On the decline I love this bank but their focus has shifted away from everyday checking and has focused their attention on their business checking. The rewards aren't the same and honestly there are better options out there for online banking. Bring back the instant 10$ referrals, and give customers better perks for card upgrades.

No longer appealing Cashback incentives were the biggest reason I loved this bank. The latest update has heavily restricted which vendors cashback can be earned at and when your cashback rewards can be deposited to your account. They've also reduced the amount of money earned per purchase. Unfortunately after a few years with Oxygen it may be time to move on.

you changed the cashback experience you changed the cashback experience. Its a hassle and unappealing to even use the cashback feature anymore. you could at least now make it automatic cashback and not limit the variety of retailers to just 1% of all available companies. you could implement all food $1 back not just 10 different restaurants and all other retail the 5 or 6% depending on element level and exclude all money transfer. most every transaction already is categorized so I don't get why you're system can't automatically process cashback for each category on a weekly and daily basis. I don't want to be forced to limit my shopping to a select few retailers of your choosing to get cashback!

BE WARNED!!! I used to love oxygen for years it was my only debit card until I recently had my tax refund deposited to my oxygen account. Then they froze my account and would not unfreeze it even after verifying my identity, became impossible to deal with and would not return calls or emails, and couldn't even give me consistent information between different customer service representatives. Then I looked online and found out I'm not alone. TONS of people are having the same issue as me. They used to be great but now OXYGEN IS A SCAM. They are now closing my account and I'm praying they send me my money back by check but I'm not going to hold my breath. So far they have held my money for 10 months and will not release it. DO NOT USE THIS COMPANY!!!

BidStat charges! We paid for a one time subscription to a service that these lot bought! They now want us to pay every year! The Bidstat system uses freely available information