Overpriced Overpriced, sloppy assembly, drink spilled over when inserting the straw, had to wait for two chicken sandwiches, set out to us with fries that we didn’t order, currier went back in to remove fries from bag, never receive a receipt to verify what we paid for. I won’t be eating at McDonald’s again. $20.00 for two chicken sandwiches and two soft drinks, outrageous!!!

No decaf It was raining this morning and I wanted a hot coffee. I didn't want to get out of my car so I went thru the drive thru. Ordered my coffee and was told they needed to make a new pot of decaf and would bring it out to me. I sat for over 10 mins. and no coffee. I went inside and complained they immediately got my coffee. I called to complain and was told my ordered must have been taken off the screen thinking it had been delivered they did offer a remind or another coffee. Not planning on going to the Grant Ave Auburn NY anytime in the future.

The Horror of Horrors: A Disheartening Encounter at McDonald’s It is with a heavy heart and a disappointed palate that I recount the horror of horrors that befell me at McDonald’s, a place where I once found solace in the form of a comforting meal. My anticipation for a delightful feast was met with a ghastly surprise – the ‘Sus Burger’. This burger, a far cry from the golden standards set by McDonald’s, was an affront to the very essence of fast food. The patty, which should have been the star, was instead an overcooked specter of its former self. Each bite was a reminder of the potential that was lost in flames. The vegetables, a mere garnish to the tragedy, were a wilted representation of neglect. The lettuce, which should have added a refreshing crunch, was as limp as a forgotten memory. The tomatoes, devoid of any semblance of ripeness, were a pale imitation of what they promised to be. And the bun – that cornerstone of any respectable burger – was a stale, disheartening bookend to the sad narrative within. It was supposed to be soft and yielding, yet it crumbled under the slightest pressure, much like my expectations. This was not the McDonald’s experience that I had come to cherish. This was a culinary misstep, a horror of horrors that unfolded with each regrettable bite. I urge McDonald’s to heed this tale of woe and steer back to the path of deliciousness that has charmed millions. Let not the ‘Sus Burger’ be the downfall of a beloved institution.

Very poor service food was barley warm Very poor service food was barley warm. The service was long. Housekeeping was poor. Working 3 people on a Saturday night with inadequate training no one peer checking and very unorganized at least have someone there with there A game helping. Or just close it down when you don't have adequately trained personnel working. Start training and retrain personnel call it just in time training. Not sure if this store is a franchise or corporate someone need to check this place out. Not just during the day but at night. I do not want my money back because i did not get a receipt like always Kiosk out of paper every time the manager busy trying to make food and put orders together. It's really not their issues it the personnel doing the training. Management. They should have a 2-minute pre job brief when they start there shift and communication would be helpful when making orders. I watch them work none of the 3 are communicating or calling orders. And if your short staff and only have 3 people working close the drive thru or the dining room because the quality of the product is bad. Or close the store at 4 until you get personnel organized and trained. My order was a fish filet and double cheeseburger med coke and a child's coke. Between 8:45 pm 9:30 Pm In this day in age you should be able to track it with what was sold that day. Also, I now places are short people. But you have to hire people.

I have just been through the worst… I have just been through the worst experience in McDonald at two rivers retail park in Staines . The manager Kathrina is very rude and unhelpful has no customer service acumen and the young lady don’t have her name did not open the window to take my money and kept me waiting. I asked for a manager and the young lady was very rude and walked away rather then Serving me and apologise for the delay.