Stripe

510 Townsend Street, 94103, San Francisco, United States
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2.50
Based on 20 Reviews

5

30.00%

4

0.00%

3

5.00%

2

20.00%

1

45.00%
About Stripe

Millions of businesses of all sizes—from startups to large enterprises—use Stripe’s software and APIs to accept payments, send payouts, and manage their businesses online. It's the payment infrastructure for the internet

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Alan Rodgers
GB

Tyler helped me--was really great. Tyler helped me. I thought my question regarding two-factor authentication and transfer of ownership from me to another person was complex. I was startled by how well Tyler could help me. He could walk me through certain screens and pop-up windows. It was as if he was visualizing my screen and telling me very clearly what to do at each juncture. I could only think, How is it possible we can have this good a communication about a complex topic, separated as we were by probably thousands of miles and my not-always hearing things (and having to ask Tyler to repeat things). Tyler was so perfect in the help he gave me. Never showed impatience; frequently gave me a gentle reassurance. Was remarkable.

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susanne
GB

Money is transferred on time Money is transferred on time, makes registration easy. One suggestion, when people buy multiple tickets, there should be place to check under the one name without listing each guest separately. People don;t always know the names when they buy tickets in advance.

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UKR
GB

AVOID STRIPE PLATFORM at all cost. AVOID STRIPE PLATFORM at all cost. Please check Stripe.co.uk reviews for real reviews from real customers. They are taking huge amount of money to the stripe platform and then in the name of verification they will hold money for weeks and they wuld decide to close down account, but still will be holding those money in stripe, won't even refunds to customers and won't release it to business, won't even reply to any of your emails. AVOID TO USE STRIPE , there are lot of better genuine options to use same financial services.

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Gajanand Dudy
GB

Stripe holding my funds for 180 days … Stripe holding my funds for 180 days and the max time limit has been passed according to the UK dabit card and credit card policy for refund and dispute ... The day stripe closed my account was 30 October 2023 , so In total it's 180 days passed . As it's been 180 days the stripe still not responding and not giving proper reason or answer regarding my holdings balance . I looking for payout from stripe after 180 days but I was wrong as they don't care about there customers who run the business. I will report this into court and file a case against the company as I am stressed and frustrated from my situation they harmed me mentally as they Keep my bussiness shut for 180 days still not giving my hard work funds to me . I will report this to police and I will go to the court regarding this holding balance. Thanks

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Pontus Bagge
SE

Terrible customer support While the platform itself may be very good and well developed, the support team is extremely slow and move away their responsibility on other agents that can't solve the problem either. Right now my funds in SEK have been somewhat held in hostage without me being able to payout due to minimum payout threshold being extremely high. I asked them to convert my SEK to EUR with the 2% conversion rate. After confirming me in livechat they could fix this but the ticket / matter had to be moved over email it took them 1 week to respond saying "Ohh I see you have connected an SEK bank so I would assume you have fixed the problem".... Well, no that did not fix the problem. They are giving me soollutions I have not agreed upon so I contacted the livechat support again and they told me they would have to notify the same people again on the email ticket meaning I would most likely have to wait for another week for a response. Neither can they give me an estimated handling-time for the matter.. I'd give 4/5 stars for the platform / design but 0/5 stars in customer service..

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