Terrible customer service Terrible customer service. Order was damaged so I refused shipment. Called and emailed over 10+ times and when finally got a response they said they would credit and never did. So tired of following up with them and getting no where. I will never order again - beware. I do not recommend at all.

Top notch service I ordered a variety of perishable items from GermanDeli.com, having never used the site before. At first I thought that their shipping cost seemed a little high. After receiving the package in only three days (I paid for the cheapest option and it still came in three days!) I can say that this company provides their high quality products with the best customer service I have ever experienced. The shipping package was impressive, with all items inside of a foam cooler, that contained two gel packs that were still completely frozen, as well as dry ice. The package was noticeably cold inside when I opened it. Every item that I ordered was individually wrapped in padded paper. Who does this anymore? I am very impressed.

Extremely slow processing Extremely slow processing. After 10 days (seriously) i send email, just to find out that they can't deliver certain items. You think they would inform you right away? Nope. And it takes them 15 days to ship a few items? This is 2020 people. Guess what. Refund processing is very slow as well. had to send reminder. Will never use them again. There are other, better and faster options.

WARNING ......... GO ELSEWHERE !!!!!!!!! I wish I would have read the reviews before ordering from this company! Ordered an item 2 1/2 months ago and still have not heard one word back from my 3 emails I sent asking about said order!! Shame. I am calling my credit card company today and disputing the charge. PLEASE LOOK SOMEWHERE ELSE BEFORE ORDERING !#!

The German Deli So happy they have moved in our neck of the woods. I get all kinds of products, including fresh yeast, flour, baked breads, German speciality items, and delicious cheesecake.