This company does not protect the… This company does not protect the sellers at all - their customers who bring them money. The support service is a complete zero, with standard response phrases, without any insight into the situation. We had a nonstandard situation where a buyer made a purchase and then a chargeback via Paypal (Stripe synchronises payments via Paypal). When we refunded the buyer via Paypal, we thought it would synchronise with Stripe, but no way - Stripe charged us again and refunded the buyer on their side. It came out a complete nonsense - the buyer got the money twice! Is it common sense that the buyer is receiving a double refund? All the evidence has been provided that we have paid the full amount under the charback dispute. This is nonsense! No amount of proof and no amount of requests could help us... They didn't even look into the situation.

Worst experience with platform. Worst experience with platform. Holding 2000£ from 11th April and not responding to any emails , no reply at all from any form of communication. They decided to close account on stripe long time ago, not refunding any money they ate holding and not even releasing to any accounts. First email they mentioned they will revert whole amount to the original payment method it was paid on 22nd April, today 26th april, still no update, no refund ,and stopped replying to any emails. Avoid this company at all cost if you dont want your customers money stucked with them.. there are lot of better options for payment than this 1000% better

Stripe holding my funds for 180 days … Stripe holding my funds for 180 days and the max time limit has been passed according to the UK dabit card and credit card policy for refund and dispute ... The day stripe closed my account was 30 October 2023 , so In total it's 180 days passed . As it's been 180 days the stripe still not responding and not giving proper reason or answer regarding my holdings balance . I looking for payout from stripe after 180 days but I was wrong as they don't care about there customers who run the business. I will report this into court and file a case against the company as I am stressed and frustrated from my situation they harmed me mentally as they Keep my bussiness shut for 180 days still not giving my hard work funds to me . I will report this to police and I will go to the court regarding this holding balance. Thanks

Very very bad service this is my second acoount, very bad experience with stripe.. bad service im not recomend for any business this service trust me this is very poor service

The platform claimed daily payouts The platform claimed daily payouts, but then, due to unknown reasons, they voluntarily changed this period to 1 week for my balance. No notifications, just "because we can" logic. Support refuses to cooperate. If we add here high fees, there's no reason to use this service.