Stripe

510 Townsend Street, 94103, San Francisco, United States
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2.50
Based on 20 Reviews

5

30.00%

4

0.00%

3

5.00%

2

20.00%

1

45.00%
About Stripe

Millions of businesses of all sizes—from startups to large enterprises—use Stripe’s software and APIs to accept payments, send payouts, and manage their businesses online. It's the payment infrastructure for the internet

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Alan Rodgers
GB

Tyler helped me--was really great. Tyler helped me. I thought my question regarding two-factor authentication and transfer of ownership from me to another person was complex. I was startled by how well Tyler could help me. He could walk me through certain screens and pop-up windows. It was as if he was visualizing my screen and telling me very clearly what to do at each juncture. I could only think, How is it possible we can have this good a communication about a complex topic, separated as we were by probably thousands of miles and my not-always hearing things (and having to ask Tyler to repeat things). Tyler was so perfect in the help he gave me. Never showed impatience; frequently gave me a gentle reassurance. Was remarkable.

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UKR
GB

AVOID STRIPE PLATFORM at all cost. AVOID STRIPE PLATFORM at all cost. Please check Stripe.co.uk reviews for real reviews from real customers. They are taking huge amount of money to the stripe platform and then in the name of verification they will hold money for weeks and they wuld decide to close down account, but still will be holding those money in stripe, won't even refunds to customers and won't release it to business, won't even reply to any of your emails. AVOID TO USE STRIPE , there are lot of better genuine options to use same financial services.

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Eugene Gri
RO

This is just bad and without any explanations. Our company is located in Europe and we work with USA clients. Started using their services and within a few days the account got blocked due to fraud even though we have all of the receipts invoices confirmations etc. from the client. Stripe decided for themselves that the client didn't authorize this charge and informed us without any reason that the charges will be released. Now I have to wait for the money to be released and charge again using a different platform. Stripe doesn't even have support besides bots or 1 way phone calls. Dear Stripe Management, If you are reading this contact us to resolve this issue.

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Alec Monsegur
GB

Read Before It's Too Late If you are a small business owner, using Stripe is like giving your money to a random person on the street and hoping they don't run off with it. I've seen amazing businesses destroyed because of Stripe's horrible fraud detection algorithm. It's 2024, and they still can't figure out how to develop a competent algorithm that can tell the difference between a glitch and actual fraud, and their customer service team will eventually stop responding to your calls, emails, and DM's once they freeze your funds. They froze my funds for 5 months, and the only reason I got my funds back is because I got a lawyer involved to get ahold of them (they ignored my emails for months), and they finally realized they made a mistake and released the funds. Had I not hired a lawyer, my funds would still be stuck in the account, probably forever. Protect yourself and your business by staying far away from Stripe.

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UK
GB

Worst experience with platform. Worst experience with platform. Holding 2000£ from 11th April and not responding to any emails , no reply at all from any form of communication. They decided to close account on stripe long time ago, not refunding any money they ate holding and not even releasing to any accounts. First email they mentioned they will revert whole amount to the original payment method it was paid on 22nd April, today 26th april, still no update, no refund ,and stopped replying to any emails. Avoid this company at all cost if you dont want your customers money stucked with them.. there are lot of better options for payment than this 1000% better

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