Wonderful customer service While the app is definitely not my favorite, the customer service for MealPal is wonderful. I didn't realize I was going to be charged for a meal plan so soon after redeeming my free meal, so I called them and asked for a refund, as I had no intentions of buying a plan. They immediately canceled my account and issued my refund! They were very understanding and kind.

Mostly Great Before MealPal, I spent $12-$18 on lunch every day in SF. After switching to MealPal in September 2018, I have saved over $1000 on lunch. The options are usually phenomenal and range from healthy salads (which I try to eat) to more hearty things. My only two qualms are 1) portion size varies hugely by restaurant (and it's hard to judge based on a picture), which they've tried to combat by adding more transparency to the menu 2) UI/UX could definitely use improvement especially on the desktop version

MealPal is a fantastic way to save money on a necessary expense MealPal is a fantastic way to save on a huge monthly expense: lunch. I work in New York City, where it's easy to spend $12-15/day on a salad. By signing up for MealPal, I was able to cut my per meal expenses in half. And with such a wide variety of participating restaurants nearby, I haven't had to sacrifice on healthiness, portion size, or variety. I highly recommend!

SCAM As you can tell from a quick google search this is a great concept with poor execution. Their customer service is so bad that you are guaranteed to get scammed one way or another. They play all kinds of games to make money. Wether its renewing you into a more expensive plan without any notice or refusing to give refunds for meals that you couldn't pick up because the restaurant was closed- one way or another you will get scammed. Avoid!!

Completely deceptive and poor billing… Completely deceptive and poor billing practices. Will happily charge you £12 for a 'trial', barely have any offerings available when you open the app (most of the time it says come back later), then if you don't use your trial credits in a few days they expire (meaninglessly, just to suck up your money for nothing) and they won't refund you. Basically just a cash grab. I wish I'd looked at the reems of other 1 star reviews saying the exact same thing before I joined.