SCAMMERS !!! SCAMMERS !!!! On March 21, 2024 I signed up with MealPal, same day I was charged $2.17 for membership/subscription. I never placed an order/reservation with MealPal. Today my bank shows charge as “ATM Debit MealPal $71.86” I called my bank to dispute it. I’ll never use this service.

Review from a Long-Time User As someone who's used MealPal for several years, I've seen a change in value. Previously, lunch options often came under $7, making it a budget-friendly choice. However, they have introduced a complex credits-based scheme with hidden expiry terms. The savings are negligible once you factor in the deceptive tactics. When I did the math, I would have been better off purchasing lunch directly from the restaurants. Alternatively, seek out individual restaurant loyalty programs and opt in to their loyalty benefits instead. There is no risk, and you'll save more.

Wonderful customer service While the app is definitely not my favorite, the customer service for MealPal is wonderful. I didn't realize I was going to be charged for a meal plan so soon after redeeming my free meal, so I called them and asked for a refund, as I had no intentions of buying a plan. They immediately canceled my account and issued my refund! They were very understanding and kind.

Scam Service is quite bad, less and less restaurants participate and customer service is bad. They also cancel all your unused meals you technically paid for as soon as you skip or cancel one cycle of subscription. Wouldn't make any exceptions even for a long term customer. I do not recommend.

Mostly Great Before MealPal, I spent $12-$18 on lunch every day in SF. After switching to MealPal in September 2018, I have saved over $1000 on lunch. The options are usually phenomenal and range from healthy salads (which I try to eat) to more hearty things. My only two qualms are 1) portion size varies hugely by restaurant (and it's hard to judge based on a picture), which they've tried to combat by adding more transparency to the menu 2) UI/UX could definitely use improvement especially on the desktop version