Completely deceptive and poor billing… Completely deceptive and poor billing practices. Will happily charge you £12 for a 'trial', barely have any offerings available when you open the app (most of the time it says come back later), then if you don't use your trial credits in a few days they expire (meaninglessly, just to suck up your money for nothing) and they won't refund you. Basically just a cash grab. I wish I'd looked at the reems of other 1 star reviews saying the exact same thing before I joined.

MP is a five star service, credit system not so much MealPal is a five star idea and service. However, I took off one star only because the new credits system is less favorable than the old system. It requires some juggling of the numbers to make sure there are enough credits to last the whole cycle, whereas it was a no brainer before. Perhaps consider switching back?

Good value and quick but not all restaurants are good Very good value and quick to get food. But some places give tiny portions and there isn't any ratings on the site for restaurants or meals, despite giving feedback on each meal eaten I tend to go to the same 3 or 4 places most of the time. Restaurants tend to rotate meals most days but do not really change what's on offer over any extended period so it can get boring But overall the value and time saved in line makes it very worthwhile

Awful service Awful service, no customer response at all. Have to pay to even see what they have, and be warned - they'll rob you of your meals if you don't keep subscribing. It's also extortionately overpriced - restaurants have a "mealpal" special, which is basically a bare-bones, skimpy version of anything they'd normally sell. The only exception is Patty & Bun, who offer a decent lunch, so if you're happy to eat burger & chips every day it's probably just about worth it. Though still more expensive than a daily McDonalds.

Pictures say 1000 words I very much enjoy the concept and theory. It exposes a clientele to a list of vendors they may not have considered due to the curated nature of the meal. However, pictures should be submitted day of or the exact image of the food that is being picked up. Portions need to be realistic as we know this is slightly discounted but if a person has to buy more food it costs more overall. All in all, love the product and platform and east just want the pick up to represent the picture accurately.