This company does not protect the… This company does not protect the sellers at all - their customers who bring them money. The support service is a complete zero, with standard response phrases, without any insight into the situation. We had a nonstandard situation where a buyer made a purchase and then a chargeback via Paypal (Stripe synchronises payments via Paypal). When we refunded the buyer via Paypal, we thought it would synchronise with Stripe, but no way - Stripe charged us again and refunded the buyer on their side. It came out a complete nonsense - the buyer got the money twice! Is it common sense that the buyer is receiving a double refund? All the evidence has been provided that we have paid the full amount under the charback dispute. This is nonsense! No amount of proof and no amount of requests could help us... They didn't even look into the situation.

Missing Payout Missing Payout Refunded April 11, 2024 08:48:39 BST Hi Stripe Team, Please help My bank did not accept the payout *po_1P2Nt6JMt0FDKnqjAkVcyCLX* and it was refunded to Stripe has been more than 13 days, I have updated my bank details, but the payout still hasn't appeared back in Stripe. Can you please assist with this issue? Attached is the refund receipt from the bank. Best regards, Soukaina

Am setting up new business and the tech… Am setting up new business and the tech aspect is not my forte. Everyone I have dealt with only supports me thru online and chat. When I don't understand something, I am lost. When this happened with stripe, miracle of miracles, I got to actually talk to a real person. My stress levels dropped dramatically. Thanks to stripe for keeping the humans in customer service!!!

Tyler helped me--was really great. Tyler helped me. I thought my question regarding two-factor authentication and transfer of ownership from me to another person was complex. I was startled by how well Tyler could help me. He could walk me through certain screens and pop-up windows. It was as if he was visualizing my screen and telling me very clearly what to do at each juncture. I could only think, How is it possible we can have this good a communication about a complex topic, separated as we were by probably thousands of miles and my not-always hearing things (and having to ask Tyler to repeat things). Tyler was so perfect in the help he gave me. Never showed impatience; frequently gave me a gentle reassurance. Was remarkable.

Fake 5star reviews fraud company. Fake 5star reviews fraud company. Recent all 5star reviews are fake, you can see those people are invited to give review (its literally shows invited users on the review). If you see real reviews are all 1star or 2star reviews, they are taking peoples hard earned money , hold it for weeks , use it for their personal use, and then they would refund it whenever they feel like, no fixed time policy in place, literally scams going on here, guys please be careful , DO NOT use this company at all by reading fake reviews, they are holding my 2000 pounds from 11th April , not getting responses on emails , no chat/call options allowed for my account