Seamless is not seamless We ordered McDonalds though Seamless, the driver didn't speak any English and couldn't follow the directions given to find our address. 2 calls with her as well as text, 2 chats with customer service and a phone call with customer service, an hour later we had cold McDonalds. Definitely not worth $40. They gave their scripted empathy but offered no credit whatsoever.

Seamless is great Seamless is great! The food options are wonderful and if there's a problem with your food order they do all they can to make sure the customer is taken care of. I love the estimated arrival times because they are always pretty accurate. The delivery service is a little pricey once you add up the cost of food, taxes, delivery fee and tip, but when it's late and you don't feel like going out, it's worth it.

They didn't deliver the food…I got charged, no refund, no communication Delivery person didn't deliver the food order. I contacted Seamless. Seamless apologized and would issue a refund and a 20% coupon. Neither refund nor a 20% coupon happened. A week later, i again contacted Seamless. Apologies, would issue a refund and a 20% coupon. Got the 20% coupon, no refund. Contacted again today, some 3 weeks later. The guy claims it's refunded but he needs virtually all the numbers on my card to "file a report" I've saved screenshots of all relevant records and chats. I'm done giving out numbers, I'm done filing reports about reports. I've moved on to my next step: letting the public know about how I experienced getting cheated by Seamless. Oh, my oh my: the overall rating here at trustpilot seems to be ABYSMAL! I'm so shocked. Save your mental health, get your meals another way.

They will rip you off by adding a… They will rip you off by adding a tremendous amount of fees and suggested tip and you'll never have an opportunity to stop the transaction. If you cancel, they'll insist they can't give you a refund and will only give you a credit towards a future transaction. The customer support is horrible. Total ripoff.

They never deliver food or give… They never deliver food or give refunds. This app is highway robbery! And because it’s a big business it doesn’t even care. Spend $40 for air. Literally received nothing and was told they don’t do redelivers and they can’t refund me. This company is thrash