Very poor service food was barley warm Very poor service food was barley warm. The service was long. Housekeeping was poor. Working 3 people on a Saturday night with inadequate training no one peer checking and very unorganized at least have someone there with there A game helping. Or just close it down when you don't have adequately trained personnel working. Start training and retrain personnel call it just in time training. Not sure if this store is a franchise or corporate someone need to check this place out. Not just during the day but at night. I do not want my money back because i did not get a receipt like always Kiosk out of paper every time the manager busy trying to make food and put orders together. It's really not their issues it the personnel doing the training. Management. They should have a 2-minute pre job brief when they start there shift and communication would be helpful when making orders. I watch them work none of the 3 are communicating or calling orders. And if your short staff and only have 3 people working close the drive thru or the dining room because the quality of the product is bad. Or close the store at 4 until you get personnel organized and trained. My order was a fish filet and double cheeseburger med coke and a child's coke. Between 8:45 pm 9:30 Pm In this day in age you should be able to track it with what was sold that day. Also, I now places are short people. But you have to hire people.

3 stars.. 3 stars... because half of my interaction with McDo is good (delicious, fresh, good service) while half is bad (missing item in order, late delivery, etc.).

Need to sort out the Hedge End… Need to sort out the Hedge End Southampton branch once and for all, close them down. They are patently USELESS as they CONSTANTLY omit things from orders and do not care about their customers being ripped off. How many WHOLE rashers of streaky bacon in a flatbread ???? They treat their customers like morons and think we don't know and don't care about what we're paying our good money for. If they intend to persist in ripping their customers off SHUT THE PLACE DOWN and let some other business that CARES about standards take over the premises. 'P up brewery'.

they messed up on my grandma order so my grandma was asking for ginger ale you know and they messed up with water i wonder why but everyhing else

No decaf It was raining this morning and I wanted a hot coffee. I didn't want to get out of my car so I went thru the drive thru. Ordered my coffee and was told they needed to make a new pot of decaf and would bring it out to me. I sat for over 10 mins. and no coffee. I went inside and complained they immediately got my coffee. I called to complain and was told my ordered must have been taken off the screen thinking it had been delivered they did offer a remind or another coffee. Not planning on going to the Grant Ave Auburn NY anytime in the future.