Oscar Lima
GBUsed to be good back in the day Used to be good back in the day, but not anymore. Prices are ridiculous for what they give you, never hot and fresh and each location varies in quality. Just another example of fast-food companies saying they're improving what they do to make it better when in actuality, it couldn't be any worse. Breakfast would be about the best thing going for them at this point but the burger business is terrible.
SS
GBNo more McDelivery. We ordered via McDelivery for lunch today and 2 items from the main meal were missing. Googled the phone number for McDonald's customer service and the automated number brought us through to Uber eats where we were told firmly we will not be getting a refund. Emailed McDonald's Customer service giving them the full details of our order and screen shots of the receipts and labels from the bags. After getting 3 or 4 emails from McDonald’s Customer service asking questions like which branch and the total cost of our order, on their 5th email they said we will not be provided a refund but they can give a goodwill gesture of 2 medium meal vouchers!!! The vouchers don't even add upto the missing foods we ordered. We spend our money hoping we will be getting what we order and someone who is working in McDonald’s get the order wrong and we lose our money. Someone please explain how this works. We are never ordering through McDelivery ever again. We would not even give this one star. We wish more people read these reviews before ordering via McDelivery. We wish we had before ordering.
M MG
CHDon’t eat at Mc Donald’s JFK Terminal 4 This is the poorest McDonald's I've ever seen in my life. Terrible service, squalid environment and really trashy staff. We had dinner like in a pigsty because everything was dirty. Unfortunately we had to eat dinner because we were hungry and certainly not because we wanted to eat in a toilet like that. The manager Elsa first wanted to pretend to show some interest in managing the case and then abandoned not knowing that I would publish, but the image of that McDonald's will be ruined as well as the entire company if they don't take steps to compensate the damage caused to me. This lady pretends not to know how to reimburse the meal (at a minimum) even though she gave her US bank details. Really trashy. Avoid this Mc DONALDS and try to eat something more nutritious and non-fatty!
Rich
GBOverpriced Overpriced, sloppy assembly, drink spilled over when inserting the straw, had to wait for two chicken sandwiches, set out to us with fries that we didn’t order, currier went back in to remove fries from bag, never receive a receipt to verify what we paid for. I won’t be eating at McDonald’s again. $20.00 for two chicken sandwiches and two soft drinks, outrageous!!!
Bernie Shmoltz
GBThe quarter pounder is by far their… The quarter pounder is by far their best menu item. customer service is not great, but what do you expect. Prices are going up in CA because of the new fast food worker laws. SO probably wont be eating here for a while