they take to verify that who I say I am go the extra mile to help a customer example I had charges on my account that weren't mine and I went to shut the car down and the middle of the next day I'll send my card wasn't working and when I called they turned it back on from one more time so I could use it and have been on it ever since. Excellent banking employees.
Atsuo
GBFluid banking with lots of benefits I've been using Oxygen for about 3 years now and I have to say it's been my favorite banking experience so far. I really enjoy the single use cards and vendors specific card options they provide, they offer another layer of privacy and security that other banks do not. Getting paid early is definitely a nice bonus as well, I look forward to banking with Oxygen for years to come.