UK
GBWorst experience with platform. Worst experience with platform. Holding 2000£ from 11th April and not responding to any emails , no reply at all from any form of communication. They decided to close account on stripe long time ago, not refunding any money they ate holding and not even releasing to any accounts. First email they mentioned they will revert whole amount to the original payment method it was paid on 22nd April, today 26th april, still no update, no refund ,and stopped replying to any emails. Avoid this company at all cost if you dont want your customers money stucked with them.. there are lot of better options for payment than this 1000% better
Imondilshan Razook
THVery very bad service this is my second acoount, very bad experience with stripe.. bad service im not recomend for any business this service trust me this is very poor service
Gajanand Dudy
GBStripe holding my funds for 180 days … Stripe holding my funds for 180 days and the max time limit has been passed according to the UK dabit card and credit card policy for refund and dispute ... The day stripe closed my account was 30 October 2023 , so In total it's 180 days passed . As it's been 180 days the stripe still not responding and not giving proper reason or answer regarding my holdings balance . I looking for payout from stripe after 180 days but I was wrong as they don't care about there customers who run the business. I will report this into court and file a case against the company as I am stressed and frustrated from my situation they harmed me mentally as they Keep my bussiness shut for 180 days still not giving my hard work funds to me . I will report this to police and I will go to the court regarding this holding balance. Thanks
Jane De La Serna
PHTori from Stripe Tori went above and beyond. She called me and walked me through my options. She called me and explained everything to me, which I didn't expect. Basically, I was having a problem with something that couldn't be explained over a chat message. That’s why she offered to call me. She has been providing this support because it is something she is passionate about. Tori deserved a raise! It is imperative that you protect her at all costs!!!!!! Please!!!!!
Professional Gambler
GBLOOK: Chat w/ Cust Svc Confirms Stripe Takes Your Money Even When They Cannot Explain What It Is For! Here is a chat with Stripe Customer Service during which they inform me that they cannot explain why they are deducting money out of my checking account until AFTER the withdrawal has alread occurred. Unbelievable. Check out this chat with Stripe Customer Service in which they clearly indicate they cannot tell me what a charge is for until AFTER they WITHDRAW IT FROM MY CHECKING ACCOUNT! You can't make this stuff up. So what is this additional $106? Please just provide a breakdown of that amount. Are you unable to do this? If you are unable to figure this out, how do you expect me to be able to? This process should have taken no more than 2 minutes. I'm not trying to be critical or short with you, but it is a very serious issue when customer service cannot instantly explain what a charge like this is for. P Thank you for waiting. As per checking, we don't have yet any visibility of this amount $106.74 until this will be done on April 29, 2024. We will have to wait until April 29 2024. Pardon me? Are you saying you can't tell me what are charging me for until AFTER you charge me? P Yes. Is that acceptable to you as a form of "good business?" Explain please what sense that makes. P I understand but we will have to wait for us to provide the details of this transaction. Well, unfortunately, I rescind any and all permission given to Stripe to withdraw funds from my accounts that Stripe cannot substantiate and explain. Beforehand.