This is just bad and without any explanations. Our company is located in Europe and we work with USA clients. Started using their services and within a few days the account got blocked due to fraud even though we have all of the receipts invoices confirmations etc. from the client. Stripe decided for themselves that the client didn't authorize this charge and informed us without any reason that the charges will be released. Now I have to wait for the money to be released and charge again using a different platform. Stripe doesn't even have support besides bots or 1 way phone calls. Dear Stripe Management, If you are reading this contact us to resolve this issue.

This company does not protect the… This company does not protect the sellers at all - their customers who bring them money. The support service is a complete zero, with standard response phrases, without any insight into the situation. We had a nonstandard situation where a buyer made a purchase and then a chargeback via Paypal (Stripe synchronises payments via Paypal). When we refunded the buyer via Paypal, we thought it would synchronise with Stripe, but no way - Stripe charged us again and refunded the buyer on their side. It came out a complete nonsense - the buyer got the money twice! Is it common sense that the buyer is receiving a double refund? All the evidence has been provided that we have paid the full amount under the charback dispute. This is nonsense! No amount of proof and no amount of requests could help us... They didn't even look into the situation.

Read Before It's Too Late If you are a small business owner, using Stripe is like giving your money to a random person on the street and hoping they don't run off with it. I've seen amazing businesses destroyed because of Stripe's horrible fraud detection algorithm. It's 2024, and they still can't figure out how to develop a competent algorithm that can tell the difference between a glitch and actual fraud, and their customer service team will eventually stop responding to your calls, emails, and DM's once they freeze your funds. They froze my funds for 5 months, and the only reason I got my funds back is because I got a lawyer involved to get ahold of them (they ignored my emails for months), and they finally realized they made a mistake and released the funds. Had I not hired a lawyer, my funds would still be stuck in the account, probably forever. Protect yourself and your business by staying far away from Stripe.

Stripe holding my funds for 180 days … Stripe holding my funds for 180 days and the max time limit has been passed according to the UK dabit card and credit card policy for refund and dispute ... The day stripe closed my account was 30 October 2023 , so In total it's 180 days passed . As it's been 180 days the stripe still not responding and not giving proper reason or answer regarding my holdings balance . I looking for payout from stripe after 180 days but I was wrong as they don't care about there customers who run the business. I will report this into court and file a case against the company as I am stressed and frustrated from my situation they harmed me mentally as they Keep my bussiness shut for 180 days still not giving my hard work funds to me . I will report this to police and I will go to the court regarding this holding balance. Thanks

Scamm Fraudulent company Hello, Stripe! I have found out there are some fraudaulent activities going on with some crypto scamm company in Moldova, Chişinău using your PSP to get money from honest people in Romania and not only. Please check the oder numbers: *3C6QRI under bstan1866@gmail. and see who are you working with. Please let me know as well, I will file a complaint to the Police because it's a serious mattter. Also, I have another oder number wich you can check: *3C8W9S under the e-mail george.dragomir12@yahoo You should terminate any business with these scammers based in Moldova, Ukraine, Belarus, Israel and Georgia immediately.