Seamless

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1.85
Based on 20 Reviews

5

15.00%

4

5.00%

3

0.00%

2

10.00%

1

70.00%
About Seamless

SeamlessWeb is the fastest, easiest, and smartest way to order food delivery online

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Helene Stuckey
GB

What a three days in advance ray party three hours before they cancel I would give it less than I won I would never use this company.I ordered things 2 days in advance for a party was not delivered and canceled 3 hours before the delivery.What's scheduled... And there is no one to call knowing to write a no explanation.

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Paul Thibedeau
GB

Seamless is no longer what it used to be. The app has gone completely down hill. After a few months of continuous issues, i've decided to delete the app and my account. Pre pandemic, seamless was great, never really found myself having any issues. In the last 6 months however, the price gauging started and the lack of good service became more common. Delayed orders, lack of delivery drivers, higher fees, and usually the end result is a cancelled order and me getting money sent back into my account sometime in the next 5-7 days Paying more money, and having worse service? No thank you. I'm done. I'll just walk to the restaurant I want to eat at, or use Uber Eats

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Karen Goff
GB

Call the Restaurant for Takeout This company charged me 25% more for pickup, as if it was delivery. That is ridiculous and when you ask to speak to customer service to cancel before you receive your order, they are rude and hang up. Then they take 30%+ commission from the restaurant.

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Rebecca Felix
GB

Seamless rarely disappoints. I have used Seamless for 13 years now. They rarely disappoint and when that happens, it is usually the restaurant's fault and Seamless makes up for it. I have had wonderful experiences with Customer Service. The only thing that seems to have changed lately is that I haven't received a feedback request via text in a while and I think its due to sheer volume as a result of Covid-19.

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Misti Rose
GB

Seamless is not seamless We ordered McDonalds though Seamless, the driver didn't speak any English and couldn't follow the directions given to find our address. 2 calls with her as well as text, 2 chats with customer service and a phone call with customer service, an hour later we had cold McDonalds. Definitely not worth $40. They gave their scripted empathy but offered no credit whatsoever.

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