Tori from Stripe Tori went above and beyond. She called me and walked me through my options. She called me and explained everything to me, which I didn't expect. Basically, I was having a problem with something that couldn't be explained over a chat message. That’s why she offered to call me. She has been providing this support because it is something she is passionate about. Tori deserved a raise! It is imperative that you protect her at all costs!!!!!! Please!!!!!

LOOK: Chat w/ Cust Svc Confirms Stripe Takes Your Money Even When They Cannot Explain What It Is For! Here is a chat with Stripe Customer Service during which they inform me that they cannot explain why they are deducting money out of my checking account until AFTER the withdrawal has alread occurred. Unbelievable. Check out this chat with Stripe Customer Service in which they clearly indicate they cannot tell me what a charge is for until AFTER they WITHDRAW IT FROM MY CHECKING ACCOUNT! You can't make this stuff up. So what is this additional $106? Please just provide a breakdown of that amount. Are you unable to do this? If you are unable to figure this out, how do you expect me to be able to? This process should have taken no more than 2 minutes. I'm not trying to be critical or short with you, but it is a very serious issue when customer service cannot instantly explain what a charge like this is for. P Thank you for waiting. As per checking, we don't have yet any visibility of this amount $106.74 until this will be done on April 29, 2024. We will have to wait until April 29 2024. Pardon me? Are you saying you can't tell me what are charging me for until AFTER you charge me? P Yes. Is that acceptable to you as a form of "good business?" Explain please what sense that makes. P I understand but we will have to wait for us to provide the details of this transaction. Well, unfortunately, I rescind any and all permission given to Stripe to withdraw funds from my accounts that Stripe cannot substantiate and explain. Beforehand.

Missing Payout Missing Payout Refunded April 11, 2024 08:48:39 BST Hi Stripe Team, Please help My bank did not accept the payout *po_1P2Nt6JMt0FDKnqjAkVcyCLX* and it was refunded to Stripe has been more than 13 days, I have updated my bank details, but the payout still hasn't appeared back in Stripe. Can you please assist with this issue? Attached is the refund receipt from the bank. Best regards, Soukaina

Worst experience with platform. Worst experience with platform. Holding 2000£ from 11th April and not responding to any emails , no reply at all from any form of communication. They decided to close account on stripe long time ago, not refunding any money they ate holding and not even releasing to any accounts. First email they mentioned they will revert whole amount to the original payment method it was paid on 22nd April, today 26th april, still no update, no refund ,and stopped replying to any emails. Avoid this company at all cost if you dont want your customers money stucked with them.. there are lot of better options for payment than this 1000% better

This company does not protect the… This company does not protect the sellers at all - their customers who bring them money. The support service is a complete zero, with standard response phrases, without any insight into the situation. We had a nonstandard situation where a buyer made a purchase and then a chargeback via Paypal (Stripe synchronises payments via Paypal). When we refunded the buyer via Paypal, we thought it would synchronise with Stripe, but no way - Stripe charged us again and refunded the buyer on their side. It came out a complete nonsense - the buyer got the money twice! Is it common sense that the buyer is receiving a double refund? All the evidence has been provided that we have paid the full amount under the charback dispute. This is nonsense! No amount of proof and no amount of requests could help us... They didn't even look into the situation.