Seamless

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1.85
Based on 20 Reviews

5

15.00%

4

5.00%

3

0.00%

2

10.00%

1

70.00%
About Seamless

SeamlessWeb is the fastest, easiest, and smartest way to order food delivery online

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Robert Contreras
GB

Seamless has seems After 5 years of giving this company my money I've finally had enough. Uber eats here I come. Deliveries went terribly and customer service could care less. If u dont appreciate my business, I'll go elsewhere.

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Brandon Whiteman
GB

Account Continuously Blocked Seamless is a nightmare when your address, neighborhood, or city changes semi-regularly. I have experienced several account lockouts over the past four years. But the app doesn't tell you this; it just suddenly and consistently tells you that your payment methods are invalid. I work in SaaS software engineering and I get it, they're trying to hide that they think fraud is occurring. But in 2023, it can't be that unusual to be in a new city every few months. And it takes an "escalation" to a department that is not immediate; it often takes several days to resolve. Well, their loss. I wonder how many people just give up when they experience this generic failure.

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Orange Betsy
GB

They didn't deliver the food…I got charged, no refund, no communication Delivery person didn't deliver the food order. I contacted Seamless. Seamless apologized and would issue a refund and a 20% coupon. Neither refund nor a 20% coupon happened. A week later, i again contacted Seamless. Apologies, would issue a refund and a 20% coupon. Got the 20% coupon, no refund. Contacted again today, some 3 weeks later. The guy claims it's refunded but he needs virtually all the numbers on my card to "file a report" I've saved screenshots of all relevant records and chats. I'm done giving out numbers, I'm done filing reports about reports. I've moved on to my next step: letting the public know about how I experienced getting cheated by Seamless. Oh, my oh my: the overall rating here at trustpilot seems to be ABYSMAL! I'm so shocked. Save your mental health, get your meals another way.

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Danni
GB

They never deliver food or give… They never deliver food or give refunds. This app is highway robbery! And because it’s a big business it doesn’t even care. Spend $40 for air. Literally received nothing and was told they don’t do redelivers and they can’t refund me. This company is thrash

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Misti Rose
GB

Seamless is not seamless We ordered McDonalds though Seamless, the driver didn't speak any English and couldn't follow the directions given to find our address. 2 calls with her as well as text, 2 chats with customer service and a phone call with customer service, an hour later we had cold McDonalds. Definitely not worth $40. They gave their scripted empathy but offered no credit whatsoever.

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