Zero if I could Zero if I could. McDonald’s Customer Service is a joke. Worst in the industry. The agent literally hung up on me when she could not help me.

Used to be good back in the day Used to be good back in the day, but not anymore. Prices are ridiculous for what they give you, never hot and fresh and each location varies in quality. Just another example of fast-food companies saying they're improving what they do to make it better when in actuality, it couldn't be any worse. Breakfast would be about the best thing going for them at this point but the burger business is terrible.

I have just been through the worst… I have just been through the worst experience in McDonald at two rivers retail park in Staines . The manager Kathrina is very rude and unhelpful has no customer service acumen and the young lady don’t have her name did not open the window to take my money and kept me waiting. I asked for a manager and the young lady was very rude and walked away rather then Serving me and apologise for the delay.

3 stars.. 3 stars... because half of my interaction with McDo is good (delicious, fresh, good service) while half is bad (missing item in order, late delivery, etc.).

they messed up on my grandma order so my grandma was asking for ginger ale you know and they messed up with water i wonder why but everyhing else