SCAMMERS !!! SCAMMERS !!!! On March 21, 2024 I signed up with MealPal, same day I was charged $2.17 for membership/subscription. I never placed an order/reservation with MealPal. Today my bank shows charge as “ATM Debit MealPal $71.86” I called my bank to dispute it. I’ll never use this service.

MP is a five star service, credit system not so much MealPal is a five star idea and service. However, I took off one star only because the new credits system is less favorable than the old system. It requires some juggling of the numbers to make sure there are enough credits to last the whole cycle, whereas it was a no brainer before. Perhaps consider switching back?

DEPLORABLE COMPANY WITH NO MORALS This company is deplorable and have no remorse, nor morals. I was out of the office due to bereavement of my mother who passed for about 2 weeks. I had so many credits leftover because of my time out of the office and requested for them to be rolled over without having to pay for a new subscription. They told me with no empathy that they cannot make an exception and change their policies under any circumstances. Cold hearted company right here that seems to be scamming a lot of people. Not worth it, especially because they lost a lot of partners so the selections suck.

Completely deceptive and poor billing… Completely deceptive and poor billing practices. Will happily charge you £12 for a 'trial', barely have any offerings available when you open the app (most of the time it says come back later), then if you don't use your trial credits in a few days they expire (meaninglessly, just to suck up your money for nothing) and they won't refund you. Basically just a cash grab. I wish I'd looked at the reems of other 1 star reviews saying the exact same thing before I joined.

Wonderful customer service While the app is definitely not my favorite, the customer service for MealPal is wonderful. I didn't realize I was going to be charged for a meal plan so soon after redeeming my free meal, so I called them and asked for a refund, as I had no intentions of buying a plan. They immediately canceled my account and issued my refund! They were very understanding and kind.