Customer Service? More like DISSERVICE!! I am absolutely furious and dumbfounded at the GENERIC CUSTOMER RESPONSE THAT COMES IN WHEN A CUSTOMER takes the time to submit a complaint and further more takes the time to provide the information that is initially sent upon the first email that your support team sends in. I am simply asking to replenish my 6000 points that this app took on my order that was cancelled by a technicality on the apps part. The agents response to a refund of .22 cents is not my concern. My whole point is getting something rectified that was your error to begin with. The is the SECOND TIME I GOT A GENERIC RESPONSE WHEN SENDING IN A COMPLAINT. I don't want a generic response. I want someone to fix this issue. Quit sending me a polite sorry, but not my problem email and just fix your mistake! Has McDonalds got that big that you are THIS GREEDY TO RETURN POINTS

Zero if I could Zero if I could. McDonald’s Customer Service is a joke. Worst in the industry. The agent literally hung up on me when she could not help me.

Used to be good back in the day Used to be good back in the day, but not anymore. Prices are ridiculous for what they give you, never hot and fresh and each location varies in quality. Just another example of fast-food companies saying they're improving what they do to make it better when in actuality, it couldn't be any worse. Breakfast would be about the best thing going for them at this point but the burger business is terrible.

176th and meridian mcdonalds in… 176th and meridian mcdonalds in Puyallup is an unorganized disaster. Dont waste your time going there I walk in and theres angry looking customers standing around so i ask if they ordered yet and they just shook their heads so I wait a couple.minutes as more people come in and I realize that this isn't a mcdonalds. Maybe its some hidden camera joke tv show or something. As I leave the cars in the drive through are all trying to back out as other unknowing people block them in. I yelled Dont go in get out of here! Waste of time.

they messed up on my grandma order so my grandma was asking for ginger ale you know and they messed up with water i wonder why but everyhing else