Completely deceptive and poor billing… Completely deceptive and poor billing practices. Will happily charge you £12 for a 'trial', barely have any offerings available when you open the app (most of the time it says come back later), then if you don't use your trial credits in a few days they expire (meaninglessly, just to suck up your money for nothing) and they won't refund you. Basically just a cash grab. I wish I'd looked at the reems of other 1 star reviews saying the exact same thing before I joined.

Terrible experience. Bad company. Terrible. Buyer beware. My credits I paid for were cancelled and I was never notified by email. Read the other reviews, it has happened to sooo many other people. They are just a middle man if you have a restaurant you like just approach them directly to get a bulk discount. Mealpal adds nothing of value you cant do yourself. Very little selection now meals are small. Very bad morals this company has, STAY AWAY!

Scam Service is quite bad, less and less restaurants participate and customer service is bad. They also cancel all your unused meals you technically paid for as soon as you skip or cancel one cycle of subscription. Wouldn't make any exceptions even for a long term customer. I do not recommend.

Great option for the city If you're willing to have limited options but good ones, it's a great economical way to do lunch in NYC. It's hard to cook and bring food in this city when you're working long hours so this is consistently a great way to keep me from spending too much on meals.

Wonderful customer service While the app is definitely not my favorite, the customer service for MealPal is wonderful. I didn't realize I was going to be charged for a meal plan so soon after redeeming my free meal, so I called them and asked for a refund, as I had no intentions of buying a plan. They immediately canceled my account and issued my refund! They were very understanding and kind.