Completely deceptive and poor billing… Completely deceptive and poor billing practices. Will happily charge you £12 for a 'trial', barely have any offerings available when you open the app (most of the time it says come back later), then if you don't use your trial credits in a few days they expire (meaninglessly, just to suck up your money for nothing) and they won't refund you. Basically just a cash grab. I wish I'd looked at the reems of other 1 star reviews saying the exact same thing before I joined.

Mostly Great Before MealPal, I spent $12-$18 on lunch every day in SF. After switching to MealPal in September 2018, I have saved over $1000 on lunch. The options are usually phenomenal and range from healthy salads (which I try to eat) to more hearty things. My only two qualms are 1) portion size varies hugely by restaurant (and it's hard to judge based on a picture), which they've tried to combat by adding more transparency to the menu 2) UI/UX could definitely use improvement especially on the desktop version

Awful service Awful service, no customer response at all. Have to pay to even see what they have, and be warned - they'll rob you of your meals if you don't keep subscribing. It's also extortionately overpriced - restaurants have a "mealpal" special, which is basically a bare-bones, skimpy version of anything they'd normally sell. The only exception is Patty & Bun, who offer a decent lunch, so if you're happy to eat burger & chips every day it's probably just about worth it. Though still more expensive than a daily McDonalds.

Review from a Long-Time User As someone who's used MealPal for several years, I've seen a change in value. Previously, lunch options often came under $7, making it a budget-friendly choice. However, they have introduced a complex credits-based scheme with hidden expiry terms. The savings are negligible once you factor in the deceptive tactics. When I did the math, I would have been better off purchasing lunch directly from the restaurants. Alternatively, seek out individual restaurant loyalty programs and opt in to their loyalty benefits instead. There is no risk, and you'll save more.

SCAMMERS !!! SCAMMERS !!!! On March 21, 2024 I signed up with MealPal, same day I was charged $2.17 for membership/subscription. I never placed an order/reservation with MealPal. Today my bank shows charge as “ATM Debit MealPal $71.86” I called my bank to dispute it. I’ll never use this service.