David
GBGood value and quick but not all restaurants are good Very good value and quick to get food. But some places give tiny portions and there isn't any ratings on the site for restaurants or meals, despite giving feedback on each meal eaten I tend to go to the same 3 or 4 places most of the time. Restaurants tend to rotate meals most days but do not really change what's on offer over any extended period so it can get boring But overall the value and time saved in line makes it very worthwhile
BoycottMealPal
GBI got scammed too I got scammed too. Mealpal used the pandemic to their advantage. In true scumbag exploitative fashion, in moment of crisis, they decide to deactivate and wipe out unused meals and plans, and charge for new plan, without any advance notice! When I wrote them to ask about it, they said it's in the terms and conditions. Way to go Mealpal. Send endless promotional emails to get new business when times are good, but secretly deactivate plans when times are bad. Couldn't even send one warning email to customers to spend down or cancel plan to avoid losing meals or undue charges. Disgusting!
Madi Roethler
GBBEWARE OF SCAM I loved the experience at first, but the company does not make it clear that you have to pay for another month of meals in order to access credits you have already paid for. For example, I paid for a month of credits (72) and at the end of the month I still had 42 credits left. When I tried to use these credits I was told that I cannot access them unless I pay for another month. When I asked if I could just cancel my account but use my credits that I had already paid for, the customer service team was very rude to me. A little kindness and empathy goes a long way and Meal Pal does not offer that. To me this feels very scammy because I essentially paid for meals that I can no longer get. It is a scam to advertise this company as a more affordable option when they force you to pay more money to access credits that you have already paid for. Don't make my mistake!!!!!!!!
Reece
GBCompletely deceptive and poor billing… Completely deceptive and poor billing practices. Will happily charge you £12 for a 'trial', barely have any offerings available when you open the app (most of the time it says come back later), then if you don't use your trial credits in a few days they expire (meaninglessly, just to suck up your money for nothing) and they won't refund you. Basically just a cash grab. I wish I'd looked at the reems of other 1 star reviews saying the exact same thing before I joined.
Aaanda
CAScam Service is quite bad, less and less restaurants participate and customer service is bad. They also cancel all your unused meals you technically paid for as soon as you skip or cancel one cycle of subscription. Wouldn't make any exceptions even for a long term customer. I do not recommend.