Stripe

510 Townsend Street, 94103, San Francisco, United States
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2.50
Based on 20 Reviews

5

30.00%

4

0.00%

3

5.00%

2

20.00%

1

45.00%
About Stripe

Millions of businesses of all sizes—from startups to large enterprises—use Stripe’s software and APIs to accept payments, send payouts, and manage their businesses online. It's the payment infrastructure for the internet

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Gajanand Dudy
GB

Stripe holding my funds for 180 days … Stripe holding my funds for 180 days and the max time limit has been passed according to the UK dabit card and credit card policy for refund and dispute ... The day stripe closed my account was 30 October 2023 , so In total it's 180 days passed . As it's been 180 days the stripe still not responding and not giving proper reason or answer regarding my holdings balance . I looking for payout from stripe after 180 days but I was wrong as they don't care about there customers who run the business. I will report this into court and file a case against the company as I am stressed and frustrated from my situation they harmed me mentally as they Keep my bussiness shut for 180 days still not giving my hard work funds to me . I will report this to police and I will go to the court regarding this holding balance. Thanks

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Mykolas
LT

This company does not protect the… This company does not protect the sellers at all - their customers who bring them money. The support service is a complete zero, with standard response phrases, without any insight into the situation. We had a nonstandard situation where a buyer made a purchase and then a chargeback via Paypal (Stripe synchronises payments via Paypal). When we refunded the buyer via Paypal, we thought it would synchronise with Stripe, but no way - Stripe charged us again and refunded the buyer on their side. It came out a complete nonsense - the buyer got the money twice! Is it common sense that the buyer is receiving a double refund? All the evidence has been provided that we have paid the full amount under the charback dispute. This is nonsense! No amount of proof and no amount of requests could help us... They didn't even look into the situation.

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Alan Rodgers
GB

Tyler helped me--was really great. Tyler helped me. I thought my question regarding two-factor authentication and transfer of ownership from me to another person was complex. I was startled by how well Tyler could help me. He could walk me through certain screens and pop-up windows. It was as if he was visualizing my screen and telling me very clearly what to do at each juncture. I could only think, How is it possible we can have this good a communication about a complex topic, separated as we were by probably thousands of miles and my not-always hearing things (and having to ask Tyler to repeat things). Tyler was so perfect in the help he gave me. Never showed impatience; frequently gave me a gentle reassurance. Was remarkable.

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Jane De La Serna
PH

Tori from Stripe Tori went above and beyond. She called me and walked me through my options. She called me and explained everything to me, which I didn't expect. Basically, I was having a problem with something that couldn't be explained over a chat message. That’s why she offered to call me. She has been providing this support because it is something she is passionate about. Tori deserved a raise! It is imperative that you protect her at all costs!!!!!! Please!!!!!

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Soukaina Ougezzoum
MA

Missing Payout Missing Payout Refunded April 11, 2024 08:48:39 BST Hi Stripe Team, Please help My bank did not accept the payout *po_1P2Nt6JMt0FDKnqjAkVcyCLX* and it was refunded to Stripe has been more than 13 days, I have updated my bank details, but the payout still hasn't appeared back in Stripe. Can you please assist with this issue? Attached is the refund receipt from the bank. Best regards, Soukaina

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