Bad UX, dark patterns, not worth the cost Not only are the restaurants you get access to limited, along with the food options (mostly chicken), they charge your account without letting you know for months and refuse a refund. I’ve lost hundreds of dollars to this passive subscription. A terrible company with dark patterns all over their UX. Steer clear and avoid at all costs!

Wonderful customer service While the app is definitely not my favorite, the customer service for MealPal is wonderful. I didn't realize I was going to be charged for a meal plan so soon after redeeming my free meal, so I called them and asked for a refund, as I had no intentions of buying a plan. They immediately canceled my account and issued my refund! They were very understanding and kind.

Scam Service is quite bad, less and less restaurants participate and customer service is bad. They also cancel all your unused meals you technically paid for as soon as you skip or cancel one cycle of subscription. Wouldn't make any exceptions even for a long term customer. I do not recommend.

Great deal all around It’s a pretty great selection of different food items at reasonable prices. Eating out for lunch in the city can be expensive, but meal-prepping every day is tiring as well. MealPal allows me to do a little bit of both for almost the same price as prepping every day.

BEWARE OF SCAM I loved the experience at first, but the company does not make it clear that you have to pay for another month of meals in order to access credits you have already paid for. For example, I paid for a month of credits (72) and at the end of the month I still had 42 credits left. When I tried to use these credits I was told that I cannot access them unless I pay for another month. When I asked if I could just cancel my account but use my credits that I had already paid for, the customer service team was very rude to me. A little kindness and empathy goes a long way and Meal Pal does not offer that. To me this feels very scammy because I essentially paid for meals that I can no longer get. It is a scam to advertise this company as a more affordable option when they force you to pay more money to access credits that you have already paid for. Don't make my mistake!!!!!!!!