Keri Lages
GBTerrible customer service Terrible customer service. Order was damaged so I refused shipment. Called and emailed over 10+ times and when finally got a response they said they would credit and never did. So tired of following up with them and getting no where. I will never order again - beware. I do not recommend at all.
Monika
GBReceived wrong items. Several items I ordered have been replaced with something else without asking me. Very disappointing to receive items I've never asked for. Found a much better German website. Customer service is great and they also offer free shipping. I will never order from GermanDeli again.
Ted Vanya
CAThese people owe me 100 dollars for the… These people owe me 100 dollars for the past 3 years. They cancelled my order I paid for and after several emails to remind them, d. they ( about a year ago) promised to correct this problem. Nothing happened. I trusted them. Do not support these people, they are not honest. My name is Theodore C. Vanya, they have my email address, they could get back to me.
Tanja
GBMeat and dairy products deemed safe to eat after being unrefrigerated for at least 36 hours I recently placed an order which was due for delivery yesterday (they charge a whopping £8 next day delivery fee) but did not show up nor did DHL provide any information on what the hold up was nor a new ETA. Since I had ordered meat and dairy products which would not keep unrefrigerated for this length of time I contacted German Deli for a refund for these items only (not least since this was now the second time that the order had been delayed). Rude Andrea fobbed me off by telling me the items would still be fine for consumption. She was unwilling to issue a refund unless I would return the items at my cost. So asking me to waste even more money on the failings of their delivery partner.... Let's hope that Brexit will take care of this company over the coming months and they will see where their arrogance gets them
Andree Amland
GBI went to the bakery I went to the store in Huntington Beach and spoke with Kevin. Ordered a custom cake that exceeded my expectations. Everyone loved it. Thank you for the great job Kevin!