I love Stripe I love Stripe. I love the updates that my $ is on its way, the ability to create sales links per product, and the site, which was okay to navigate with some attention to the instructions.

Missing Payout Missing Payout Refunded April 11, 2024 08:48:39 BST Hi Stripe Team, Please help My bank did not accept the payout *po_1P2Nt6JMt0FDKnqjAkVcyCLX* and it was refunded to Stripe has been more than 13 days, I have updated my bank details, but the payout still hasn't appeared back in Stripe. Can you please assist with this issue? Attached is the refund receipt from the bank. Best regards, Soukaina

Tori from Stripe Tori went above and beyond. She called me and walked me through my options. She called me and explained everything to me, which I didn't expect. Basically, I was having a problem with something that couldn't be explained over a chat message. That’s why she offered to call me. She has been providing this support because it is something she is passionate about. Tori deserved a raise! It is imperative that you protect her at all costs!!!!!! Please!!!!!

Terrible customer support While the platform itself may be very good and well developed, the support team is extremely slow and move away their responsibility on other agents that can't solve the problem either. Right now my funds in SEK have been somewhat held in hostage without me being able to payout due to minimum payout threshold being extremely high. I asked them to convert my SEK to EUR with the 2% conversion rate. After confirming me in livechat they could fix this but the ticket / matter had to be moved over email it took them 1 week to respond saying "Ohh I see you have connected an SEK bank so I would assume you have fixed the problem".... Well, no that did not fix the problem. They are giving me soollutions I have not agreed upon so I contacted the livechat support again and they told me they would have to notify the same people again on the email ticket meaning I would most likely have to wait for another week for a response. Neither can they give me an estimated handling-time for the matter.. I'd give 4/5 stars for the platform / design but 0/5 stars in customer service..

Money is transferred on time Money is transferred on time, makes registration easy. One suggestion, when people buy multiple tickets, there should be place to check under the one name without listing each guest separately. People don;t always know the names when they buy tickets in advance.