The manager Sarah Maillis is a rude manager… The manager Sarah Maillis is not helpful and very rude. You can tell by how she handles herself, she isn't professional and needs some training. Very disappointed in her behavior in regards to handling a food quality issue. I'm sure Olive Garden Corporate would not approve of how she handles her position.

Gardendale, AL OG, Best Customer Service Went on Date night to Olive Garden in Gardendale AL. First of all it was Friday night @7pm in the place was packed. No wait time for us. From the front door to table customers service was wonderful the waiter was very active and made sure we had everything. Even the manager stop by to say hello and made sure things were OK. Best service ever.

Go visit Mary, Karrie, and Wayne in Brighton, MI! My husband and I visited the Brighton, Michigan Olive Garden whilst visiting from London. Not only was the food delicious and the portions very generous, but the host, Mary, our server, Karrie, and the manager, Wayne, made the whole experience unforgettable. The way the three of them interacted with us and with each other during our meal made us feel like we were the stars of a sitcom (in a good way!). I don't think I've ever had so much fun eating lunch. If you're in the area and you're hungry, go visit them for lunch or dinner!

Doughy breadsticks & higher prices Used to look forward to the breadsticks, but the apparent change in the recipe has made them almost inedible. Seems like eating raw dough (even when put through the “baking” process several times.). That along with the higher prices have put any future visits very questionable. It’s a shame because we used to enjoy our times there and have purchased multiple gift cards for others. Sadly, no more.

We came in without reservation and felt… We came in without reservation and felt very Welcome. The Food was extremely tastfull, haven‘t had so good and complete before In Europe. Especially the salad and bread which was complementary was amazingly delicious. We are from Europa and should learn from this great extra service. Thank you!