Had amazing experience recently with… Had amazing experience recently with the Stripe support. They have helped me get to resolve the issue where the transaction was blacked. Thank you stripe for quick resolution.

Terrible customer support While the platform itself may be very good and well developed, the support team is extremely slow and move away their responsibility on other agents that can't solve the problem either. Right now my funds in SEK have been somewhat held in hostage without me being able to payout due to minimum payout threshold being extremely high. I asked them to convert my SEK to EUR with the 2% conversion rate. After confirming me in livechat they could fix this but the ticket / matter had to be moved over email it took them 1 week to respond saying "Ohh I see you have connected an SEK bank so I would assume you have fixed the problem".... Well, no that did not fix the problem. They are giving me soollutions I have not agreed upon so I contacted the livechat support again and they told me they would have to notify the same people again on the email ticket meaning I would most likely have to wait for another week for a response. Neither can they give me an estimated handling-time for the matter.. I'd give 4/5 stars for the platform / design but 0/5 stars in customer service..

Am setting up new business and the tech… Am setting up new business and the tech aspect is not my forte. Everyone I have dealt with only supports me thru online and chat. When I don't understand something, I am lost. When this happened with stripe, miracle of miracles, I got to actually talk to a real person. My stress levels dropped dramatically. Thanks to stripe for keeping the humans in customer service!!!

Scamm Fraudulent company Hello, Stripe! I have found out there are some fraudaulent activities going on with some crypto scamm company in Moldova, Chişinău using your PSP to get money from honest people in Romania and not only. Please check the oder numbers: *3C6QRI under bstan1866@gmail. and see who are you working with. Please let me know as well, I will file a complaint to the Police because it's a serious mattter. Also, I have another oder number wich you can check: *3C8W9S under the e-mail george.dragomir12@yahoo You should terminate any business with these scammers based in Moldova, Ukraine, Belarus, Israel and Georgia immediately.

Read Before It's Too Late If you are a small business owner, using Stripe is like giving your money to a random person on the street and hoping they don't run off with it. I've seen amazing businesses destroyed because of Stripe's horrible fraud detection algorithm. It's 2024, and they still can't figure out how to develop a competent algorithm that can tell the difference between a glitch and actual fraud, and their customer service team will eventually stop responding to your calls, emails, and DM's once they freeze your funds. They froze my funds for 5 months, and the only reason I got my funds back is because I got a lawyer involved to get ahold of them (they ignored my emails for months), and they finally realized they made a mistake and released the funds. Had I not hired a lawyer, my funds would still be stuck in the account, probably forever. Protect yourself and your business by staying far away from Stripe.