Madi Roethler
GBBEWARE OF SCAM I loved the experience at first, but the company does not make it clear that you have to pay for another month of meals in order to access credits you have already paid for. For example, I paid for a month of credits (72) and at the end of the month I still had 42 credits left. When I tried to use these credits I was told that I cannot access them unless I pay for another month. When I asked if I could just cancel my account but use my credits that I had already paid for, the customer service team was very rude to me. A little kindness and empathy goes a long way and Meal Pal does not offer that. To me this feels very scammy because I essentially paid for meals that I can no longer get. It is a scam to advertise this company as a more affordable option when they force you to pay more money to access credits that you have already paid for. Don't make my mistake!!!!!!!!
Mariya C
GBBad UX, dark patterns, not worth the cost Not only are the restaurants you get access to limited, along with the food options (mostly chicken), they charge your account without letting you know for months and refuse a refund. I’ve lost hundreds of dollars to this passive subscription. A terrible company with dark patterns all over their UX. Steer clear and avoid at all costs!
Colin
GBGreat deal all around It’s a pretty great selection of different food items at reasonable prices. Eating out for lunch in the city can be expensive, but meal-prepping every day is tiring as well. MealPal allows me to do a little bit of both for almost the same price as prepping every day.
BoycottMealPal
GBI got scammed too I got scammed too. Mealpal used the pandemic to their advantage. In true scumbag exploitative fashion, in moment of crisis, they decide to deactivate and wipe out unused meals and plans, and charge for new plan, without any advance notice! When I wrote them to ask about it, they said it's in the terms and conditions. Way to go Mealpal. Send endless promotional emails to get new business when times are good, but secretly deactivate plans when times are bad. Couldn't even send one warning email to customers to spend down or cancel plan to avoid losing meals or undue charges. Disgusting!
James Londos
CATerrible experience. Bad company. Terrible. Buyer beware. My credits I paid for were cancelled and I was never notified by email. Read the other reviews, it has happened to sooo many other people. They are just a middle man if you have a restaurant you like just approach them directly to get a bulk discount. Mealpal adds nothing of value you cant do yourself. Very little selection now meals are small. Very bad morals this company has, STAY AWAY!