DEPLORABLE COMPANY WITH NO MORALS This company is deplorable and have no remorse, nor morals. I was out of the office due to bereavement of my mother who passed for about 2 weeks. I had so many credits leftover because of my time out of the office and requested for them to be rolled over without having to pay for a new subscription. They told me with no empathy that they cannot make an exception and change their policies under any circumstances. Cold hearted company right here that seems to be scamming a lot of people. Not worth it, especially because they lost a lot of partners so the selections suck.

Scam Service is quite bad, less and less restaurants participate and customer service is bad. They also cancel all your unused meals you technically paid for as soon as you skip or cancel one cycle of subscription. Wouldn't make any exceptions even for a long term customer. I do not recommend.

Completely deceptive and poor billing… Completely deceptive and poor billing practices. Will happily charge you £12 for a 'trial', barely have any offerings available when you open the app (most of the time it says come back later), then if you don't use your trial credits in a few days they expire (meaninglessly, just to suck up your money for nothing) and they won't refund you. Basically just a cash grab. I wish I'd looked at the reems of other 1 star reviews saying the exact same thing before I joined.

Good value and quick but not all restaurants are good Very good value and quick to get food. But some places give tiny portions and there isn't any ratings on the site for restaurants or meals, despite giving feedback on each meal eaten I tend to go to the same 3 or 4 places most of the time. Restaurants tend to rotate meals most days but do not really change what's on offer over any extended period so it can get boring But overall the value and time saved in line makes it very worthwhile

Wonderful customer service While the app is definitely not my favorite, the customer service for MealPal is wonderful. I didn't realize I was going to be charged for a meal plan so soon after redeeming my free meal, so I called them and asked for a refund, as I had no intentions of buying a plan. They immediately canceled my account and issued my refund! They were very understanding and kind.