Wonderful customer service While the app is definitely not my favorite, the customer service for MealPal is wonderful. I didn't realize I was going to be charged for a meal plan so soon after redeeming my free meal, so I called them and asked for a refund, as I had no intentions of buying a plan. They immediately canceled my account and issued my refund! They were very understanding and kind.

Awful service Awful service, no customer response at all. Have to pay to even see what they have, and be warned - they'll rob you of your meals if you don't keep subscribing. It's also extortionately overpriced - restaurants have a "mealpal" special, which is basically a bare-bones, skimpy version of anything they'd normally sell. The only exception is Patty & Bun, who offer a decent lunch, so if you're happy to eat burger & chips every day it's probably just about worth it. Though still more expensive than a daily McDonalds.

AVOID SIGNING IN. THEY WILL SCAM YOU I signed up for a promotion using my husband's credit card, and everything seemed fine on the first day. However, on the second day when I attempted to redeem the offer, the app stopped working, and they removed the promotion. Instead, they tried to charge me the full amount since my husband was already enrolled. To make matters worse, when I decided to cancel the subscription, they not only charged a cancellation fee but also billed me for the food I hadn't even received. The restaurant food portions are disappointingly small compared to the full price. I strongly recommend against signing up for this promotion, as it's not worth the trouble and expense

DEPLORABLE COMPANY WITH NO MORALS This company is deplorable and have no remorse, nor morals. I was out of the office due to bereavement of my mother who passed for about 2 weeks. I had so many credits leftover because of my time out of the office and requested for them to be rolled over without having to pay for a new subscription. They told me with no empathy that they cannot make an exception and change their policies under any circumstances. Cold hearted company right here that seems to be scamming a lot of people. Not worth it, especially because they lost a lot of partners so the selections suck.

Pictures say 1000 words I very much enjoy the concept and theory. It exposes a clientele to a list of vendors they may not have considered due to the curated nature of the meal. However, pictures should be submitted day of or the exact image of the food that is being picked up. Portions need to be realistic as we know this is slightly discounted but if a person has to buy more food it costs more overall. All in all, love the product and platform and east just want the pick up to represent the picture accurately.