Fernanda Silva
GBAVOID SIGNING IN. THEY WILL SCAM YOU I signed up for a promotion using my husband's credit card, and everything seemed fine on the first day. However, on the second day when I attempted to redeem the offer, the app stopped working, and they removed the promotion. Instead, they tried to charge me the full amount since my husband was already enrolled. To make matters worse, when I decided to cancel the subscription, they not only charged a cancellation fee but also billed me for the food I hadn't even received. The restaurant food portions are disappointingly small compared to the full price. I strongly recommend against signing up for this promotion, as it's not worth the trouble and expense
BoycottMealPal
GBI got scammed too I got scammed too. Mealpal used the pandemic to their advantage. In true scumbag exploitative fashion, in moment of crisis, they decide to deactivate and wipe out unused meals and plans, and charge for new plan, without any advance notice! When I wrote them to ask about it, they said it's in the terms and conditions. Way to go Mealpal. Send endless promotional emails to get new business when times are good, but secretly deactivate plans when times are bad. Couldn't even send one warning email to customers to spend down or cancel plan to avoid losing meals or undue charges. Disgusting!
David
GBGood value and quick but not all restaurants are good Very good value and quick to get food. But some places give tiny portions and there isn't any ratings on the site for restaurants or meals, despite giving feedback on each meal eaten I tend to go to the same 3 or 4 places most of the time. Restaurants tend to rotate meals most days but do not really change what's on offer over any extended period so it can get boring But overall the value and time saved in line makes it very worthwhile
Stephanie Kay
GBWonderful customer service While the app is definitely not my favorite, the customer service for MealPal is wonderful. I didn't realize I was going to be charged for a meal plan so soon after redeeming my free meal, so I called them and asked for a refund, as I had no intentions of buying a plan. They immediately canceled my account and issued my refund! They were very understanding and kind.
James Londos
CATerrible experience. Bad company. Terrible. Buyer beware. My credits I paid for were cancelled and I was never notified by email. Read the other reviews, it has happened to sooo many other people. They are just a middle man if you have a restaurant you like just approach them directly to get a bulk discount. Mealpal adds nothing of value you cant do yourself. Very little selection now meals are small. Very bad morals this company has, STAY AWAY!