Got my amount but it was a little late I received my full amount of funds but I did receive it after 24 hours. Naturally, I wouldn't care about waiting longer than a day to receive my funds, but if I'm told that it will be given within 24 hours, then I do expect it to be given within that time.

SkinWallet needs Improved Customer Service So used skinwallet around 13/14 days ago. The experience was anything but smooth. I sent the skins and the payment to me error'd (apparently issues with their bots) If this is their normal way of dealings would I return? no. However they did eventually rectify my problem but from reading the reviews of others who've experience similar I will update my review but giving my opinion on what I feel would of helped in my situation. 1. Basic customer service skills/communication - if there is a problem and it's a serious and time consuming as you made this out to be. Then give the customer a time line. It's not good saying 'an admin will be in touch shortly' and 'payments will be starting to be sent in a few days' for a week later no payment made/0 communication on the delay or time frame. In short keep people in the loop and set time frames. If they're delayed it's not ideal but atleast we aren't kept wondering. 2. Overhaul your payment system - I've seen a few issues from bot errors or payment accounts supposedly dry. 3. Website banner/Chain email to warn of potential delays and time-frames. Save your support staff being overwhelmed with support tickets by communicating issues this way as they arise. I feel if you address these issues, you would elevate your customer service levels and avoid easily avoidable complaints. Ultimately my issue was sorted but 3 star is still the best I can review as I feel things could of gone a lot smoother while dealing with the issue.

The overall experience was decent The overall experience was decent, the payout to my PayPal took way longer than advertised. If they would tell you that it can take a few days I'd be totally fine with it, but the advertise that the money should arrive 24h later. Overall I'm happy with the site but I would wish they would change their wording on the payout with PayPal.

No Payment I have a traded for cash on this website before from around 2022 Jan-March, and received payment always within 24 hours. I recently came back to trade and it has been 48 hours since receiving my payment. Others have complained that the website is having too many issues. I am still waiting for my payment. Transaction ID: 43cfb6a2-4055-4cee-82b9-c0d3ad312157

Ignoring on emails and no money I deposited skins and its more than 4 days and no money received - still message "waiting for transaction". I sent many emails, also on marketing(at)skinswap.com what is mentioned here and still nothing. Dont deposit skins on this scam website Transaction ID: 566974f9-c6db-49f2-9869-2c338aa135d4