BEWARE OF SCAM I loved the experience at first, but the company does not make it clear that you have to pay for another month of meals in order to access credits you have already paid for. For example, I paid for a month of credits (72) and at the end of the month I still had 42 credits left. When I tried to use these credits I was told that I cannot access them unless I pay for another month. When I asked if I could just cancel my account but use my credits that I had already paid for, the customer service team was very rude to me. A little kindness and empathy goes a long way and Meal Pal does not offer that. To me this feels very scammy because I essentially paid for meals that I can no longer get. It is a scam to advertise this company as a more affordable option when they force you to pay more money to access credits that you have already paid for. Don't make my mistake!!!!!!!!

Wonderful customer service While the app is definitely not my favorite, the customer service for MealPal is wonderful. I didn't realize I was going to be charged for a meal plan so soon after redeeming my free meal, so I called them and asked for a refund, as I had no intentions of buying a plan. They immediately canceled my account and issued my refund! They were very understanding and kind.

Mostly Great Before MealPal, I spent $12-$18 on lunch every day in SF. After switching to MealPal in September 2018, I have saved over $1000 on lunch. The options are usually phenomenal and range from healthy salads (which I try to eat) to more hearty things. My only two qualms are 1) portion size varies hugely by restaurant (and it's hard to judge based on a picture), which they've tried to combat by adding more transparency to the menu 2) UI/UX could definitely use improvement especially on the desktop version

Awful service Awful service, no customer response at all. Have to pay to even see what they have, and be warned - they'll rob you of your meals if you don't keep subscribing. It's also extortionately overpriced - restaurants have a "mealpal" special, which is basically a bare-bones, skimpy version of anything they'd normally sell. The only exception is Patty & Bun, who offer a decent lunch, so if you're happy to eat burger & chips every day it's probably just about worth it. Though still more expensive than a daily McDonalds.

I got scammed too I got scammed too. Mealpal used the pandemic to their advantage. In true scumbag exploitative fashion, in moment of crisis, they decide to deactivate and wipe out unused meals and plans, and charge for new plan, without any advance notice! When I wrote them to ask about it, they said it's in the terms and conditions. Way to go Mealpal. Send endless promotional emails to get new business when times are good, but secretly deactivate plans when times are bad. Couldn't even send one warning email to customers to spend down or cancel plan to avoid losing meals or undue charges. Disgusting!