Great deal all around It’s a pretty great selection of different food items at reasonable prices. Eating out for lunch in the city can be expensive, but meal-prepping every day is tiring as well. MealPal allows me to do a little bit of both for almost the same price as prepping every day.

Wonderful customer service While the app is definitely not my favorite, the customer service for MealPal is wonderful. I didn't realize I was going to be charged for a meal plan so soon after redeeming my free meal, so I called them and asked for a refund, as I had no intentions of buying a plan. They immediately canceled my account and issued my refund! They were very understanding and kind.

SCAM As you can tell from a quick google search this is a great concept with poor execution. Their customer service is so bad that you are guaranteed to get scammed one way or another. They play all kinds of games to make money. Wether its renewing you into a more expensive plan without any notice or refusing to give refunds for meals that you couldn't pick up because the restaurant was closed- one way or another you will get scammed. Avoid!!

MP is a five star service, credit system not so much MealPal is a five star idea and service. However, I took off one star only because the new credits system is less favorable than the old system. It requires some juggling of the numbers to make sure there are enough credits to last the whole cycle, whereas it was a no brainer before. Perhaps consider switching back?

Review from a Long-Time User As someone who's used MealPal for several years, I've seen a change in value. Previously, lunch options often came under $7, making it a budget-friendly choice. However, they have introduced a complex credits-based scheme with hidden expiry terms. The savings are negligible once you factor in the deceptive tactics. When I did the math, I would have been better off purchasing lunch directly from the restaurants. Alternatively, seek out individual restaurant loyalty programs and opt in to their loyalty benefits instead. There is no risk, and you'll save more.