Wonderful customer service While the app is definitely not my favorite, the customer service for MealPal is wonderful. I didn't realize I was going to be charged for a meal plan so soon after redeeming my free meal, so I called them and asked for a refund, as I had no intentions of buying a plan. They immediately canceled my account and issued my refund! They were very understanding and kind.

DEPLORABLE COMPANY WITH NO MORALS This company is deplorable and have no remorse, nor morals. I was out of the office due to bereavement of my mother who passed for about 2 weeks. I had so many credits leftover because of my time out of the office and requested for them to be rolled over without having to pay for a new subscription. They told me with no empathy that they cannot make an exception and change their policies under any circumstances. Cold hearted company right here that seems to be scamming a lot of people. Not worth it, especially because they lost a lot of partners so the selections suck.

MealPal is a fantastic way to save money on a necessary expense MealPal is a fantastic way to save on a huge monthly expense: lunch. I work in New York City, where it's easy to spend $12-15/day on a salad. By signing up for MealPal, I was able to cut my per meal expenses in half. And with such a wide variety of participating restaurants nearby, I haven't had to sacrifice on healthiness, portion size, or variety. I highly recommend!

Review from a Long-Time User As someone who's used MealPal for several years, I've seen a change in value. Previously, lunch options often came under $7, making it a budget-friendly choice. However, they have introduced a complex credits-based scheme with hidden expiry terms. The savings are negligible once you factor in the deceptive tactics. When I did the math, I would have been better off purchasing lunch directly from the restaurants. Alternatively, seek out individual restaurant loyalty programs and opt in to their loyalty benefits instead. There is no risk, and you'll save more.

Bad UX, dark patterns, not worth the cost Not only are the restaurants you get access to limited, along with the food options (mostly chicken), they charge your account without letting you know for months and refuse a refund. I’ve lost hundreds of dollars to this passive subscription. A terrible company with dark patterns all over their UX. Steer clear and avoid at all costs!