Tas
GBSCAM As you can tell from a quick google search this is a great concept with poor execution. Their customer service is so bad that you are guaranteed to get scammed one way or another. They play all kinds of games to make money. Wether its renewing you into a more expensive plan without any notice or refusing to give refunds for meals that you couldn't pick up because the restaurant was closed- one way or another you will get scammed. Avoid!!
Aaanda
CAScam Service is quite bad, less and less restaurants participate and customer service is bad. They also cancel all your unused meals you technically paid for as soon as you skip or cancel one cycle of subscription. Wouldn't make any exceptions even for a long term customer. I do not recommend.
Mariya C
GBBad UX, dark patterns, not worth the cost Not only are the restaurants you get access to limited, along with the food options (mostly chicken), they charge your account without letting you know for months and refuse a refund. I’ve lost hundreds of dollars to this passive subscription. A terrible company with dark patterns all over their UX. Steer clear and avoid at all costs!
Stephanie Kay
GBWonderful customer service While the app is definitely not my favorite, the customer service for MealPal is wonderful. I didn't realize I was going to be charged for a meal plan so soon after redeeming my free meal, so I called them and asked for a refund, as I had no intentions of buying a plan. They immediately canceled my account and issued my refund! They were very understanding and kind.
Matt c
GBReview from a Long-Time User As someone who's used MealPal for several years, I've seen a change in value. Previously, lunch options often came under $7, making it a budget-friendly choice. However, they have introduced a complex credits-based scheme with hidden expiry terms. The savings are negligible once you factor in the deceptive tactics. When I did the math, I would have been better off purchasing lunch directly from the restaurants. Alternatively, seek out individual restaurant loyalty programs and opt in to their loyalty benefits instead. There is no risk, and you'll save more.