Stripe

510 Townsend Street, 94103, San Francisco, United States
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2.50
Based on 20 Reviews

5

30.00%

4

0.00%

3

5.00%

2

20.00%

1

45.00%
About Stripe

Millions of businesses of all sizes—from startups to large enterprises—use Stripe’s software and APIs to accept payments, send payouts, and manage their businesses online. It's the payment infrastructure for the internet

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Professional Gambler
GB

LOOK: Chat w/ Cust Svc Confirms Stripe Takes Your Money Even When They Cannot Explain What It Is For! Here is a chat with Stripe Customer Service during which they inform me that they cannot explain why they are deducting money out of my checking account until AFTER the withdrawal has alread occurred. Unbelievable. Check out this chat with Stripe Customer Service in which they clearly indicate they cannot tell me what a charge is for until AFTER they WITHDRAW IT FROM MY CHECKING ACCOUNT! You can't make this stuff up. So what is this additional $106? Please just provide a breakdown of that amount. Are you unable to do this? If you are unable to figure this out, how do you expect me to be able to? This process should have taken no more than 2 minutes. I'm not trying to be critical or short with you, but it is a very serious issue when customer service cannot instantly explain what a charge like this is for. P Thank you for waiting. As per checking, we don't have yet any visibility of this amount $106.74 until this will be done on April 29, 2024. We will have to wait until April 29 2024. Pardon me? Are you saying you can't tell me what are charging me for until AFTER you charge me? P Yes. Is that acceptable to you as a form of "good business?" Explain please what sense that makes. P I understand but we will have to wait for us to provide the details of this transaction. Well, unfortunately, I rescind any and all permission given to Stripe to withdraw funds from my accounts that Stripe cannot substantiate and explain. Beforehand.

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Trudy Beerman PSI
GB

I love Stripe I love Stripe. I love the updates that my $ is on its way, the ability to create sales links per product, and the site, which was okay to navigate with some attention to the instructions.

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Christine Martinez
GB

Am setting up new business and the tech… Am setting up new business and the tech aspect is not my forte. Everyone I have dealt with only supports me thru online and chat. When I don't understand something, I am lost. When this happened with stripe, miracle of miracles, I got to actually talk to a real person. My stress levels dropped dramatically. Thanks to stripe for keeping the humans in customer service!!!

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Alan Rodgers
GB

Tyler helped me--was really great. Tyler helped me. I thought my question regarding two-factor authentication and transfer of ownership from me to another person was complex. I was startled by how well Tyler could help me. He could walk me through certain screens and pop-up windows. It was as if he was visualizing my screen and telling me very clearly what to do at each juncture. I could only think, How is it possible we can have this good a communication about a complex topic, separated as we were by probably thousands of miles and my not-always hearing things (and having to ask Tyler to repeat things). Tyler was so perfect in the help he gave me. Never showed impatience; frequently gave me a gentle reassurance. Was remarkable.

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elbachir Dhina
MA

Missing Payout Missing Payout Refunded April 16, 2024 08:49:21 BST Stripe payout ID: po_1P4EcGHaMoPgk3Cbh6JjhyXS Hi Stripe team, I hope this message finds you well. It has been over 6 days, My bank did not accept the payout po_1P4EcGHaMoPgk3Cbh6JjhyXS and it was refunded to Stripe. I have updated my bank details, but the payout still hasn't appeared back in Stripe. Can you please help with this? Attached is the refund receipt from the bank. Best regards, Elbachir

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