Terrible customer support While the platform itself may be very good and well developed, the support team is extremely slow and move away their responsibility on other agents that can't solve the problem either. Right now my funds in SEK have been somewhat held in hostage without me being able to payout due to minimum payout threshold being extremely high. I asked them to convert my SEK to EUR with the 2% conversion rate. After confirming me in livechat they could fix this but the ticket / matter had to be moved over email it took them 1 week to respond saying "Ohh I see you have connected an SEK bank so I would assume you have fixed the problem".... Well, no that did not fix the problem. They are giving me soollutions I have not agreed upon so I contacted the livechat support again and they told me they would have to notify the same people again on the email ticket meaning I would most likely have to wait for another week for a response. Neither can they give me an estimated handling-time for the matter.. I'd give 4/5 stars for the platform / design but 0/5 stars in customer service..

This is just bad and without any explanations. Our company is located in Europe and we work with USA clients. Started using their services and within a few days the account got blocked due to fraud even though we have all of the receipts invoices confirmations etc. from the client. Stripe decided for themselves that the client didn't authorize this charge and informed us without any reason that the charges will be released. Now I have to wait for the money to be released and charge again using a different platform. Stripe doesn't even have support besides bots or 1 way phone calls. Dear Stripe Management, If you are reading this contact us to resolve this issue.

Scamm Fraudulent company Hello, Stripe! I have found out there are some fraudaulent activities going on with some crypto scamm company in Moldova, Chişinău using your PSP to get money from honest people in Romania and not only. Please check the oder numbers: *3C6QRI under bstan1866@gmail. and see who are you working with. Please let me know as well, I will file a complaint to the Police because it's a serious mattter. Also, I have another oder number wich you can check: *3C8W9S under the e-mail george.dragomir12@yahoo You should terminate any business with these scammers based in Moldova, Ukraine, Belarus, Israel and Georgia immediately.

The platform claimed daily payouts The platform claimed daily payouts, but then, due to unknown reasons, they voluntarily changed this period to 1 week for my balance. No notifications, just "because we can" logic. Support refuses to cooperate. If we add here high fees, there's no reason to use this service.

Money is transferred on time Money is transferred on time, makes registration easy. One suggestion, when people buy multiple tickets, there should be place to check under the one name without listing each guest separately. People don;t always know the names when they buy tickets in advance.