Sonal Shah
GBOrder never received Ordered a Bahlsen Christmas Stollen - Butter 400g on December 9 2019. Order still not received as of January 24 2020. Kept sending several emails and they kept saying how customs takes a long time - However never 7 weeks. Last email I asked them to cancel my order and refund the money- no response- very unprofessional. I called my credit card company and disputed the charge. ..
Antje Victore
GBEXTREME slow processing of orders! The reason for this 1 star rating isn't the product sold here but the EXTREME slow processing of the order. In today's speedy delivery we are used to from Amazon (FREE 2-day shipping) I just find it unacceptable to have to wait 12-15 days until the order is even processed. Add to that the time for delivery and you surely have to wait THREE (3) weeks. Not acceptable and not appreciated that such slow processing is NOT communicated upon placing the order!
Katja
GBPrices are super okay & professional packaging Prices are super okay. What I love apart from the food: they pack everything so professional: all the cold stuff was delivered with ice and super safe packed. Love them, also the ready meals are good to take to work and the sausages are out of this world: try the beef sausages, you will die (positive way). Also, the website runs so smoothly, very happy. Thank you, german deli team
Kamila
GBVery pleased with my order. The items were shipped immediately, professionally packed. The frozen items came frozen because they were packed in a cooler with ice, which I really appreciated. Very pleased with my shipped from the German deli store. My items were shipped immediately, professionally packed. The frozen items came frozen because they were packed in a cooler with ice, which I really appreciated.
Keri Lages
GBTerrible customer service Terrible customer service. Order was damaged so I refused shipment. Called and emailed over 10+ times and when finally got a response they said they would credit and never did. So tired of following up with them and getting no where. I will never order again - beware. I do not recommend at all.