Seamless has seems After 5 years of giving this company my money I've finally had enough. Uber eats here I come. Deliveries went terribly and customer service could care less. If u dont appreciate my business, I'll go elsewhere.

Random issues Half the time im not being helped properly. Sometimes they mess up, and I am the one who suffers from it. If a restaurant cannot complete my order because they are closed or no longer have the food I want, I still get charged, and im the one that has to wait 5-7 days or more for a refund. Why not instantly refund me so I can order from someone else? Today I placed an order of 2 dishes, but only received one. They're solution is for me to wait a week to get refunded. Great, so now I have to split the food with my wife (which is never an issue for me) only that there are 7 dumplings. The representative abruptly ended the chat when I was still typing. A few of them are rude. If only we could rate them after the chat has ended maybe their boss will take action

Refused to issue refund Called a restaurant that I ordered from that was pickup only to cancel my order. Was told to call the restaurant instead. In the two minutes it took me to connect to a customer service agent, the restaurant decided to start making my food in a clear money grab that made me in eligible for a refund. The agent was able to offer me a maximum of a $10 refund on a $30 charge, only after I said that the five dollars and seven dollars she originally offered were not acceptable. There were also no supervisors available, so she opened a ticket for me, but I doubt that anyone will call me back. After that she abruptly ended the chat. Poor customer service and I am out $30.

Seamless/GrubHub is horrible First off, I have used Seamless prior to them being bought by GrubHub. Ever since that occurred they have gone down the toilet. Drivers taking so much longer than they should, do not follow directions or do not even English. Why they even allow non English speaking drivers baffles me. When you contact customer service, you can spend 50-75.00 for an order and it be ice cold. The customer service rep will offer you 5.00 credit, then if you’re unhappy with that, 7.00. Which honestly doesn’t even cover the service fee they charge. It’s absolutely ridiculous how they have gone downhill. Use Uber Eats. So much better and better customer service.

I accidentally went through Seamless to… I accidentally went through Seamless to order pizza from Pizza Hut. Pizza Hut didn't know anything about the special offer that Seamless offered. Also, it was a lot more expensive than if I would have just went through Pizza Hut. I didn't have the food delivered, I picked it up. I won't make this mistake again.