SS
GBNo more McDelivery. We ordered via McDelivery for lunch today and 2 items from the main meal were missing. Googled the phone number for McDonald's customer service and the automated number brought us through to Uber eats where we were told firmly we will not be getting a refund. Emailed McDonald's Customer service giving them the full details of our order and screen shots of the receipts and labels from the bags. After getting 3 or 4 emails from McDonald’s Customer service asking questions like which branch and the total cost of our order, on their 5th email they said we will not be provided a refund but they can give a goodwill gesture of 2 medium meal vouchers!!! The vouchers don't even add upto the missing foods we ordered. We spend our money hoping we will be getting what we order and someone who is working in McDonald’s get the order wrong and we lose our money. Someone please explain how this works. We are never ordering through McDelivery ever again. We would not even give this one star. We wish more people read these reviews before ordering via McDelivery. We wish we had before ordering.
EJ
GBZero if I could Zero if I could. McDonald’s Customer Service is a joke. Worst in the industry. The agent literally hung up on me when she could not help me.
Oscar Lima
GBUsed to be good back in the day Used to be good back in the day, but not anymore. Prices are ridiculous for what they give you, never hot and fresh and each location varies in quality. Just another example of fast-food companies saying they're improving what they do to make it better when in actuality, it couldn't be any worse. Breakfast would be about the best thing going for them at this point but the burger business is terrible.
tlz tlz
GBFinally figured out McDonald's weak… Finally figured out McDonald's weak spot > McDonald's in Donegal PA. The order taker at the window was lifeless [did not seem to care]. Gave her my order # and she said OK. No salutation, thank you or drive up. The order was simple > 3 sandwiches - only found 2 sandwiches in bag > order taker seemed very angry when I told her of shortage. McDonald's has tooo much competition for this to happen. Say goodbye McDonald's
akern
GBAttendant in store was snippy and… Attendant in store was snippy and impatient. She couldnt hear us because she also had the drive thru headset on. The fish sandwich - which I usually love - was dry and overdone. Worst one Ive ever had at McDonalds.