They didn't deliver the food…I got charged, no refund, no communication Delivery person didn't deliver the food order. I contacted Seamless. Seamless apologized and would issue a refund and a 20% coupon. Neither refund nor a 20% coupon happened. A week later, i again contacted Seamless. Apologies, would issue a refund and a 20% coupon. Got the 20% coupon, no refund. Contacted again today, some 3 weeks later. The guy claims it's refunded but he needs virtually all the numbers on my card to "file a report" I've saved screenshots of all relevant records and chats. I'm done giving out numbers, I'm done filing reports about reports. I've moved on to my next step: letting the public know about how I experienced getting cheated by Seamless. Oh, my oh my: the overall rating here at trustpilot seems to be ABYSMAL! I'm so shocked. Save your mental health, get your meals another way.

Seamless is not seamless We ordered McDonalds though Seamless, the driver didn't speak any English and couldn't follow the directions given to find our address. 2 calls with her as well as text, 2 chats with customer service and a phone call with customer service, an hour later we had cold McDonalds. Definitely not worth $40. They gave their scripted empathy but offered no credit whatsoever.

They will rip you off by adding a… They will rip you off by adding a tremendous amount of fees and suggested tip and you'll never have an opportunity to stop the transaction. If you cancel, they'll insist they can't give you a refund and will only give you a credit towards a future transaction. The customer support is horrible. Total ripoff.

Refused to issue refund Called a restaurant that I ordered from that was pickup only to cancel my order. Was told to call the restaurant instead. In the two minutes it took me to connect to a customer service agent, the restaurant decided to start making my food in a clear money grab that made me in eligible for a refund. The agent was able to offer me a maximum of a $10 refund on a $30 charge, only after I said that the five dollars and seven dollars she originally offered were not acceptable. There were also no supervisors available, so she opened a ticket for me, but I doubt that anyone will call me back. After that she abruptly ended the chat. Poor customer service and I am out $30.

What a three days in advance ray party three hours before they cancel I would give it less than I won I would never use this company.I ordered things 2 days in advance for a party was not delivered and canceled 3 hours before the delivery.What's scheduled... And there is no one to call knowing to write a no explanation.