Customer Service? More like DISSERVICE!! I am absolutely furious and dumbfounded at the GENERIC CUSTOMER RESPONSE THAT COMES IN WHEN A CUSTOMER takes the time to submit a complaint and further more takes the time to provide the information that is initially sent upon the first email that your support team sends in. I am simply asking to replenish my 6000 points that this app took on my order that was cancelled by a technicality on the apps part. The agents response to a refund of .22 cents is not my concern. My whole point is getting something rectified that was your error to begin with. The is the SECOND TIME I GOT A GENERIC RESPONSE WHEN SENDING IN A COMPLAINT. I don't want a generic response. I want someone to fix this issue. Quit sending me a polite sorry, but not my problem email and just fix your mistake! Has McDonalds got that big that you are THIS GREEDY TO RETURN POINTS

Finally figured out McDonald's weak… Finally figured out McDonald's weak spot > McDonald's in Donegal PA. The order taker at the window was lifeless [did not seem to care]. Gave her my order # and she said OK. No salutation, thank you or drive up. The order was simple > 3 sandwiches - only found 2 sandwiches in bag > order taker seemed very angry when I told her of shortage. McDonald's has tooo much competition for this to happen. Say goodbye McDonald's

they messed up on my grandma order so my grandma was asking for ginger ale you know and they messed up with water i wonder why but everyhing else

Don’t eat at Mc Donald’s JFK Terminal 4 This is the poorest McDonald's I've ever seen in my life. Terrible service, squalid environment and really trashy staff. We had dinner like in a pigsty because everything was dirty. Unfortunately we had to eat dinner because we were hungry and certainly not because we wanted to eat in a toilet like that. The manager Elsa first wanted to pretend to show some interest in managing the case and then abandoned not knowing that I would publish, but the image of that McDonald's will be ruined as well as the entire company if they don't take steps to compensate the damage caused to me. This lady pretends not to know how to reimburse the meal (at a minimum) even though she gave her US bank details. Really trashy. Avoid this Mc DONALDS and try to eat something more nutritious and non-fatty!

3 stars.. 3 stars... because half of my interaction with McDo is good (delicious, fresh, good service) while half is bad (missing item in order, late delivery, etc.).