Seamless

image
1.85
Based on 20 Reviews

5

15.00%

4

5.00%

3

0.00%

2

10.00%

1

70.00%
About Seamless

SeamlessWeb is the fastest, easiest, and smartest way to order food delivery online

Tags

You need to Login first to submit your review.

image
Gloria Lagomarsino
GB

I accidentally went through Seamless to… I accidentally went through Seamless to order pizza from Pizza Hut. Pizza Hut didn't know anything about the special offer that Seamless offered. Also, it was a lot more expensive than if I would have just went through Pizza Hut. I didn't have the food delivered, I picked it up. I won't make this mistake again.

image
Jenn Rodriguez
GB

Refused to issue refund Called a restaurant that I ordered from that was pickup only to cancel my order. Was told to call the restaurant instead. In the two minutes it took me to connect to a customer service agent, the restaurant decided to start making my food in a clear money grab that made me in eligible for a refund. The agent was able to offer me a maximum of a $10 refund on a $30 charge, only after I said that the five dollars and seven dollars she originally offered were not acceptable. There were also no supervisors available, so she opened a ticket for me, but I doubt that anyone will call me back. After that she abruptly ended the chat. Poor customer service and I am out $30.

image
Karen Goff
GB

Call the Restaurant for Takeout This company charged me 25% more for pickup, as if it was delivery. That is ridiculous and when you ask to speak to customer service to cancel before you receive your order, they are rude and hang up. Then they take 30%+ commission from the restaurant.

image
Josette Souza
GB

Refused to fix issue until 3 agents in The driver misdelivered my food and instead of fixing the issue, Seamless accused me of putting in a wrong address (even though I had proof it was correct). I had to speak to 3 people before I got help. No excuse for such poor customer care.

image
JK
GB

Seamless/GrubHub is horrible First off, I have used Seamless prior to them being bought by GrubHub. Ever since that occurred they have gone down the toilet. Drivers taking so much longer than they should, do not follow directions or do not even English. Why they even allow non English speaking drivers baffles me. When you contact customer service, you can spend 50-75.00 for an order and it be ice cold. The customer service rep will offer you 5.00 credit, then if you’re unhappy with that, 7.00. Which honestly doesn’t even cover the service fee they charge. It’s absolutely ridiculous how they have gone downhill. Use Uber Eats. So much better and better customer service.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow