I want my money out of your account… I want my money out of your account oxygen I am locked out of the app can't get any of my money I just got my income tax deposited in that account and can't get my money what the heck is going on

I have been an Oxygen Banking member… I have been an Oxygen Banking member for a year. Everything was fine until I was a victim of theft and subsequent fraud. My phone was stolen and all my accounts that were tied to my phone were ruined. I provided a police report and oxygen said “no error found” and denied the claim. I refuse to be on the hook for $450 I never spent. Avoid oxygen at all costs. On advice of others I’ll be submitting to the BBB and FTC. Visa guarantees its customers 0% liability for unauthorized charges. They re opened the dispute and it’s looking like this will be a 6 week process. I’ve reached out to my states attorney general and filed a grievance with their office.

you changed the cashback experience you changed the cashback experience. Its a hassle and unappealing to even use the cashback feature anymore. you could at least now make it automatic cashback and not limit the variety of retailers to just 1% of all available companies. you could implement all food $1 back not just 10 different restaurants and all other retail the 5 or 6% depending on element level and exclude all money transfer. most every transaction already is categorized so I don't get why you're system can't automatically process cashback for each category on a weekly and daily basis. I don't want to be forced to limit my shopping to a select few retailers of your choosing to get cashback!

On the decline I love this bank but their focus has shifted away from everyday checking and has focused their attention on their business checking. The rewards aren't the same and honestly there are better options out there for online banking. Bring back the instant 10$ referrals, and give customers better perks for card upgrades.

Amazing card… I have had excellent service since day one. I love the cash back feature. I also really love the responses from vendors commenting on how unique the physical card is!