Shamus Khan
GBOne of the worst customer experiences… One of the worst customer experiences I've had. I was sent an email June 2nd that my order has shipped. It is now July 7th. It hasn't shipped. I've called three times and each time they tell me it will be sent on Friday. It's bedroom furniture. I'd invited guests to stay the weekend of the 4th--a month after I was told it had shipped. I had nowhere for them to sleep. No real apology. No credit. Just a terrible experience all around.
Alberto Micha
GBThe product was not as advertise The product was not as advertise I bought 3 outdoor fans wet rated after 8 months of use they stop working because they were not manufactured for outdoors I ask for a replacement or reimbursement they denied it
Stephen Rothschild
GBAdvertised loss leader at steep… Advertised loss leader at steep discount. I ordered it. It never came. Company keeps delaying delivery date and offering cancellation, which is inadaquate because I passed on other holiday discounts which no longer are available for this lamp. Dishonest people.
ADAM
GBVery bad company I bought an open box (High cone planter by Vondom). It was shipped the wrong item (I received a broken Amax Pendant on a palette!!!!!). After one e-mail with pictures and many calls, we have always the palette on our driveway. they didn't send someone to pickup. The company keeps our money ($443) and seems to do nothing to fix the situation they created. Poor communication and customer service.
MM
GBCustomer service sucks and is rude… Customer service sucks and is rude while trying to actually purchase a product. Can only imagine they're worse once they have your money!