Zero if I could Zero if I could. McDonald’s Customer Service is a joke. Worst in the industry. The agent literally hung up on me when she could not help me.

Online orders… They need hire people who can read or have good eyesight when reading online orders. Perhaps that's why I keep getting the wrong order delivered to my house.

The Horror of Horrors: A Disheartening Encounter at McDonald’s It is with a heavy heart and a disappointed palate that I recount the horror of horrors that befell me at McDonald’s, a place where I once found solace in the form of a comforting meal. My anticipation for a delightful feast was met with a ghastly surprise – the ‘Sus Burger’. This burger, a far cry from the golden standards set by McDonald’s, was an affront to the very essence of fast food. The patty, which should have been the star, was instead an overcooked specter of its former self. Each bite was a reminder of the potential that was lost in flames. The vegetables, a mere garnish to the tragedy, were a wilted representation of neglect. The lettuce, which should have added a refreshing crunch, was as limp as a forgotten memory. The tomatoes, devoid of any semblance of ripeness, were a pale imitation of what they promised to be. And the bun – that cornerstone of any respectable burger – was a stale, disheartening bookend to the sad narrative within. It was supposed to be soft and yielding, yet it crumbled under the slightest pressure, much like my expectations. This was not the McDonald’s experience that I had come to cherish. This was a culinary misstep, a horror of horrors that unfolded with each regrettable bite. I urge McDonald’s to heed this tale of woe and steer back to the path of deliciousness that has charmed millions. Let not the ‘Sus Burger’ be the downfall of a beloved institution.

Customer Service? More like DISSERVICE!! I am absolutely furious and dumbfounded at the GENERIC CUSTOMER RESPONSE THAT COMES IN WHEN A CUSTOMER takes the time to submit a complaint and further more takes the time to provide the information that is initially sent upon the first email that your support team sends in. I am simply asking to replenish my 6000 points that this app took on my order that was cancelled by a technicality on the apps part. The agents response to a refund of .22 cents is not my concern. My whole point is getting something rectified that was your error to begin with. The is the SECOND TIME I GOT A GENERIC RESPONSE WHEN SENDING IN A COMPLAINT. I don't want a generic response. I want someone to fix this issue. Quit sending me a polite sorry, but not my problem email and just fix your mistake! Has McDonalds got that big that you are THIS GREEDY TO RETURN POINTS

Need to sort out the Hedge End… Need to sort out the Hedge End Southampton branch once and for all, close them down. They are patently USELESS as they CONSTANTLY omit things from orders and do not care about their customers being ripped off. How many WHOLE rashers of streaky bacon in a flatbread ???? They treat their customers like morons and think we don't know and don't care about what we're paying our good money for. If they intend to persist in ripping their customers off SHUT THE PLACE DOWN and let some other business that CARES about standards take over the premises. 'P up brewery'.