What a three days in advance ray party three hours before they cancel I would give it less than I won I would never use this company.I ordered things 2 days in advance for a party was not delivered and canceled 3 hours before the delivery.What's scheduled... And there is no one to call knowing to write a no explanation.

They didn't deliver the food…I got charged, no refund, no communication Delivery person didn't deliver the food order. I contacted Seamless. Seamless apologized and would issue a refund and a 20% coupon. Neither refund nor a 20% coupon happened. A week later, i again contacted Seamless. Apologies, would issue a refund and a 20% coupon. Got the 20% coupon, no refund. Contacted again today, some 3 weeks later. The guy claims it's refunded but he needs virtually all the numbers on my card to "file a report" I've saved screenshots of all relevant records and chats. I'm done giving out numbers, I'm done filing reports about reports. I've moved on to my next step: letting the public know about how I experienced getting cheated by Seamless. Oh, my oh my: the overall rating here at trustpilot seems to be ABYSMAL! I'm so shocked. Save your mental health, get your meals another way.

Seamless is great Seamless is great! The food options are wonderful and if there's a problem with your food order they do all they can to make sure the customer is taken care of. I love the estimated arrival times because they are always pretty accurate. The delivery service is a little pricey once you add up the cost of food, taxes, delivery fee and tip, but when it's late and you don't feel like going out, it's worth it.

Random issues Half the time im not being helped properly. Sometimes they mess up, and I am the one who suffers from it. If a restaurant cannot complete my order because they are closed or no longer have the food I want, I still get charged, and im the one that has to wait 5-7 days or more for a refund. Why not instantly refund me so I can order from someone else? Today I placed an order of 2 dishes, but only received one. They're solution is for me to wait a week to get refunded. Great, so now I have to split the food with my wife (which is never an issue for me) only that there are 7 dumplings. The representative abruptly ended the chat when I was still typing. A few of them are rude. If only we could rate them after the chat has ended maybe their boss will take action

Seamless/GrubHub is horrible First off, I have used Seamless prior to them being bought by GrubHub. Ever since that occurred they have gone down the toilet. Drivers taking so much longer than they should, do not follow directions or do not even English. Why they even allow non English speaking drivers baffles me. When you contact customer service, you can spend 50-75.00 for an order and it be ice cold. The customer service rep will offer you 5.00 credit, then if you’re unhappy with that, 7.00. Which honestly doesn’t even cover the service fee they charge. It’s absolutely ridiculous how they have gone downhill. Use Uber Eats. So much better and better customer service.