Mostly Great Before MealPal, I spent $12-$18 on lunch every day in SF. After switching to MealPal in September 2018, I have saved over $1000 on lunch. The options are usually phenomenal and range from healthy salads (which I try to eat) to more hearty things. My only two qualms are 1) portion size varies hugely by restaurant (and it's hard to judge based on a picture), which they've tried to combat by adding more transparency to the menu 2) UI/UX could definitely use improvement especially on the desktop version

SCAM As you can tell from a quick google search this is a great concept with poor execution. Their customer service is so bad that you are guaranteed to get scammed one way or another. They play all kinds of games to make money. Wether its renewing you into a more expensive plan without any notice or refusing to give refunds for meals that you couldn't pick up because the restaurant was closed- one way or another you will get scammed. Avoid!!

Wonderful customer service While the app is definitely not my favorite, the customer service for MealPal is wonderful. I didn't realize I was going to be charged for a meal plan so soon after redeeming my free meal, so I called them and asked for a refund, as I had no intentions of buying a plan. They immediately canceled my account and issued my refund! They were very understanding and kind.

MP is a five star service, credit system not so much MealPal is a five star idea and service. However, I took off one star only because the new credits system is less favorable than the old system. It requires some juggling of the numbers to make sure there are enough credits to last the whole cycle, whereas it was a no brainer before. Perhaps consider switching back?

SCAMMERS !!! SCAMMERS !!!! On March 21, 2024 I signed up with MealPal, same day I was charged $2.17 for membership/subscription. I never placed an order/reservation with MealPal. Today my bank shows charge as “ATM Debit MealPal $71.86” I called my bank to dispute it. I’ll never use this service.