SCAM As you can tell from a quick google search this is a great concept with poor execution. Their customer service is so bad that you are guaranteed to get scammed one way or another. They play all kinds of games to make money. Wether its renewing you into a more expensive plan without any notice or refusing to give refunds for meals that you couldn't pick up because the restaurant was closed- one way or another you will get scammed. Avoid!!

Awful service Awful service, no customer response at all. Have to pay to even see what they have, and be warned - they'll rob you of your meals if you don't keep subscribing. It's also extortionately overpriced - restaurants have a "mealpal" special, which is basically a bare-bones, skimpy version of anything they'd normally sell. The only exception is Patty & Bun, who offer a decent lunch, so if you're happy to eat burger & chips every day it's probably just about worth it. Though still more expensive than a daily McDonalds.

Wonderful customer service While the app is definitely not my favorite, the customer service for MealPal is wonderful. I didn't realize I was going to be charged for a meal plan so soon after redeeming my free meal, so I called them and asked for a refund, as I had no intentions of buying a plan. They immediately canceled my account and issued my refund! They were very understanding and kind.

Review from a Long-Time User As someone who's used MealPal for several years, I've seen a change in value. Previously, lunch options often came under $7, making it a budget-friendly choice. However, they have introduced a complex credits-based scheme with hidden expiry terms. The savings are negligible once you factor in the deceptive tactics. When I did the math, I would have been better off purchasing lunch directly from the restaurants. Alternatively, seek out individual restaurant loyalty programs and opt in to their loyalty benefits instead. There is no risk, and you'll save more.

Good value and quick but not all restaurants are good Very good value and quick to get food. But some places give tiny portions and there isn't any ratings on the site for restaurants or meals, despite giving feedback on each meal eaten I tend to go to the same 3 or 4 places most of the time. Restaurants tend to rotate meals most days but do not really change what's on offer over any extended period so it can get boring But overall the value and time saved in line makes it very worthwhile