Same issue as many deposited a knife… Same issue as many deposited a knife worth $80 expecting 0-24hr pay out as needed the money asap really this is now the 5th day with support not having an eta and my email being ignored will change my review if resolved but I’d whole heartedly avoid this website I believe it to be a scam 0c55168a-5774-4d78-acb9-b72bcadd1d62

SkinWallet needs Improved Customer Service So used skinwallet around 13/14 days ago. The experience was anything but smooth. I sent the skins and the payment to me error'd (apparently issues with their bots) If this is their normal way of dealings would I return? no. However they did eventually rectify my problem but from reading the reviews of others who've experience similar I will update my review but giving my opinion on what I feel would of helped in my situation. 1. Basic customer service skills/communication - if there is a problem and it's a serious and time consuming as you made this out to be. Then give the customer a time line. It's not good saying 'an admin will be in touch shortly' and 'payments will be starting to be sent in a few days' for a week later no payment made/0 communication on the delay or time frame. In short keep people in the loop and set time frames. If they're delayed it's not ideal but atleast we aren't kept wondering. 2. Overhaul your payment system - I've seen a few issues from bot errors or payment accounts supposedly dry. 3. Website banner/Chain email to warn of potential delays and time-frames. Save your support staff being overwhelmed with support tickets by communicating issues this way as they arise. I feel if you address these issues, you would elevate your customer service levels and avoid easily avoidable complaints. Ultimately my issue was sorted but 3 star is still the best I can review as I feel things could of gone a lot smoother while dealing with the issue.

It’s been 48 hours and nothing It’s been 48 hours and nothing. Honestly when I see 24 hours I sort of expect that give or take a few hours but it’s quite frustrating. I was then told could be up to 72 hours. I’m rather irritated by this because I don’t like trusting PayPal at the best of times. The support team got back to me quickly so no fault there but the automated system or approval team really need to step their game up or hire more people

its been over 24 hours not received my… after 8 days the issue has been rectified and my money has been paid into my account, only thing i could recommend is improving your communication. over all thank you for sorting out the problem

Got my amount but it was a little late I received my full amount of funds but I did receive it after 24 hours. Naturally, I wouldn't care about waiting longer than a day to receive my funds, but if I'm told that it will be given within 24 hours, then I do expect it to be given within that time.