worse customer service I have… worse customer service I have experienced in a long time. they mistakenly canceled a portion of my order and now I am waiting over 6 weeks for the final part I had to re-order for install. spent over 4K and still received awful follow-up. will never order from them again.

Very bad company I bought an open box (High cone planter by Vondom). It was shipped the wrong item (I received a broken Amax Pendant on a palette!!!!!). After one e-mail with pictures and many calls, we have always the palette on our driveway. they didn't send someone to pickup. The company keeps our money ($443) and seems to do nothing to fix the situation they created. Poor communication and customer service.

I bought a $3,000 flush mount ceiling… I bought a $3,000 flush mount ceiling lamp. For starters, the lamp came slightly damaged, which wasn't their fault. They offered me 10% off to keep, which I accepted. However, once I had the electrician installed it, the dimmer didn't work. I called them and they were nice in the beginning trying to help me troubleshoot the issue. During this time, I had the electrician come out three times doing what they told me to do, but in the end, the electrician told me that this is a commercial light and uses 5 wires, while residential homes use 3 wires. So, when I called them to tell them this, they first said, I took the 10% off and accepted it. I had to remind them that was for the damage. After I overcame that, next they said it has been too long since I ordered the light, but then I told them that I have been in constant contact with them about this and I had to schedule the electrician three times to come out which takes time as well. In the end, they basically said that they sell residential and commercial lights and that I should have called them before ordering to confirm. The bottom line, this company will absolutely do anything to not refund you.

Good restaurants Good restaurants. All features are equally nice.

free gifts from Ylighting… We bought a wall sconce from Ylighting last summer for a new house. There was a floor lamp included for free! I didn't want to spend $400. for one wall sconce, but I really liked the free floor lamp which came with it. So, it seemed like a good deal to get 2 lamps for the price of one...The floor lamp is called HangMan. Wonderful design, adjusts 2 ways, easy to turn on and off and dim with just a touch. We loved it, and I tried to buy another, but found out it had been discontinued. Two months after we started using it, the Hangman floor lamp burnt out and there is no bulb to replace...so I contacted Ylighting and they basically told me I was on my own. Now I am worried about the wall sconce, will it work when we are ready to install it this summer? Also, I guess there is no such thing as a "free" lamp...just a defective one that they may have been trying to get rid of, as part of a promo for buying their other products. I wouldn't have bought the expensive wall sconce if I had known the floor lamp would not operate after 2 months. Lesson learned, buyer beware of free gifts from Ylighting!