Michael Zimmerman
GBThey will rip you off by adding a… They will rip you off by adding a tremendous amount of fees and suggested tip and you'll never have an opportunity to stop the transaction. If you cancel, they'll insist they can't give you a refund and will only give you a credit towards a future transaction. The customer support is horrible. Total ripoff.
Jenn Rodriguez
GBRefused to issue refund Called a restaurant that I ordered from that was pickup only to cancel my order. Was told to call the restaurant instead. In the two minutes it took me to connect to a customer service agent, the restaurant decided to start making my food in a clear money grab that made me in eligible for a refund. The agent was able to offer me a maximum of a $10 refund on a $30 charge, only after I said that the five dollars and seven dollars she originally offered were not acceptable. There were also no supervisors available, so she opened a ticket for me, but I doubt that anyone will call me back. After that she abruptly ended the chat. Poor customer service and I am out $30.
Lucky
GBRandom issues Half the time im not being helped properly. Sometimes they mess up, and I am the one who suffers from it. If a restaurant cannot complete my order because they are closed or no longer have the food I want, I still get charged, and im the one that has to wait 5-7 days or more for a refund. Why not instantly refund me so I can order from someone else? Today I placed an order of 2 dishes, but only received one. They're solution is for me to wait a week to get refunded. Great, so now I have to split the food with my wife (which is never an issue for me) only that there are 7 dumplings. The representative abruptly ended the chat when I was still typing. A few of them are rude. If only we could rate them after the chat has ended maybe their boss will take action
Valerie Anne
GBWould starve to death without it In these "unprecedented times" the very concept of having to feed myself every single day MULTIPLE TIMES A DAY can sometimes be too much to bear. Seamless takes some of the weight off that existential burden by making it easy to order food and filter by whatever parameter I want. Seamless: keeping depressed people alive since 1999.
Danni
GBThey never deliver food or give… They never deliver food or give refunds. This app is highway robbery! And because it’s a big business it doesn’t even care. Spend $40 for air. Literally received nothing and was told they don’t do redelivers and they can’t refund me. This company is thrash