What a three days in advance ray party three hours before they cancel I would give it less than I won I would never use this company.I ordered things 2 days in advance for a party was not delivered and canceled 3 hours before the delivery.What's scheduled... And there is no one to call knowing to write a no explanation.

Refused to issue refund Called a restaurant that I ordered from that was pickup only to cancel my order. Was told to call the restaurant instead. In the two minutes it took me to connect to a customer service agent, the restaurant decided to start making my food in a clear money grab that made me in eligible for a refund. The agent was able to offer me a maximum of a $10 refund on a $30 charge, only after I said that the five dollars and seven dollars she originally offered were not acceptable. There were also no supervisors available, so she opened a ticket for me, but I doubt that anyone will call me back. After that she abruptly ended the chat. Poor customer service and I am out $30.

My standards might be low My standards might be low, but my food is always delivered sooner rather than later. Sometimes it's cold, but usually it isn't. Most importantly, I've never had nor heard of Seamless drivers stealing orders or bailing.

Seamless rarely disappoints. I have used Seamless for 13 years now. They rarely disappoint and when that happens, it is usually the restaurant's fault and Seamless makes up for it. I have had wonderful experiences with Customer Service. The only thing that seems to have changed lately is that I haven't received a feedback request via text in a while and I think its due to sheer volume as a result of Covid-19.

Seamless is no longer what it used to be. The app has gone completely down hill. After a few months of continuous issues, i've decided to delete the app and my account. Pre pandemic, seamless was great, never really found myself having any issues. In the last 6 months however, the price gauging started and the lack of good service became more common. Delayed orders, lack of delivery drivers, higher fees, and usually the end result is a cancelled order and me getting money sent back into my account sometime in the next 5-7 days Paying more money, and having worse service? No thank you. I'm done. I'll just walk to the restaurant I want to eat at, or use Uber Eats