This company does not protect the… This company does not protect the sellers at all - their customers who bring them money. The support service is a complete zero, with standard response phrases, without any insight into the situation. We had a nonstandard situation where a buyer made a purchase and then a chargeback via Paypal (Stripe synchronises payments via Paypal). When we refunded the buyer via Paypal, we thought it would synchronise with Stripe, but no way - Stripe charged us again and refunded the buyer on their side. It came out a complete nonsense - the buyer got the money twice! Is it common sense that the buyer is receiving a double refund? All the evidence has been provided that we have paid the full amount under the charback dispute. This is nonsense! No amount of proof and no amount of requests could help us... They didn't even look into the situation.

Fake 5star reviews fraud company. Fake 5star reviews fraud company. Recent all 5star reviews are fake, you can see those people are invited to give review (its literally shows invited users on the review). If you see real reviews are all 1star or 2star reviews, they are taking peoples hard earned money , hold it for weeks , use it for their personal use, and then they would refund it whenever they feel like, no fixed time policy in place, literally scams going on here, guys please be careful , DO NOT use this company at all by reading fake reviews, they are holding my 2000 pounds from 11th April , not getting responses on emails , no chat/call options allowed for my account

Tori from Stripe Tori went above and beyond. She called me and walked me through my options. She called me and explained everything to me, which I didn't expect. Basically, I was having a problem with something that couldn't be explained over a chat message. That’s why she offered to call me. She has been providing this support because it is something she is passionate about. Tori deserved a raise! It is imperative that you protect her at all costs!!!!!! Please!!!!!

Very very bad service this is my second acoount, very bad experience with stripe.. bad service im not recomend for any business this service trust me this is very poor service

Money is transferred on time Money is transferred on time, makes registration easy. One suggestion, when people buy multiple tickets, there should be place to check under the one name without listing each guest separately. People don;t always know the names when they buy tickets in advance.