First off people were polite but first… First off people were polite but first drink came in a dirty glass, then side plates for salad were dirty. We ordered food and when it came two of the three entrees were dried out and tuff to chew. Management arranged for replacement of one. And last but not least on the way to restroom the floor was dirty and there was toilet paper on the floor of restroom and it could b have been cleaner.

The manager Sarah Maillis is a rude manager… The manager Sarah Maillis is not helpful and very rude. You can tell by how she handles herself, she isn't professional and needs some training. Very disappointed in her behavior in regards to handling a food quality issue. I'm sure Olive Garden Corporate would not approve of how she handles her position.

Olive Garden in Cookeville We went to Olive Garden in Cookeville, Tn just before 5pm on Friday February 16, 2024 and was surprised to find the waiting area crowded with a wait. After waiting a few minutes we were seated at a small table near other tables. We asked for a booth because of my hearing impairment and were told we would have to go back in waiting, even though there were many booths in front of us never used the whole time we were there. I was surprised that this request was denied. The food and service was good.

Poor quality food We wanted to finish out our special day at Olive Garden. Salad delivered - no silverware - asked for some and several minutes later they were delivered - however no bread. Dinner - chicken parm - cheese on the top was black - burned! The chicken marsala - no flavor - tasted like olive oil and butter. Very disappointing.

Pure Salt, medically dangerous. Service and server were great. BUT the food has dangerously high levels of sodium. The chicken is pumped full of sodium broth, and was absolutely inedible, tasted like pure salt, literally could not eat it - took it home for the dogs. The lasagna had so much sodium that it was basically inedible. The Alfredo was edible. Calamari has way too much salt as well. The sodium levels literally made me sick the next day. There should be warnings.