Great deal all around It’s a pretty great selection of different food items at reasonable prices. Eating out for lunch in the city can be expensive, but meal-prepping every day is tiring as well. MealPal allows me to do a little bit of both for almost the same price as prepping every day.

Bad UX, dark patterns, not worth the cost Not only are the restaurants you get access to limited, along with the food options (mostly chicken), they charge your account without letting you know for months and refuse a refund. I’ve lost hundreds of dollars to this passive subscription. A terrible company with dark patterns all over their UX. Steer clear and avoid at all costs!

I got scammed too I got scammed too. Mealpal used the pandemic to their advantage. In true scumbag exploitative fashion, in moment of crisis, they decide to deactivate and wipe out unused meals and plans, and charge for new plan, without any advance notice! When I wrote them to ask about it, they said it's in the terms and conditions. Way to go Mealpal. Send endless promotional emails to get new business when times are good, but secretly deactivate plans when times are bad. Couldn't even send one warning email to customers to spend down or cancel plan to avoid losing meals or undue charges. Disgusting!

MP is a five star service, credit system not so much MealPal is a five star idea and service. However, I took off one star only because the new credits system is less favorable than the old system. It requires some juggling of the numbers to make sure there are enough credits to last the whole cycle, whereas it was a no brainer before. Perhaps consider switching back?

Wonderful customer service While the app is definitely not my favorite, the customer service for MealPal is wonderful. I didn't realize I was going to be charged for a meal plan so soon after redeeming my free meal, so I called them and asked for a refund, as I had no intentions of buying a plan. They immediately canceled my account and issued my refund! They were very understanding and kind.